Search found 185 matches

by altaafa
Sat Jul 30, 2016 1:05 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - AAPT - Castle Hill, NSW
Replies: 1
Views: 336

Re: Unplanned Corporate Data Outage - AAPT - Castle Hill, NS

Update

Outage is now restored.

Restored Time : 30/07/2016 12:43 PM
by altaafa
Sat Jul 30, 2016 11:35 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - AAPT - Castle Hill, NSW
Replies: 1
Views: 336

Unplanned Corporate Data Outage - AAPT - Castle Hill, NSW

Event Notification Location Affected: Castle Hill, NSW Event Start Time: 30/07/2016 08:37 AM Products Impacted: Some AAPT services in Castle Hill, NSW Root cause : Network element failure Number of Services Impacted: Unknown ETR: Unknown Exetel apologises for any inconvenience this may have caused.
by altaafa
Tue Jun 28, 2016 8:38 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - Bondi, NSW
Replies: 3
Views: 399

Re: Unplanned Corporate Data Outage - Bondi, NSW

Update

Repairs completed. All services restored.
by altaafa
Tue Jun 07, 2016 12:48 pm
Forum: Archived threads
Topic: Outage Notification - Corporate Data - NSW
Replies: 2
Views: 454

Re: Outage Notification - Corporate Data - NSW

Update

Outage is now fully Restored.

Exetel apologizes for any inconvenience this may have caused.
by altaafa
Tue Jun 07, 2016 12:46 pm
Forum: Archived threads
Topic: Planned Network Maintenance - All Services- VIC
Replies: 1
Views: 483

Re: Planned Network Maintenance - All Services- VIC

Update

Schedule Maintenance has completed successfully.
by altaafa
Fri Jun 03, 2016 7:09 pm
Forum: Archived threads
Topic: Outage Notification - Corporate Data - NSW
Replies: 2
Views: 454

Re: Outage Notification - Corporate Data - NSW

Update

An Emergency maintenance has been booked for after hours.
by altaafa
Fri Jun 03, 2016 7:08 pm
Forum: Archived threads
Topic: Outage Notification - Corporate Data - NSW
Replies: 2
Views: 454

Outage Notification - Corporate Data - NSW

Event Notification Event Start Time: 03/06/2016 - 10:00AM AEST (approximately) Products Impacted: Telstra Fibre Additional Information: Some Telstra Fibre services may experience packet-loss and connectivity issues due to the ongoing outage. Root cause: Still being investigated. Number of Services I...
by altaafa
Thu May 26, 2016 1:24 pm
Forum: Archived threads
Topic: Planned Network Maintenance - All Services- VIC
Replies: 1
Views: 483

Planned Network Maintenance - All Services- VIC

Event Notification Start Date & Time : 31st May 2016 - 12.00 AM Australian Eastern Daylight Time. Finish Date & Time : 31st May 2016 - 06.00 AM Australian Eastern Daylight Time. Work Description : Exetel will be performing a network maintenance during this outage window. Impact : All Corporate grad...
by altaafa
Wed May 25, 2016 5:51 pm
Forum: Archived threads
Topic: Outage Notification - Corporate Data - NSW
Replies: 3
Views: 649

Re: Outage Notification - Corporate Data - NSW

No new updates yet. Our suppliers are still investigating the root cause of this problem as the issue is intermittent.

We do apologies for the inconvenience caused to you.
by altaafa
Mon May 16, 2016 7:13 pm
Forum: Archived threads
Topic: Unplanned Outage - Corporate Data - AAPT - VIC
Replies: 1
Views: 342

Re: Unplanned Outage - Corporate Data - AAPT - VIC

Update

This outage has now been restored.

Extended carrier has reset the Master switch which has restored the network fault.
by altaafa
Wed May 11, 2016 5:47 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - AAPT Castle Hills, NSW
Replies: 6
Views: 566

Re: Unplanned Corporate Data Outage - AAPT Castle Hills, NS

Update

Emergency Outage scheduled between 01.00 AM - 06.00 AM on 12/05/16.

Your service may experience 30 minutes outage during this maintenance window.

3rd Party Carrier will be performing configuration changes and software upgrades to resolve the network fault.
by altaafa
Tue May 10, 2016 7:45 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - AAPT Castle Hills, NSW
Replies: 6
Views: 566

Re: Unplanned Corporate Data Outage - AAPT Castle Hills, NS

Update

Emergency Outage scheduled between 01.00 AM - 06.00 AM on 11/05/16.

Your service may experience 2, 15 minutes outage during this maintenance window.
by altaafa
Tue May 10, 2016 3:44 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - AAPT Castle Hills, NSW
Replies: 6
Views: 566

Re: Unplanned Corporate Data Outage - AAPT Castle Hills, NS

Update

Our suppliers require to upgrade the firmware of their equipment's.

A maintenance window of 15mins is required to perform the upgrade

The upgrade will occur outside business hours (No ETA yet).
by altaafa
Tue May 10, 2016 11:26 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - AAPT Castle Hills, NSW
Replies: 6
Views: 566

Unplanned Corporate Data Outage - AAPT Castle Hills, NSW

Event Notification Location Affected: Castle Hills and surrounding suburbs, NSW Event Start Time: 09 March 2016 02:30 pm AEDST Products Impacted: Some AAPT copper services in the above mentioned area Root cause : Unknown Number of Services Impacted: Unknown ETR: Unknown Exetel apologies for the inc...
by altaafa
Thu Feb 25, 2016 3:36 pm
Forum: Archived threads
Topic: Unplanned Outage Notification - Corporate Data - Optus - NSW
Replies: 4
Views: 571

Unplanned Outage Notification - Corporate Data - Optus - NSW

Event Notification Location Affected: Multiple suburbs in New South Wales Event Start Time: 25/02/2016 3.00 PM AEDT Products Impacted: Fibre services Additional Information: Some services in NSW may experience connectivity issues Root cause still being investigated. Fault raised to Suppliers. Numbe...