Exetel customer help forum

Hi KavindaS, Just seeing if you could check the status of my ticket. I have sent the details requested (speed test results etc) for my ticket back to the email address, however I have not received any reply to confirm receipt of the email, or any email at all with any sort of ETA. The issue is still...

Hi @KavindaS I have just signed up for a FTTN 100/40 NBN plan and I am experiencing the same issues during peak times. During non-peak times I am getting 90/30 which is what I was expecting, however during peak times the speed is no faster that 10Mbps at best (usually lower), which is slower than t...

Hi @KavindaS I have just signed up for a FTTN 100/40 NBN plan and I am experiencing the same issues during peak times. During non-peak times I am getting 90/30 which is what I was expecting, however during peak times the speed is no faster that 10Mbps at best (usually lower), which is slower than th...