Search found 323 matches

by rehanj
Sat Nov 17, 2018 5:16 pm
Forum: Web space, mirror & blog services
Topic: PHP fault on free web space.
Replies: 3
Views: 27

Re: PHP fault on free web space.

My apology, On reviewing the code associated with the PHP call I realised that in updating the code to be transportable I had omitted some key notation, i.e. ../ in the call to the PHP code. I still have unresolved issues with my implementation of this code but can declare that the query re server ...
by rehanj
Thu Nov 15, 2018 1:04 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Replies: 2
Views: 437

Unplanned Fibre Network Outage - Multiple Suburbs, NSW

Locations Impacted : Tamworth POI, and surrounding suburbs Event Start : 15-11-2018, 12:05 AEST Products Impacted : Fibre Additional Information : Most customers in the above mentioned area may experience connectivity issues. Root cause : Still investigating Estimated Resolution : No Estimated Time ...
by rehanj
Mon Nov 12, 2018 1:32 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - All States
Replies: 1
Views: 182

Unplanned ADSL Network Outage - All States

Location Affected: VIC, ACT, NSW, NT, TAS, QLD, WA & SA Event Start : 12-11-2018 Products Impacted: ADSL/Fibre Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause : Still investigating Estimated Resolution : No Estimated Time of Resolutio...
by rehanj
Sat Nov 03, 2018 5:02 pm
Forum: ADSL connections
Topic: New ADSL 2+ service - incredibly low speed
Replies: 3
Views: 167

Re: New ADSL 2+ service - incredibly low speed

Hi this is still not working. I have done a reboot and now I can’t load any pages, including the speed test page. Please fix it Our apologies for the inconvenience. As discussed over your conversation with the support Team moments ago, please be kind enough to monitor the service after the remote c...
by rehanj
Sat Nov 03, 2018 9:50 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Glenorie and surrounding suburbs- NSW
Replies: 2
Views: 139

Re: Unplanned ADSL Network Outage - Glenorie and surrounding suburbs- NSW

Update

Our supplier advises that the outage has been Restored.

Kindly power cycle your modem/router and test the service.

Exetel apologizes for any inconvenience caused in this regard.
by rehanj
Sat Nov 03, 2018 9:17 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Paddington - NSW
Replies: 3
Views: 184

Re: Unplanned Fibre Network Outage - Paddington - NSW

Update

Outage is still ongoing.

Estimated time of resolution : Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by rehanj
Sun Oct 21, 2018 1:21 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Peats Ridge & Surrounding Suburbs, NSW
Replies: 5
Views: 286

Unplanned ADSL Network Outage - Peats Ridge & Surrounding Suburbs, NSW

Event Notification Location(s) Affected : Peats Ridge & Surrounding Suburbs Start time of event : 18/10/2018 Products Impacted : ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Estimated Time of Resolution (ETR) : The supplier is unable to ...
by rehanj
Sun Oct 21, 2018 9:34 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, QLD
Replies: 4
Views: 782

Re: Unplanned Fibre Network Outage - Multiple Suburbs, QLD

Update

Our supplier advises that the outage has been Restored.

Kindly power cycle your modem/router and test the service.

Exetel apologizes for any inconvenience caused in this regard.
by rehanj
Sun Oct 21, 2018 9:16 am
Forum: Archived threads
Topic: Unplanned Network Outage -Multiple Suburbs-VIC -In progress
Replies: 1
Views: 485

Re: Unplanned Network Outage -Multiple Suburbs-VIC -In progress

Update: Most services are back Online and Authenticated since approximately 22:20 AEST last evening. The wholesale supplier and Exetel are monitoring the services to ensure that no issues resurface. If any services are still Offline, kindly power cycle your modem/ router and test the service. Exetel...
by rehanj
Sat Oct 13, 2018 8:59 am
Forum: Archived threads
Topic: Possible Fibre Network Outage - Biggera Waters, QLD
Replies: 8
Views: 343

Re: Possible Fibre Network Outage - Biggera Waters, QLD

Update Outage is still ongoing. The service has been Restored for some impacted customers by the supplier, however, the supplier technicians are currently working on providing a proper and complete fix for the outage. Our wholesale supplier is unfortunately unable to provide us with an Estimated tim...
by rehanj
Sun Oct 07, 2018 5:45 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Greenslopes, QLD
Replies: 7
Views: 229

Unplanned ADSL Network Outage - Greenslopes, QLD

Event Notification Location(s) Affected: Greenslopes, QLD Start time of event: 07/10/2018 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Estimated Time of Resolution: 10/10/2018 19:00 AEST Root cause: The supplier is una...
by rehanj
Sun Oct 07, 2018 5:09 pm
Forum: VOIP
Topic: VoIP config for NF18ACV
Replies: 5
Views: 685

Re: VoIP config for NF18ACV

... we will update the ExeWiki http://exewiki.exetel.com.au/index.php?title=Main_Page webpage with the configurations for Netcomm NF18ACV device. Has this been done? Apologies for the delay, the Exewiki page is currently under development and should be ready shortly. I will follow up on the develop...
by rehanj
Sun Oct 07, 2018 9:55 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Rushforth, NSW
Replies: 1
Views: 70

Unplanned ADSL Network Outage - Rushforth, NSW

Event Notification Location(s) Affected: Rushforth, NSW Start time of event: 07/10/2018 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Estimated Time of Resolution: 08/10/2018 19:00 AEST Root cause: Device at the exchang...
by rehanj
Sat Oct 06, 2018 10:25 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Bunbury, WA
Replies: 1
Views: 68

Unplanned ADSL Network Outage - Bunbury, WA

Event Notification Locations Affected: Bunbury & Surrounding Suburbs, WA Start time of event: 06/10/2018, 07:35 WA Time Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Estimated Time of Resolution (ETR) : The supplier is ...
by rehanj
Sat Oct 06, 2018 9:24 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Replies: 1
Views: 160

Unplanned Fibre Network Outage - Multiple Suburbs, NSW

Event Notification Locations Affected: Multiple Suburbs, NSW Start time of event: 06/10/2018 Products Impacted: Fibre Additional Information: Most customers in the above mentioned area may experience connectivity issues. Estimated Time of Resolution (ETR) : The supplier is unable to provide an ETR a...