Search found 53 matches

by geoffyboy
Wed Jun 17, 2020 3:38 pm
Forum: NBN and other Fibre Services
Topic: Slow speeds Narre Warren HFC
Replies: 4
Views: 231

Re: Slow speeds Narre Warren HFC

Hi. Just an update all good now.
Internet dropped for a minute during the day and then after it reconnected I had full speed again.

It looks like I was maybe switched to 25/10 profile?

Why would that have happend?

Thanks again
Geoff
by geoffyboy
Wed Jun 17, 2020 9:51 am
Forum: NBN and other Fibre Services
Topic: Slow speeds Narre Warren HFC
Replies: 4
Views: 231

Re: Slow speeds Narre Warren HFC

Thanks for looking into this.
I will do a full reboot tonight and see how it goes and let you know.
Cheers
Geoff
by geoffyboy
Tue Jun 16, 2020 11:55 pm
Forum: NBN and other Fibre Services
Topic: Slow speeds Narre Warren HFC
Replies: 4
Views: 231

Slow speeds Narre Warren HFC

Hi. I'm just wondering if anyone else is having any issues with slow speeds around Narre Warren VIC? Im on 50/20 and am only getting 26/4.5 speed tests. Done a few during the night last was at 11:50pm at those speeds. I have restarted everything and running speedtest from desktop pc via direct conne...
by geoffyboy
Tue Jun 16, 2020 11:49 pm
Forum: NBN and other Fibre Services
Topic: Slow speeds
Replies: 13
Views: 499

Re: Slow speeds

What was the fix Glenn888?

I'm experiencing half speed downloads at the moment too.

Cheers
by geoffyboy
Wed Mar 11, 2020 11:26 pm
Forum: Invoicing & billing
Topic: Plan speed change issue
Replies: 2
Views: 320

Re: Plan speed change issue

Well....
It took around an hour and half.
Still not really good considering terms of use states immediately.
by geoffyboy
Wed Mar 11, 2020 8:11 pm
Forum: Invoicing & billing
Topic: Plan speed change issue
Replies: 2
Views: 320

Plan speed change issue

Hi. I thought I would let you know that the NBN terms of use in regard to plan speed changes are not right. I went over my 500G data and when I got home I logged in and changed data allowance to unlimited. In you terms of use it states "If you change your monthly data allowance only, your plan chang...
by geoffyboy
Thu Feb 07, 2019 10:39 am
Forum: NBN and other Fibre Services
Topic: HFC
Replies: 1
Views: 559

HFC

Second time in 5 days that NBN has been down. Last time it took 2 days to come back up. I wasn't the only one in the area that had troubles. I wonder if whatever they did 3 days. Ago hasn't held.. I'm in Narre Warren. Anyone else?. My brother is a couple of blocks away on fttc and is still up. I kno...
by geoffyboy
Tue Jul 17, 2018 12:38 am
Forum: VOIP
Topic: 2 VoIP numbers
Replies: 4
Views: 1347

Re: 2 VoIP numbers

That's great. I will let him know. Would it be best for them to call as it's will be easier to explain I think. Im thinking his modem/router will be set up like normal and the one in the granny flat will just act like a switch/ access point with VoIP credentials for the second phone service . Hopefu...
by geoffyboy
Fri Jul 13, 2018 8:18 pm
Forum: VOIP
Topic: 2 VoIP numbers
Replies: 4
Views: 1347

2 VoIP numbers

Hi I had a look around in here but couldn't find anything. I've got my brother to look at signing up NBN with you guys. They want to get another router and VoIP number for his mother in law's granny flat that is on their property. Is this doable?. He will set up one up at his place and then use ethe...
by geoffyboy
Thu Mar 15, 2018 4:29 pm
Forum: NBN and other Fibre Services
Topic: Speed increase not applied?
Replies: 5
Views: 1356

Re: Speed increase not applied?

Thanks for the reply.

I honestly have never seen that info before.

I have always had it all happen on the 14th.

Can you point me in the right place to see that on the site or anywhere?

Cheers.
Geoff
by geoffyboy
Wed Mar 14, 2018 6:40 pm
Forum: NBN and other Fibre Services
Topic: Speed increase not applied?
Replies: 5
Views: 1356

Speed increase not applied?

Hello. I applied for a speed increase a few weeks ago. In my dashboard it shows that the speed is now 50/20 but when I speed test I am getting the same speeds as before on 25/5 (22.8/4.6) I have powercycled both nbn HFC modem and supplied ZTE modem. That has done nothing. Does the change happen on t...
by geoffyboy
Sun Sep 24, 2017 9:42 pm
Forum: NBN and other Fibre Services
Topic: Hfc down
Replies: 7
Views: 2498

Re: Hfc down

Thanks
I hope I don't need to be home for it.

What a pain if I do.

Both of us working full time will make that impossible.
by geoffyboy
Sun Sep 24, 2017 7:08 pm
Forum: NBN and other Fibre Services
Topic: Hfc down
Replies: 7
Views: 2498

Re: Hfc down

Cheers.
Done
by geoffyboy
Sun Sep 24, 2017 5:23 pm
Forum: NBN and other Fibre Services
Topic: Hfc down
Replies: 7
Views: 2498

Re: Hfc down

I spoke too soon.

Its down again.

Dam it.

I guess there is something seriously wrong
by geoffyboy
Sun Sep 24, 2017 5:08 pm
Forum: NBN and other Fibre Services
Topic: Hfc down
Replies: 7
Views: 2498

Re: Hfc down

Well looks like my question is answered.

Came back this afternoon.

4 Solid greens :)

Don't know what was done but its up and running.
:)