Exetel customer help forum

Looks like I fixed dropping issue by changing parameters in /etc/ppp/options of the modem from: lcp-echo-failure 5 lcp-echo-interval 1 to: lcp-echo-failure 10 lcp-echo-interval 6 the connection is stable now but very slow at night, can't watch Youtube or very bad quality. I think the quality of my l...

I don't think there's any problem with the modem. It is OK at day but happens at night.

Hello, My NBN connection keeps dropping out very often at night, about every 10-15 minutes, but the connection becomes more stable after 12AM. This also happens at day but less often, connection can be stable 3,4hours to 10hours. This issue just happens 1 week ago. Could you help to double check? Th...

Hello, I have NBN at my home for a few months and everything is very OK until I start to work from home this week. Every time I try to upload an app or build (about 80MB to 100MB) my internet will be interrupted and the upload fails. It is very fastructed. Could you double check and tell me how to f...

Hi, I've just got NBN installed yesterday. However it is not usable at night. The connection interupted every 5 minutes, I tried to connect directly from my laptop throgh PPPoE but no luck. The connection is better at day but I can only access some Google websites (youtube, gmail...) but not others,...