Search found 15 matches

by MCS
Mon May 09, 2016 8:24 pm
Forum: Email issues
Topic: Hosted Email not being received
Replies: 4
Views: 2042

Re: Hosted Email not being received

Hi, and thanks for the quick reply, the account is new so that was not an issue but strangely enough it now seems to be working. :)
I'll keep an eye on the account to make sure it keeps working.
Thanks
Martin
by MCS
Mon May 09, 2016 3:50 pm
Forum: Email issues
Topic: Hosted Email not being received
Replies: 4
Views: 2042

Hosted Email not being received

Hi, I have one issue and one query, First I've set up my hosted email address and find it sends emails but won't receive emails even though the Outlook test email was received! the hosted Email is martin@martinscomputerservice.net.au This to be my primary Email address for my business. Secondly I'm ...
by MCS
Thu Dec 31, 2015 5:14 pm
Forum: Mobile services
Topic: New Mobile sim porting from Telstra!
Replies: 15
Views: 4768

Re: New Mobile sim porting from Telstra!

All good, finally the porting went through, just like to add this was a Telstra issue and it took me nearly a week to get the correct information.
Thanks to the Exetel Team and their patience!
Now up and running on the Optus network!

Martin
by MCS
Thu Dec 31, 2015 1:56 pm
Forum: Mobile services
Topic: New Mobile sim porting from Telstra!
Replies: 15
Views: 4768

Re: New Mobile sim porting from Telstra!

What a nightmare, finally I got the phone number changed from a business account to a personal account and still Exetel states it won't port and they need an account number, so I ring Telstra and they tell me there is no account number! Fine except I tried to check me details via the phone and low a...
by MCS
Thu Dec 31, 2015 11:52 am
Forum: Mobile services
Topic: New Mobile sim porting from Telstra!
Replies: 15
Views: 4768

Re: New Mobile sim porting from Telstra!

Finally I've found out whats causing the issue, apparently when I first bought the pre-paid phone I used my Business name and although I'm the registed owner and person using the phone if it's put in a business name the account does not use the date of birth! They are in the process of transferring ...
by MCS
Thu Dec 31, 2015 10:32 am
Forum: Mobile services
Topic: New Mobile sim porting from Telstra!
Replies: 15
Views: 4768

Re: New Mobile sim porting from Telstra!

Not quite, I'm still at the "won't port as Date of birth is incorrect" I haven't followed up much yet as I'm aware Exetel is most likely operating (as would Telstra) on skeleton staff! My main concern is if it doesn't go through before the end of the Month (today) I might loose the special offer of ...
by MCS
Thu Dec 24, 2015 9:48 am
Forum: Mobile services
Topic: New Mobile sim porting from Telstra!
Replies: 15
Views: 4768

Re: New Mobile sim porting from Telstra!

No email, no port not a lot of feedback!
Used my credit up on the Telstra prepaid to save money now I either have to put more money on it or not use my phone!
Annoying to say the least!
by MCS
Wed Dec 23, 2015 11:28 am
Forum: Mobile services
Topic: New Mobile sim porting from Telstra!
Replies: 15
Views: 4768

Re: New Mobile sim porting from Telstra!

With out giving away personal details I'll bring up the issue that seems to be causing the problem. Apparently the date of birth I've put on my application is coming up as incorrect during the port! To check what Telstra had on record I've rang them twice now, First time yesterday the 22nd of Decemb...
by MCS
Tue Dec 22, 2015 6:01 pm
Forum: Mobile services
Topic: New Mobile sim porting from Telstra!
Replies: 15
Views: 4768

Re: New Mobile sim porting from Telstra!

Still taking and awfully long time, Check my details with Testra and the were the same as I put down with Exetel on the application form!
Hope I'm making the right move
by MCS
Tue Dec 22, 2015 11:37 am
Forum: Mobile services
Topic: New Mobile sim porting from Telstra!
Replies: 15
Views: 4768

Re: New Mobile sim porting from Telstra!

Hi Thanks for the reply's I've read the Email and replied with the details requested.
Regards
Martin Shelton
by MCS
Mon Dec 21, 2015 7:06 pm
Forum: Mobile services
Topic: New Mobile sim porting from Telstra!
Replies: 15
Views: 4768

New Mobile sim porting from Telstra!

Hi how long should a pre-paid port to the ExeSim plan!
So far I've been waiting 11 hours and no change over.
My mobile number is 0459478875

Thanks
Martin
by MCS
Mon Sep 28, 2015 2:40 pm
Forum: Modem issues
Topic: Connecting NetComm NF8AC to fixed wireless!
Replies: 3
Views: 2727

Re: Connecting NetComm NF8AC to fixed wireless!

Thanks, a bit more information came through via email about an hour ago!
Everything is now running and I have 20+ MB speed for the first time ever!
I was on ADSL and at the edge of it's range so never got more than 1.5Mbs
Good job Exetel!
by MCS
Mon Sep 28, 2015 12:17 pm
Forum: Modem issues
Topic: Connecting NetComm NF8AC to fixed wireless!
Replies: 3
Views: 2727

Connecting NetComm NF8AC to fixed wireless!

I've posted this here as others may come across this problem. I've searched and found no posts at all regarding this Modem! NBN came out this morning and installed the antenna and the NBN box inside our house, I received the NetComm NF8AC modem last week but no instructions on how to make the two ta...
by MCS
Thu Sep 03, 2015 2:14 pm
Forum: Products & services
Topic: New 'Standard' Wireless Broadband Plans
Replies: 16
Views: 10488

Re: New 'Standard' Wireless Broadband Plans

NBN avalible.JPG Hi Martin, According to the check based on the address, it seems like we are currently unable to provide NBN fixed wireless to your location. However in order to check on this further you could provide us a "LOC" number which can be obtained by NBN. Unfortunately we do not have a s...
by MCS
Thu Sep 03, 2015 10:43 am
Forum: Products & services
Topic: New 'Standard' Wireless Broadband Plans
Replies: 16
Views: 10488

Re: New 'Standard' Wireless Broadband Plans

Hi, can't find where else to post this query, I've got a Business bundle on ADSL but as I'm on the very edge of ADSL range it's pretty slow. We have had the fixed Wireless NBN start service in our area and so far I've been approached by Telstra and another ISP saying that NBN is now available in our...