Search found 3 matches

by iandrewey10
Tue Aug 23, 2016 10:35 pm
Forum: Mobile services
Topic: Big problem with Excess usage
Replies: 7
Views: 2363

Re: Big problem with Excess usage

So why would it log on in my area also then?, It took a week to get a reply from Exetel and the reply was as expected. Your internet usage is correct, but we can't tell you what you have used it on. I'm nearly at my limit again, and all I use is twitter and facebook, and email, they are one line jun...
by iandrewey10
Mon Aug 15, 2016 5:21 pm
Forum: Mobile services
Topic: Big problem with Excess usage
Replies: 7
Views: 2363

Re: Big problem with Excess usage

So I have tried to get to speak to someone at Exetel in Australia for the last hour. It seems that this is an impossible task. Exetel are now 100% a Sri Lankan company. As per every other conversation I have had with the Sri Lankan call centre, I got nowhere. Of course I was told it was my phone, ha...
by iandrewey10
Sun Aug 14, 2016 9:22 pm
Forum: Mobile services
Topic: Big problem with Excess usage
Replies: 7
Views: 2363

Big problem with Excess usage

I have an old $15 plan with Exetel, it has free social media, and 1.5gb of data on top of that. I recent months, nothing has changed in my usage pattern at all, mainly use twitter and facebook. Yet the last three months I have supposedly gone over. I have asked Exetel to look into it, with no luck a...