Search found 53 matches

by bingggo
Fri May 01, 2015 6:54 am
Forum: NBN and other Fibre Services
Topic: Evening NBN speeds less than 10mbps: no support updates
Replies: 1
Views: 1061

Evening NBN speeds less than 10mbps: no support updates

Hi, My problem is regular <10mbps speeds on my 100mbps connection in South Hobart. I thought I would post here to see if I could get an Exetel rep to look into my support request that's been underway since mid last week without any response. The reference is 9036142. This is very similar to the prob...
by bingggo
Fri Feb 13, 2015 6:16 pm
Forum: NBN and other Fibre Services
Topic: Evening NBN congestion: not getting support updates 8544363
Replies: 3
Views: 1390

Re: Evening NBN congestion: not getting support updates 8544

Thanks. Is there any update today, please. I have been away for a few days early this week, and I see from my testmy.net results that the slowdown to 1-10mbps is now constantly there throughout the day except for a brief period this morning. Bruce http://testmy.net/stats/?&t=u&d=02132015&x=30&l=500&...
by bingggo
Thu Feb 12, 2015 6:31 pm
Forum: NBN and other Fibre Services
Topic: Evening NBN congestion: not getting support updates 8544363
Replies: 3
Views: 1390

Evening NBN congestion: not getting support updates 8544363

Hi, My problem is regular 2mbps speeds on my 100mbps connection. I thought I would post here to see if I could get an Exetel rep to look into my support request that's been underway since November without resolution. The reference is 8544363. I am not sure why the issue is taking so long to resolve ...
by bingggo
Fri Sep 09, 2011 10:53 am
Forum: Improvement & suggestions
Topic: Customer Referral Scheme
Replies: 67
Views: 16907

Re: Customer Referral Scheme

Are there any benefits for either party if a ADSL2 wide customer refers someone to an ADSL2 wide plan (eg. the only option I know of in Tasmania)?

Alternatively, do the Lite Agent benefits apply in that scenario?

B
by bingggo
Mon Sep 05, 2011 4:57 pm
Forum: Mobile services
Topic: HSPA Optus 3G on iPhone 3GS: intermittent website/app issues
Replies: 4
Views: 733

HSPA Optus 3G on iPhone 3GS: intermittent website/app issues

Hi, In the past few weeks, my WM-A service on my iPhone 3GS has been really unreliable in Hobart, Tasmania. It is set to APN exetel1. I did just try changing this to EXETEL1 and rebooting, without effect. My IP is reported as 220.233.63.110. It will access some websites and not others, even when 3G ...
by bingggo
Fri Oct 29, 2010 5:59 am
Forum: Mobile services
Topic: confused
Replies: 11
Views: 1000

Re: confused

As I understand it, HSPA is a general name for the type of Optus plan you have requested. The USIM is the new SIM card that you will place in your phone and call up to activate, so your new plan will start.
by bingggo
Tue Oct 26, 2010 12:24 pm
Forum: ADSL connections
Topic: ADSL1 or ADSL2? 3km of cable from Telstra exchange, Hobart
Replies: 4
Views: 861

Re: ADSL1 or ADSL2? 3km of cable from Telstra exchange, Hoba

Thanks for the advice. The first check link says: ADSL2 Number: 0362238108 Exchange Code: DAEY Exchange Availability: NO Exchange Capacity Reached: NO Telephone Service Availability: Not available now ADSL2 Service Availability: Not available now The third check link says the Davey St exchange is no...
by bingggo
Tue Oct 26, 2010 10:40 am
Forum: Mobile services
Topic: Can you port HSPA to capped, while keeping HSPA for iPad
Replies: 2
Views: 415

Can you port HSPA to capped, while keeping HSPA for iPad

My question has already arisen in this general thread from another user on the new mobile capped plans with ADSL2 discounts (https://forum.exetel.com.au/viewtopic.php?f=4&t=36911&start=135), but it seems a specific thread would be useful to get the definitive answer. That is, for people currently on...
by bingggo
Tue Oct 26, 2010 7:37 am
Forum: ADSL connections
Topic: ADSL1 or ADSL2? 3km of cable from Telstra exchange, Hobart
Replies: 4
Views: 861

ADSL1 or ADSL2? 3km of cable from Telstra exchange, Hobart

Hi folks, When you've got an estimated 3km of cable to the Telstra exchange, is it best to try ADSL1 8mbps first? or try ADSL2 first? Is the only difference the possibility of faster upload/download on ADSL2 (eg. pings would be the same)? Looking at distance graphs, it seems quite possible they woul...
by bingggo
Mon Oct 25, 2010 10:52 pm
Forum: Mobile services
Topic: Is the network for HSPA and the Optus capped plans the same?
Replies: 1
Views: 426

Is the network for HSPA and the Optus capped plans the same?

Hi folks, I'm on the HSPA WM-A plan at the moment, thinking of porting to the new Optus capped plans for the ADSL discount. Are these both on exactly the same network? I'll be using it with either a 3GS on the Optus 2100mhz in Hobart, or maybe an Iphone 4 on the Optus 900mhz rural towers. Will I hav...
by bingggo
Tue Jan 26, 2010 8:01 am
Forum: Products & services
Topic: Reductions In Wireless Broadband Plans
Replies: 61
Views: 12954

Re: Reductions In Wireless Broadband Plans

Could someone confirm I can use the HSPA change plan to change from 'HSPA M1 - HA' to 'WM A' without losing my number or ability to make/receive normal calls :)

The change plan on my page says "HSPA PLAN PRICE (For Use With Desktop/Laptop Computer Only)"
by bingggo
Thu Aug 27, 2009 10:13 am
Forum: ADSL connections
Topic: Drop out: Incorrect Username or Password
Replies: 3
Views: 222

Re: Drop out: Incorrect Username or Password

It's working now, thanks. Maybe a Radius authentication hiccup...
by bingggo
Thu Aug 27, 2009 9:39 am
Forum: ADSL connections
Topic: Drop out: Incorrect Username or Password
Replies: 3
Views: 222

Re: Drop out: Incorrect Username or Password

Hi,

I logged a telephone fault, and reset my password to the same thing it has been for a while, and reentered it in the modem...

The ADSL light is showing sync, but I'm at work now so can't check the speeds.

Will phone home and see :)

Bruce
by bingggo
Thu Aug 27, 2009 7:58 am
Forum: ADSL connections
Topic: Drop out: Incorrect Username or Password
Replies: 3
Views: 222

Drop out: Incorrect Username or Password

My ADSL2 router suddenly no longer connects this morning, reporting "Incorrect Username or Password". I haven't changed anything, and I can still login to my ADSL2 member facilities page on Exetel on my phone (eg. over 3G) using my password. I have reentered the password into the router, and switche...