Search found 2 matches

by ecjohnston13
Thu Jun 18, 2015 9:50 pm
Forum: Invoicing & billing
Topic: Back to Telstra I go or Elsewhere
Replies: 1
Views: 2570

Back to Telstra I go or Elsewhere

Get an email advising that my current 500GB plan that I have at $49 P/M to 100GB 50gb P/50 O/P. at $54PM. So paying more for less. Even though I'm on a contract for 500GB plan. looks like Exetel can change plans when they feel like it and force you to pay more for less or if you want equivilant your...
by ecjohnston13
Sat May 16, 2015 11:26 am
Forum: Invoicing & billing
Topic: Changed to new plan without authorization
Replies: 1
Views: 2390

Changed to new plan without authorization

Hi Just advising I changed my plan last month to the 500GB anytime Quota and (received confirmation) from my 100GB anytime Quota. Checked account and have noticed you have changed it to your new service plans 100GB 50GB Peak 50GB off Peak. I know for a fact that I did not AUTHORIZE or select this pl...