Update
Outage is now restored.
Restored Time : 30/07/2016 12:43 PM
Search found 185 matches
- Sat Jul 30, 2016 1:05 pm
- Forum: Archived threads
- Topic: Unplanned Corporate Data Outage - AAPT - Castle Hill, NSW
- Replies: 1
- Views: 624
- Sat Jul 30, 2016 11:35 am
- Forum: Archived threads
- Topic: Unplanned Corporate Data Outage - AAPT - Castle Hill, NSW
- Replies: 1
- Views: 624
Unplanned Corporate Data Outage - AAPT - Castle Hill, NSW
Event Notification Location Affected: Castle Hill, NSW Event Start Time: 30/07/2016 08:37 AM Products Impacted: Some AAPT services in Castle Hill, NSW Root cause : Network element failure Number of Services Impacted: Unknown ETR: Unknown Exetel apologises for any inconvenience this may have caused.
- Tue Jun 28, 2016 8:38 am
- Forum: Archived threads
- Topic: Unplanned Corporate Data Outage - Bondi, NSW
- Replies: 3
- Views: 732
Re: Unplanned Corporate Data Outage - Bondi, NSW
Update
Repairs completed. All services restored.
Repairs completed. All services restored.
- Tue Jun 07, 2016 12:48 pm
- Forum: Archived threads
- Topic: Outage Notification - Corporate Data - NSW
- Replies: 2
- Views: 794
Re: Outage Notification - Corporate Data - NSW
Update
Outage is now fully Restored.
Exetel apologizes for any inconvenience this may have caused.
Outage is now fully Restored.
Exetel apologizes for any inconvenience this may have caused.
- Tue Jun 07, 2016 12:46 pm
- Forum: Archived threads
- Topic: Planned Network Maintenance - All Services- VIC
- Replies: 1
- Views: 763
Re: Planned Network Maintenance - All Services- VIC
Update
Schedule Maintenance has completed successfully.
Schedule Maintenance has completed successfully.
- Fri Jun 03, 2016 7:09 pm
- Forum: Archived threads
- Topic: Outage Notification - Corporate Data - NSW
- Replies: 2
- Views: 794
Re: Outage Notification - Corporate Data - NSW
Update
An Emergency maintenance has been booked for after hours.
An Emergency maintenance has been booked for after hours.
- Fri Jun 03, 2016 7:08 pm
- Forum: Archived threads
- Topic: Outage Notification - Corporate Data - NSW
- Replies: 2
- Views: 794
Outage Notification - Corporate Data - NSW
Event Notification Event Start Time: 03/06/2016 - 10:00AM AEST (approximately) Products Impacted: Telstra Fibre Additional Information: Some Telstra Fibre services may experience packet-loss and connectivity issues due to the ongoing outage. Root cause: Still being investigated. Number of Services I...
- Thu May 26, 2016 1:24 pm
- Forum: Archived threads
- Topic: Planned Network Maintenance - All Services- VIC
- Replies: 1
- Views: 763
Planned Network Maintenance - All Services- VIC
Event Notification Start Date & Time : 31st May 2016 - 12.00 AM Australian Eastern Daylight Time. Finish Date & Time : 31st May 2016 - 06.00 AM Australian Eastern Daylight Time. Work Description : Exetel will be performing a network maintenance during this outage window. Impact : All Corporate grad...
- Wed May 25, 2016 5:51 pm
- Forum: Archived threads
- Topic: Outage Notification - Corporate Data - NSW
- Replies: 3
- Views: 1016
Re: Outage Notification - Corporate Data - NSW
No new updates yet. Our suppliers are still investigating the root cause of this problem as the issue is intermittent.
We do apologies for the inconvenience caused to you.
We do apologies for the inconvenience caused to you.
- Mon May 16, 2016 7:13 pm
- Forum: Archived threads
- Topic: Unplanned Outage - Corporate Data - AAPT - VIC
- Replies: 1
- Views: 585
Re: Unplanned Outage - Corporate Data - AAPT - VIC
Update
This outage has now been restored.
Extended carrier has reset the Master switch which has restored the network fault.
This outage has now been restored.
Extended carrier has reset the Master switch which has restored the network fault.
- Wed May 11, 2016 5:47 pm
- Forum: Archived threads
- Topic: Unplanned Corporate Data Outage - AAPT Castle Hills, NSW
- Replies: 6
- Views: 1078
Re: Unplanned Corporate Data Outage - AAPT Castle Hills, NS
Update
Emergency Outage scheduled between 01.00 AM - 06.00 AM on 12/05/16.
Your service may experience 30 minutes outage during this maintenance window.
3rd Party Carrier will be performing configuration changes and software upgrades to resolve the network fault.
Emergency Outage scheduled between 01.00 AM - 06.00 AM on 12/05/16.
Your service may experience 30 minutes outage during this maintenance window.
3rd Party Carrier will be performing configuration changes and software upgrades to resolve the network fault.
- Tue May 10, 2016 7:45 pm
- Forum: Archived threads
- Topic: Unplanned Corporate Data Outage - AAPT Castle Hills, NSW
- Replies: 6
- Views: 1078
Re: Unplanned Corporate Data Outage - AAPT Castle Hills, NS
Update
Emergency Outage scheduled between 01.00 AM - 06.00 AM on 11/05/16.
Your service may experience 2, 15 minutes outage during this maintenance window.
Emergency Outage scheduled between 01.00 AM - 06.00 AM on 11/05/16.
Your service may experience 2, 15 minutes outage during this maintenance window.
- Tue May 10, 2016 3:44 pm
- Forum: Archived threads
- Topic: Unplanned Corporate Data Outage - AAPT Castle Hills, NSW
- Replies: 6
- Views: 1078
Re: Unplanned Corporate Data Outage - AAPT Castle Hills, NS
Update
Our suppliers require to upgrade the firmware of their equipment's.
A maintenance window of 15mins is required to perform the upgrade
The upgrade will occur outside business hours (No ETA yet).
Our suppliers require to upgrade the firmware of their equipment's.
A maintenance window of 15mins is required to perform the upgrade
The upgrade will occur outside business hours (No ETA yet).
- Tue May 10, 2016 11:26 am
- Forum: Archived threads
- Topic: Unplanned Corporate Data Outage - AAPT Castle Hills, NSW
- Replies: 6
- Views: 1078
Unplanned Corporate Data Outage - AAPT Castle Hills, NSW
Event Notification Location Affected: Castle Hills and surrounding suburbs, NSW Event Start Time: 09 March 2016 02:30 pm AEDST Products Impacted: Some AAPT copper services in the above mentioned area Root cause : Unknown Number of Services Impacted: Unknown ETR: Unknown Exetel apologies for the inc...
- Thu Feb 25, 2016 3:36 pm
- Forum: Archived threads
- Topic: Unplanned Outage Notification - Corporate Data - Optus - NSW
- Replies: 4
- Views: 1008
Unplanned Outage Notification - Corporate Data - Optus - NSW
Event Notification Location Affected: Multiple suburbs in New South Wales Event Start Time: 25/02/2016 3.00 PM AEDT Products Impacted: Fibre services Additional Information: Some services in NSW may experience connectivity issues Root cause still being investigated. Fault raised to Suppliers. Numbe...