Search found 16 matches

by GG3340
Sun Nov 29, 2015 6:52 pm
Forum: NBN and other Fibre Services
Topic: nbn speed
Replies: 1
Views: 1227

nbn speed

im on a 12/1mb speed with 500gb limit, though i have done several speed tests which says 10mb line speed thou yet i can never download faster then 1.2mb at anytime of day or night.... any ideas?

Paul
by GG3340
Fri Nov 20, 2015 12:23 pm
Forum: NBN and other Fibre Services
Topic: my nbn service is geting slower by the day
Replies: 2
Views: 1092

my nbn service is geting slower by the day

hello, been on the nbn for 4 weeks now (dsl before that) with you and its getting slower by the day, its getting annoying that it shoudnt be slow. when im having kids coming home after school finishes its almost un-usable with many devices runing at once. My plan is the 12/1mb 500gb plan (the old ds...
by GG3340
Tue Oct 06, 2015 12:53 pm
Forum: Invoicing & billing
Topic: just a question...
Replies: 3
Views: 2478

Re: just a question...

ive already paid for this month and then the charge for the nbn on the 22nd? cant be anymore then that, then when its all active the phone and dsl is cancelled all together shortly after.
by GG3340
Tue Oct 06, 2015 12:28 pm
Forum: Invoicing & billing
Topic: just a question...
Replies: 3
Views: 2478

just a question...

hello im already paid up for this month in which i should be billed on the 1st of november, but on the 22nd coming im having the nbn installed so im guessing i wont be charged for the dsl again besides the bill for the first month or part of for the nbn service?

Paul
by GG3340
Fri Oct 02, 2015 8:46 am
Forum: NBN and other Fibre Services
Topic: just mere little question
Replies: 3
Views: 1440

Re: just mere little question

hello, i put my order in yesturday for the nbn to be installed and i do have the order reciept and other forms, im just wondering when ill get notification or email of an installation date? customer number is 298015 for the order.

paul
by GG3340
Mon Sep 14, 2015 10:16 am
Forum: NBN and other Fibre Services
Topic: just mere little question
Replies: 3
Views: 1440

just mere little question

hello, currently with exetel for net an phone, soon to have nbn active in my street (2nd of october) and when i do put my order in to simply move my dsl account over to the nbn, thing is there hasnt been a lead-in or grey box installed on the side of my house as there is a blockage/crack in the pipe...
by GG3340
Wed Sep 02, 2015 10:31 am
Forum: ADSL connections
Topic: why the huge sync drop
Replies: 3
Views: 951

Re: why the huge sync drop

hello, ive checked the phone and its fine, ive restarted the modem with no change in sync at all
by GG3340
Wed Sep 02, 2015 8:32 am
Forum: ADSL connections
Topic: why the huge sync drop
Replies: 3
Views: 951

why the huge sync drop

hello, it seems like im on a dsl1 connection sync being 6444 ? for some reason, considering it was 17876 the day before, someone care to explain this one and yes i have checked everything at my end and restarted the modem aswell.

paul
by GG3340
Sat Aug 15, 2015 2:07 pm
Forum: Other
Topic: adsl to nbn
Replies: 3
Views: 2650

adsl to nbn

hello, currently have dsl with exetel and soon will have the nbn here at home, what i would like to know is, am i able to transfer or move my dsl account (500gb with landline/phone) over to the nbn fibre (500gb - 25/5 with voip) when its operational? i dont wish to start a new contract at all as my ...
by GG3340
Thu Jul 09, 2015 2:50 pm
Forum: ADSL connections
Topic: is the auth server having a bad day
Replies: 5
Views: 1297

Re: is the auth server having a bad day

its really geting beyond the joke, i dont know why its doing this but ive had more then enough of this problem for one day, i cant seem to get any work done at this rate
by GG3340
Thu Jul 09, 2015 2:43 pm
Forum: ADSL connections
Topic: is the auth server having a bad day
Replies: 5
Views: 1297

Re: is the auth server having a bad day

ive got 4mins and 30 seconds ( i used a stopwatch) to type this before it goes off again, its getting worse and yes im constantly restarting the modem
by GG3340
Thu Jul 09, 2015 1:31 pm
Forum: ADSL connections
Topic: is the auth server having a bad day
Replies: 5
Views: 1297

is the auth server having a bad day

im in nsw (dapto) an trying to stay online while my username an password light on my modem seems to going off every 5 minutes, its getting dam annoying to try an do emails an other things at the same time, what the hell is going on?
by GG3340
Sun Jul 05, 2015 9:50 pm
Forum: ADSL connections
Topic: constant dropouts
Replies: 7
Views: 1560

Re: constant dropouts

the modem is currently connected via a filter to the main socket in the house being the kitchen, its abit hard to leave isolated due to a compulsive gamer and 4 other people using the net at the same time at any moment of day or night
by GG3340
Sun Jul 05, 2015 7:52 pm
Forum: ADSL connections
Topic: constant dropouts
Replies: 7
Views: 1560

Re: constant dropouts

well i knew i guessed all was fine after the telstra guy left, have had 2 further dropouts since, one this afternoon and this evening. so much for it being fixed
by GG3340
Sun Jul 05, 2015 10:41 am
Forum: ADSL connections
Topic: constant dropouts
Replies: 7
Views: 1560

Re: constant dropouts

ive had the telstra tech guy here this morning to fix the dropout problem which has seem to have been taken care of, now could the noise profile be taken off my line so it can function as normal again back to the 20mb sync instead of the 16mb i have. its funny seeing a dropout graph on a tech guys s...