Search found 7 matches

by H0tchips
Thu Dec 12, 2013 9:23 am
Forum: VOIP
Topic: C610a IP Call drop outs - and voicemail setup?
Replies: 13
Views: 3459

Re: C610a IP Call drop outs - and voicemail setup?

Thanks KavindaS - found the setting, tested, still drops audio one way after 50 seconds. In that case try configuring your same voip account in a soft phone (http://www.zoiper.com) and check with few test calls. If the issue remains do let us know so we can escalate this with our Level 2 voip depar...
by H0tchips
Wed Dec 11, 2013 10:13 pm
Forum: VOIP
Topic: C610a IP Call drop outs - and voicemail setup?
Replies: 13
Views: 3459

Re: C610a IP Call drop outs - and voicemail setup?

Thanks KavindaS - found the setting, tested, still drops audio one way after 50 seconds.
by H0tchips
Wed Dec 11, 2013 10:10 pm
Forum: VOIP
Topic: C610a IP Call drop outs - and voicemail setup?
Replies: 13
Views: 3459

Re: C610a IP Call drop outs - and voicemail setup?

Dazzled wrote:Can you use a computer to see the browser interface? The router can tell you the address.
Yes, I am on my PC now.

Can access my Router config page and Gigaset config page.
by H0tchips
Wed Dec 11, 2013 9:45 pm
Forum: VOIP
Topic: C610a IP Call drop outs - and voicemail setup?
Replies: 13
Views: 3459

Re: C610a IP Call drop outs - and voicemail setup?

still dropping out. Inbound voice into the VoIP dies, but the other end can hear me.

always around the 50 second mark.
by H0tchips
Wed Dec 11, 2013 9:33 pm
Forum: VOIP
Topic: C610a IP Call drop outs - and voicemail setup?
Replies: 13
Views: 3459

Re: C610a IP Call drop outs - and voicemail setup?

KavindaS wrote:In addition to Dazzled's suggestions, Please change the DTMF to "rfc2833", prior doing your normal troubleshooting and re check the service.
I cannot find this in router or gigaset settings. What do you mean exactly?

found it
by H0tchips
Wed Dec 11, 2013 9:23 pm
Forum: VOIP
Topic: C610a IP Call drop outs - and voicemail setup?
Replies: 13
Views: 3459

Re: C610a IP Call drop outs - and voicemail setup?

I'll try the display change. Port forwarding set up as I have read a few of those suggestions. 5060-5065 to the UP (TCP/UDP) Still the same. Tested from my mobile, after 50seconds, sound from mobile to VoIP handset cut out. Did not come back (tried for 20secs). Ended call. Since inbound and outbound...
by H0tchips
Wed Dec 11, 2013 7:48 pm
Forum: VOIP
Topic: C610a IP Call drop outs - and voicemail setup?
Replies: 13
Views: 3459

C610a IP Call drop outs - and voicemail setup?

Hi, I have a Voip service and configured my handset using the inbuilt wizard and checking against exetel settings. Hardware: VoIP hardware = Gigaset C610a IP Router = TP-Link N750 WDR-4300 After I configured with supplied info from Exetel email, I have made 2 calls. First test call: After 20 seconds...