Search found 10 matches

by 6bushman
Fri Dec 15, 2017 11:45 am
Forum: NBN and other Fibre Services
Topic: Usage email notification??
Replies: 8
Views: 1003

Re: Usage email notification??

Hi
I have just received an e-mail

""Sorry! We made a mistake.""

OK. Thanks Exetel
by 6bushman
Fri Dec 15, 2017 10:28 am
Forum: NBN and other Fibre Services
Topic: Usage email notification??
Replies: 8
Views: 1003

Re: Usage email notification??

clintdb wrote: An Exetel rep has also confirmed this over at the whirlpool forums:
So how come this can be explained on another forum by a rep and they dont have time to respond to Exetel user forums?

Exetel users would appreciate a response here.
by 6bushman
Fri Dec 15, 2017 8:53 am
Forum: NBN and other Fibre Services
Topic: Usage email notification??
Replies: 8
Views: 1003

Usage email notification??

Hi I have just received an email advising of usage. I doubt whether this is correct!(1264 GB in one day????) ""Usage of your allocated allowance = 1264.10GB Percentage this month = 253% There are 30 days left in the month"" Service number = 0201336787 When I log into my account it tells me I have us...
by 6bushman
Wed Nov 18, 2015 7:39 am
Forum: Email issues
Topic: Unable to send emails via SMTP server
Replies: 17
Views: 8594

Re: Unable to send emails via SMTP server

KavindaS wrote: Issue has been re escalated. We will alert once there is an update on this.
Thank you
E-mails sent to Outlook.com destinations this morning 7.30AM are going through.
by 6bushman
Tue Nov 17, 2015 6:37 pm
Forum: Email issues
Topic: Unable to send emails via SMTP server
Replies: 17
Views: 8594

Re: Unable to send emails via SMTP server

As a test would you be able to change the smtp server back to smtp.<state>.exemail.com.au and check if the issue persists?... This is already the out going address in my e-mail program(and has been during these blocked outgoing messages) Here is part of the message I got @ 9.23AM this morning: 550 ...
by 6bushman
Tue Nov 17, 2015 6:31 pm
Forum: Email issues
Topic: Unable to send emails via SMTP server
Replies: 17
Views: 8594

Re: Unable to send emails via SMTP server

Dazzled wrote:...................
If a message sent back actually accuses your own personal IP of spamming (not the mail server IP),.....................
Sorry, but this is not my situation.
The IP's are exetel servers
by 6bushman
Tue Nov 17, 2015 12:24 pm
Forum: Email issues
Topic: Unable to send emails via SMTP server
Replies: 17
Views: 8594

Re: Unable to send emails via SMTP server

E-mails sent are reaching their destinations Today. Thank you for your attention to this problem. Well its another day today and the same problem is there now. BUT different server:(New message today) 550 SC-004 (COL004-MC6F15) Unfortunately, messages from 220.233.0.8 weren't sent. We recommend tha...
by 6bushman
Sun Nov 15, 2015 1:47 pm
Forum: Email issues
Topic: Unable to send email
Replies: 13
Views: 3864

Re: Unable to send email

maggie wrote:................ It is still not fixed this morning.
I think you should check again.
Its working for me today
viewtopic.php?f=13&t=42392&p=316498#p316498
by 6bushman
Sun Nov 15, 2015 1:24 pm
Forum: Email issues
Topic: Unable to send emails via SMTP server
Replies: 17
Views: 8594

Re: Unable to send emails via SMTP server

Unable to send e-mails from this server 220.233.0.71. Very UNHAPPY A support ticket has been raised with the reference 9626530 and we are currently getting this investigated by our sys adminis. Exetel apologize for the inconvenience caused. We will get this looked in to ASAP and update you with. E-...
by 6bushman
Sat Nov 14, 2015 2:29 pm
Forum: Email issues
Topic: Unable to send emails via SMTP server
Replies: 17
Views: 8594

Re: Unable to send emails via SMTP server

Unable to send e-mails from this server 220.233.0.71. Very UNHAPPY Messages return undeliverable with code 550 SC-004 Which equates to: Mail rejected by Outlook.com for policy reasons. A block has been placed against your IP address because we have received complaints concerning mail coming from tha...