Search found 47 matches

by geoffyboy
Thu Feb 07, 2019 10:39 am
Forum: NBN and other Fibre Services
Topic: HFC
Replies: 1
Views: 389

HFC

Second time in 5 days that NBN has been down. Last time it took 2 days to come back up. I wasn't the only one in the area that had troubles. I wonder if whatever they did 3 days. Ago hasn't held.. I'm in Narre Warren. Anyone else?. My brother is a couple of blocks away on fttc and is still up. I kno...
by geoffyboy
Tue Jul 17, 2018 12:38 am
Forum: VOIP
Topic: 2 VoIP numbers
Replies: 4
Views: 791

Re: 2 VoIP numbers

That's great. I will let him know. Would it be best for them to call as it's will be easier to explain I think. Im thinking his modem/router will be set up like normal and the one in the granny flat will just act like a switch/ access point with VoIP credentials for the second phone service . Hopefu...
by geoffyboy
Fri Jul 13, 2018 8:18 pm
Forum: VOIP
Topic: 2 VoIP numbers
Replies: 4
Views: 791

2 VoIP numbers

Hi I had a look around in here but couldn't find anything. I've got my brother to look at signing up NBN with you guys. They want to get another router and VoIP number for his mother in law's granny flat that is on their property. Is this doable?. He will set up one up at his place and then use ethe...
by geoffyboy
Thu Mar 15, 2018 4:29 pm
Forum: NBN and other Fibre Services
Topic: Speed increase not applied?
Replies: 5
Views: 924

Re: Speed increase not applied?

Thanks for the reply.

I honestly have never seen that info before.

I have always had it all happen on the 14th.

Can you point me in the right place to see that on the site or anywhere?

Cheers.
Geoff
by geoffyboy
Wed Mar 14, 2018 6:40 pm
Forum: NBN and other Fibre Services
Topic: Speed increase not applied?
Replies: 5
Views: 924

Speed increase not applied?

Hello. I applied for a speed increase a few weeks ago. In my dashboard it shows that the speed is now 50/20 but when I speed test I am getting the same speeds as before on 25/5 (22.8/4.6) I have powercycled both nbn HFC modem and supplied ZTE modem. That has done nothing. Does the change happen on t...
by geoffyboy
Sun Sep 24, 2017 9:42 pm
Forum: NBN and other Fibre Services
Topic: Hfc down
Replies: 7
Views: 1962

Re: Hfc down

Thanks
I hope I don't need to be home for it.

What a pain if I do.

Both of us working full time will make that impossible.
by geoffyboy
Sun Sep 24, 2017 7:08 pm
Forum: NBN and other Fibre Services
Topic: Hfc down
Replies: 7
Views: 1962

Re: Hfc down

Cheers.
Done
by geoffyboy
Sun Sep 24, 2017 5:23 pm
Forum: NBN and other Fibre Services
Topic: Hfc down
Replies: 7
Views: 1962

Re: Hfc down

I spoke too soon.

Its down again.

Dam it.

I guess there is something seriously wrong
by geoffyboy
Sun Sep 24, 2017 5:08 pm
Forum: NBN and other Fibre Services
Topic: Hfc down
Replies: 7
Views: 1962

Re: Hfc down

Well looks like my question is answered.

Came back this afternoon.

4 Solid greens :)

Don't know what was done but its up and running.
:)
by geoffyboy
Sat Sep 23, 2017 11:20 pm
Forum: NBN and other Fibre Services
Topic: Hfc down
Replies: 7
Views: 1962

Hfc down

Hi. My hfc connection went down this morning and now all I get is flashing up light. No solid 4 lights. I power cycled the nbn modem but still the same. I rang this afternoon and I was told it looks to be a supplier issue. I was told I would get a text when it was sorted. I didn't get any reference ...
by geoffyboy
Thu May 11, 2017 6:30 pm
Forum: NBN and other Fibre Services
Topic: A happy customer
Replies: 6
Views: 2185

A happy customer

You dont see many posts on here that are "good" ones. I have been with exetel for over 12 years and today I had NBN HFC hooked up. After reading so much negativity around the web about it I was a little worried to say the least. But I'm happy to report it went really well. Installer rang earlier tha...
by geoffyboy
Tue Apr 25, 2017 1:54 pm
Forum: ADSL connections
Topic: Xbox Battlefield 1 droppouts
Replies: 4
Views: 1842

Re: Xbox Battlefield 1 droppouts

Thanks.
I might just wait a little bit.
I just ordered nbn with you guys, so will deal with that when it is connected.
I hopefully will not have the same issue on that.

Cheers.
Geoff
by geoffyboy
Wed Apr 19, 2017 8:59 pm
Forum: Improvement & suggestions
Topic: NBN email
Replies: 4
Views: 1551

Re: NBN email

Thanks for that.
Geoff
by geoffyboy
Wed Apr 19, 2017 7:00 pm
Forum: Improvement & suggestions
Topic: NBN email
Replies: 4
Views: 1551

Re: NBN email

Thanks for getting back to me.
I have replied to the email and just posting up so you know that I have.

I didnt know how long I was going to have to wait for a reply from my first email as it wasnt replied to in 3 days.

Thats why I came in here.

Cheers.
Geoff
by geoffyboy
Wed Apr 19, 2017 5:14 pm
Forum: Improvement & suggestions
Topic: NBN email
Replies: 4
Views: 1551

NBN email

Hello. I got an email from you guys the other day stating that the copper will be switched off in my area in april 2017, and that I should switch to nbn as soon as possible. Now NBN has only been available in my area for a few months. That would have to be the quickest 18 months ever. I hope the dat...