Search found 4 matches

by harrychu225
Tue Sep 20, 2016 1:07 pm
Forum: Invoicing & billing
Topic: How to cancel service?
Replies: 0
Views: 1408

How to cancel service?

Hi,

I want to cancel my service. How can this be done?

Thanks.
by harrychu225
Tue Sep 20, 2016 12:56 pm
Forum: ADSL connections
Topic: Residential internet connection problem in Vermon,VIC: Fail
Replies: 7
Views: 1338

Re: Residential internet connection problem in Vermon,VIC: F

I have sent emails on 27/8, 2/9, 4/9 and 5/9 but I have not received any replies. I am very disappointed with your service, I would like to churn for free to another company as your service have never been worked properly. Please either solve the issue immediately or else please help with the proced...
by harrychu225
Tue Aug 23, 2016 11:42 am
Forum: ADSL connections
Topic: Residential internet connection problem in Vermon,VIC: Fail
Replies: 7
Views: 1338

Re: Residential internet connection problem in Vermon,VIC: F

I have sent a few emails through this ticket number but have not received any respond since last friday, the dropout problem has been more severe last few days, please help with the above issues, thank you.
by harrychu225
Thu Aug 18, 2016 5:14 pm
Forum: ADSL connections
Topic: Residential internet connection problem in Vermon,VIC: Fail
Replies: 7
Views: 1338

Residential internet connection problem in Vermon,VIC: Fail

I have been experiencing a really poor residential internet connection and there is even always no internet connection. My mobile devices can connect to the wifi but when i browse the internet, there is no internet connection. My customer number is 309967 and my address is 37 Arlington walk, Vermont...