Search found 123 matches

by dulipf
Thu Dec 22, 2016 7:18 pm
Forum: Archived threads
Topic: Unplanned outage - Corporate services - NSW
Replies: 0
Views: 624

Unplanned outage - Corporate services - NSW

Event Notification Location Affected: NSW Event Start Time: 22/12/2016 06:30 PM Products Impacted: Corporate services in NSW. Additional Information: The issue still under investigation by our senior engineers and updates to be posted. No ETR yet ETR:No ETR at present Exetel apologies for any inconv...
by dulipf
Tue Nov 22, 2016 10:20 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - AAPT - NSW - VIC
Replies: 6
Views: 925

Re: Unplanned Corporate Data Outage - AAPT - NSW - VIC

Update

Our supplier had advised some services have come online however some Services in Revesby and Kingsgrove NSW remain off line.

Engineers continue to investigate work around solutions
by dulipf
Tue Oct 25, 2016 10:30 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - South Australia
Replies: 3
Views: 650

Re: Unplanned Corporate Data Outage - South Australia

Update The physical issues with the Trunks have been rectified. However our supplier is still investigating the soft issues as services are still offline. Unfortunately our wholesale supplier is unable to provide us with an estimated time of resolution. Exetel apologizes for any inconvenience this m...
by dulipf
Tue Aug 09, 2016 10:34 am
Forum: Archived threads
Topic: Unplanned ADSL outage -NOWRA, NSW - In progress
Replies: 2
Views: 470

Unplanned ADSL outage -NOWRA, NSW - In progress

Event Notification Location Affected: NOWRA, NSW Event Start Time: 09/08/16 03:18 EST Products Impacted: ADSL Additional Information: Some customers in the above mentioned area may experience connectivity issues. Root cause: Still being investigated. Number of Services Impacted: Unknown ETR: No ETR ...
by dulipf
Sun Jul 17, 2016 9:48 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - CARDIFF - NSW
Replies: 20
Views: 1471

Re: Unplanned ADSL/PSTN outage - CARDIFF - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this outage may have caused.
by dulipf
Sun Jul 17, 2016 9:43 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - Multiple suburbs - SA
Replies: 4
Views: 576

Re: Unplanned ADSL/PSTN outage - Multiple suburbs - SA

Update

Kindly be advised that the outage is yet ongoing.

ETR: Tue 19 Jul 7:30pm AEST

Exetel apologizes for any inconvenience this may have caused.
by dulipf
Tue Jun 28, 2016 1:12 pm
Forum: Archived threads
Topic: Unplanned Fibre Outage - Multiple Suburbs NSW
Replies: 1
Views: 406

Unplanned Fibre Outage - Multiple Suburbs NSW

Event Notification Location Affected: Multiple Suburbs, NSW Event Start Time: 28/06/2016 Products Impacted: Fibre Additional Information: Most customers in the above mentioned area may experience connectivity issues. Number of Services Impacted: Unknown ETR: Our wholesale supplier is unable to provi...
by dulipf
Sat Jun 25, 2016 2:09 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - Multiple Suburbs NSW
Replies: 6
Views: 860

Unplanned ADSL Outage - Multiple Suburbs NSW

Event Notification Location Affected: Multiple Suburbs, NSW Event Start Time: 25/06/2016 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Number of Services Impacted: Unknown ETR: Our wholesale supplier is unable to provid...
by dulipf
Mon Jun 20, 2016 4:37 pm
Forum: Archived threads
Topic: Unplanned Fibre Outage - NSW
Replies: 4
Views: 586

Unplanned Fibre Outage - NSW

Event Notification Location Affected: NSW Event Start Date: 20/06/2016 Products Impacted: Fibre Additional Information: Most customers in the above mentioned area may experience connectivity issues. Number of Services Impacted: Unknown ETR: Our wholesale supplier is unable to provide us with an esti...
by dulipf
Fri Jun 17, 2016 5:32 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - Multiple Suburbs, NSW
Replies: 21
Views: 3630

Re: Unplanned ADSL outage - Multiple Suburbs, NSW

UPDATE

ETR: No ETR

Please note that the outage is still ongoing.

Exetel apologizes for any inconvenience this outage may have caused.
by dulipf
Fri Jun 17, 2016 5:28 pm
Forum: Archived threads
Topic: Unplanned Fibre outage - SA - In progress
Replies: 1
Views: 300

Re: Unplanned Fibre outage - SA - In progress

UPDATE

Our supplier has advised that this outage is restored.

Exetel apologizes for any inconvenience this may have caused.
by dulipf
Tue Jun 07, 2016 2:27 pm
Forum: Archived threads
Topic: Unplanned Fibre Outage - BANKSIA GROVE , WA
Replies: 5
Views: 674

Re: Unplanned Fibre Outage - BANKSIA GROVE , WA

UPDATE

ETR: No ETR

Please note that the outage is still ongoing.

Exetel apologizes for any inconvenience this outage may have caused.
by dulipf
Tue Jun 07, 2016 2:27 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - Multiple Suburbs, NSW
Replies: 21
Views: 3630

Re: Unplanned ADSL outage - Multiple Suburbs, NSW

UPDATE

ETR: No ETR

Please note that the outage is still ongoing.

Exetel apologizes for any inconvenience this outage may have caused.
by dulipf
Tue May 31, 2016 3:46 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - LOGANHOLME , QLD
Replies: 1
Views: 204

Unplanned ADSL Outage - LOGANHOLME , QLD

Location Affected: LOGANHOLME , QLD

Event Start Time: 31/05/2016

Products Impacted: ADSL

Additional Information: Some customers in the above mentioned area may connectivity issues on the ADSL service.

Root cause: Not identified yet

ETR: 02/06/2016 4pm AEST
by dulipf
Sun May 29, 2016 2:42 pm
Forum: Archived threads
Topic: Unplanned Fibre Outage - WA
Replies: 5
Views: 1278

Unplanned Fibre Outage - WA

Event Notification Location Affected: Fibre services in WA Event Start Time: 28/05/2016 Evening Products Impacted: Fibre Additional Information: Some Fiber services in WA having connectivity issues at the moment. Currently we are working with our suppliers and an update will be posted as it becomes ...