I had sent you another PM.
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- Sat Apr 27, 2019 1:29 pm
- Forum: NBN and other Fibre Services
- Topic: Compensation for outage
- Replies: 8
- Views: 719
Hi, On April 2 at approx 10pm there was an outage that lasted 48 hrs where 288 fibres were cut. Now whilst the cause of this outage was outside of Exetel's control, my wife and I suffered two lost days of our business due to no internet. I would like to know how Exetel plans to compensate it users f...
- Tue Dec 13, 2016 12:46 pm
- Forum: VOIP
- Topic: VOIP service block now all internet blocked!!
- Replies: 2
- Views: 1537
Hi, I received an email from firstname.lastname@example.org over the weekend saying that my voip service has been used to call approx 100 international phone numbers. Exetel were kind enough to suspend the service but they appear to have blocked my internet service! I have called and spoken to a g...