Search found 19 matches

by taniya
Wed Jan 30, 2019 9:36 am
Forum: Mobile services
Topic: 12 month contract change plan
Replies: 7
Views: 300

Re: 12 month contract change plan

Hi,

Apologize for the inconvenience caused We will get in touch with you shortly to assist you further.

Thank you.
by taniya
Mon Dec 10, 2018 1:01 pm
Forum: NBN and other Fibre Services
Topic: Only house on the street without NBN
Replies: 11
Views: 691

Re: Only house on the street without NBN

Please be kind enough to PM your complete service address to assist you with further information
by taniya
Wed Sep 12, 2018 10:49 am
Forum: ADSL connections
Topic: Query re: NBN activation
Replies: 2
Views: 323

Re: Query re: NBN activation

As per the service checks done, NBN has plans of servicing your address in the future but not at this stage.You may try contacting them directly to know the exact time frames.
by taniya
Mon Aug 27, 2018 12:01 pm
Forum: Anything else anyone wants to discuss
Topic: Why does exetel choose to punish existing customers?
Replies: 10
Views: 993

Re: Why does exetel choose to punish existing customers?

Hi,

please be kind enough to PM your service details so that we can get in touch with you and assist you further.
by taniya
Wed Jun 20, 2018 1:38 pm
Forum: NBN and other Fibre Services
Topic: Exetel ADSL to Exetel NBN: cancelling previous services?
Replies: 2
Views: 472

Re: Exetel ADSL to Exetel NBN: cancelling previous services?

Hi Greg,
Apologize for the inconvenience caused!
We will get in touch with you shortly to assist you further with the cancellation.
by taniya
Thu Jun 14, 2018 6:20 pm
Forum: NBN and other Fibre Services
Topic: NBN Notification of Service Installation
Replies: 7
Views: 781

Re: NBN Notification of Service Installation

We will get in touch with you shortly to assist you further with a migration.
by taniya
Tue Jun 12, 2018 7:00 pm
Forum: NBN and other Fibre Services
Topic: NBN Notification of Service Installation
Replies: 7
Views: 781

Re: NBN Notification of Service Installation

Hi,

Please contact us as soon as you get the confirmation on the Fibre availability so that we could assist you further with the ADSL to NBN migration process.
by taniya
Tue Jun 05, 2018 7:31 pm
Forum: NBN and other Fibre Services
Topic: NBN Terms and Conditions
Replies: 4
Views: 666

Re: NBN Terms and Conditions

Hi, Please be kind enough to PM your customer number or the service number so that we could check on your account details and assist you accordingly. Hi, Is this(listed below) the terms and conditions that cover applying for the NBN through Exetel? This is copy of online order confirmation email. Th...
by taniya
Thu May 24, 2018 5:19 pm
Forum: Web site
Topic: switch.exetel.com.au nbn50 price errors?
Replies: 2
Views: 749

Re: switch.exetel.com.au nbn50 price errors?

Went to switch from ADSL to NBN, and on the switch.exetel.com.au page the price for nbn50 100GB plan is $59.99. Shouldn't it be $49.99 the same as the www.exetel.com.au/broadband/nbn page? Hi, As you are migrating from ADSL to NBN we could give you the plan that is advertised on the website, please...
by taniya
Fri Feb 23, 2018 7:48 pm
Forum: NBN and other Fibre Services
Topic: Waiting for NBN
Replies: 2
Views: 470

Re: Waiting for NBN

Hi,

Please PM your complete address with the street number, so that we can check on the NBN availability and get back to you..
by taniya
Fri Feb 16, 2018 7:08 pm
Forum: NBN and other Fibre Services
Topic: 50/20 Plan
Replies: 6
Views: 1346

Re: 50/20 Plan

Hi Geoffrey,

We will send you an email shortly with the 50/20Mbps plan options.
by taniya
Tue Feb 13, 2018 11:12 am
Forum: VOIP
Topic: Exetel VOIP port number from MNF
Replies: 1
Views: 566

Re: Exetel VOIP port number from MNF

Hi,

Provided that the number has no complex services attached to it and that it has no technical limitation,we should be able to port the number over to Exetel as a VoIP service.

Please PM your number so that I could check on this and get back to you.
by taniya
Thu Jan 25, 2018 5:07 pm
Forum: Mobile services
Topic: Porting numbers into Exetel
Replies: 10
Views: 1139

Re: Porting numbers into Exetel

Hi David,

We will get in touch with you shortly to assist you further with your inquiry.
by taniya
Mon Jan 08, 2018 3:20 pm
Forum: NBN and other Fibre Services
Topic: 50/20 Plan
Replies: 6
Views: 1346

Re: 50/20 Plan

Hi,

Please be kind enough to PM your contact details so that we could call you and assist you further with your plan change inquiry.
by taniya
Thu Dec 28, 2017 3:01 pm
Forum: Mobile services
Topic: Change mobile plan issue
Replies: 8
Views: 1151

Re: Change mobile plan issue

Hi,

As per the records indicate you have requested plan changes for 4 of your mobile numbers out of which 3 have been completed already and 1 more is yet to be completed by the 1st of January 2018.

Kind Regards
Taniya( Team Leader Sales)