Intermittent connection since yesterday and totally gone from this morning.
Have rebooted router, NBN modem and all that.
Takes forever for the link light to stop flashing and then the DSL light keeps flashing, in other words, never connects .
In Mount kuring-Gai 2080
Search found 12 matches
- Wed Nov 11, 2020 1:57 pm
- Forum: NBN and other Fibre Services
- Topic: lost connection
- Replies: 1
- Views: 247
- Thu Jun 13, 2019 1:52 pm
- Forum: NBN and other Fibre Services
- Topic: Have NBN but still paying for ADSL
- Replies: 17
- Views: 2640
Re: Have NBN but still paying for ADSL
So ANOTHER Month rolls around and still nothing. Apart from one short message informing me that "VOIP porting service is still in progress with our suppliers as it was rejected due to copper decommission" a month ago I've heard nothing else. Its now coming up to 3 months since my service was suppose...
- Thu May 16, 2019 4:06 pm
- Forum: NBN and other Fibre Services
- Topic: Have NBN but still paying for ADSL
- Replies: 17
- Views: 2640
Re: Have NBN but still paying for ADSL
Its now been a week and i have no reply. can you tell me whats going on, and will i be refunded or credited for the charge on my old ADSl service. I have checked this further with our provisioning sysytem, and the service activation is still in progress. Your new reference number is 14644525. Howev...
- Tue May 14, 2019 1:59 pm
- Forum: NBN and other Fibre Services
- Topic: Have NBN but still paying for ADSL
- Replies: 17
- Views: 2640
Re: Have NBN but still paying for ADSL
did you receive my PM? i sent it yesterday but it shows it sitting in my outbox I have now received the PM. I will check this and provide you a feedback accordingly. I have further checked this with our provisioning department, and based their on internal comments, process of porting the PSTN to VO...
- Tue May 07, 2019 12:43 pm
- Forum: NBN and other Fibre Services
- Topic: Have NBN but still paying for ADSL
- Replies: 17
- Views: 2640
Re: Have NBN but still paying for ADSL
did you receive my PM?
i sent it yesterday but it shows it sitting in my outbox
i sent it yesterday but it shows it sitting in my outbox
- Mon May 06, 2019 4:08 pm
- Forum: NBN and other Fibre Services
- Topic: Have NBN but still paying for ADSL
- Replies: 17
- Views: 2640
Re: Have NBN but still paying for ADSL
Hi there, i had my NBN service connected and active since the 27th of March, all well and good so far. so obviously from that day i have not been using my old ADSL service, but this month i received a bill for both the NBN and ADSL. Now i would've thought that the ADSL service will have been cancel...
- Mon Apr 29, 2019 3:42 pm
- Forum: NBN and other Fibre Services
- Topic: Have NBN but still paying for ADSL
- Replies: 17
- Views: 2640
Have NBN but still paying for ADSL
Hi there, i had my NBN service connected and active since the 27th of March, all well and good so far. so obviously from that day i have not been using my old ADSL service, but this month i received a bill for both the NBN and ADSL. Now i would've thought that the ADSL service will have been cancell...
- Tue May 15, 2018 10:26 am
- Forum: Telephone issues
- Topic: No Phone or internet for 10 days
- Replies: 3
- Views: 1462
Re: No Phone or internet for 10 days
Hi,
sorry for late reply, ticket No. was 12856088
Thanks for looking into it
Regards,
Richard
sorry for late reply, ticket No. was 12856088
Thanks for looking into it
Regards,
Richard
- Tue May 01, 2018 3:24 pm
- Forum: Telephone issues
- Topic: No Phone or internet for 10 days
- Replies: 3
- Views: 1462
No Phone or internet for 10 days
For a few moths i was getting bad static on my phone line, and with it progressively slower and slower internet, until last month i lost it all. no internet and no phone at all. Logged a fault and It was all fixed up. turns out it was bad wiring in the street and back at the exchange. Now since it w...
- Mon Mar 19, 2018 12:16 am
- Forum: ADSL connections
- Topic: Low speeds/dropouts Mt Kuring-Gai NSW
- Replies: 1
- Views: 1124
Low speeds/dropouts Mt Kuring-Gai NSW
Wondering if any dropouts or issues around Mt Kuring-gai? Been having random dropouts over the past couple of months which have been getting more and more frequent. Also since about 3 days ago my speed has dropped to ADSL1 levels. Used to sync at 22mbits but now lucky to get around 8. Im less then a...
- Fri Sep 11, 2015 12:45 pm
- Forum: Customer reviews
- Topic: Moving house
- Replies: 2
- Views: 3080
Re: Moving house
pm sent
- Thu Sep 10, 2015 2:39 pm
- Forum: Customer reviews
- Topic: Moving house
- Replies: 2
- Views: 3080
Moving house
Hi there, I have been a customer for about 7 years at the same address in Hornsby, will be moving to a house in Mount Kuring gai and looking at the plans i notice there is a big difference on price for the same plan. currently on the O- bundle 100g plan for 39.99, and the same plan in Mount kuring g...