Search found 958 matches
- Thu Jan 21, 2021 1:15 pm
- Forum: Current maintenance & outage updates
- Topic: Planned Emergency Fibre Network Maintenance - All Suburbs, SA
- Replies: 1
- Views: 16
Planned Emergency Fibre Network Maintenance - All Suburbs, SA
Event Notification Locations Affected: All Suburbs, SA Products Impacted: Opticomm Fiber Services Event Start Time: 22/01/2021, 00:05 AEDT Estimated Time of Resolution (ETR): 22/01/2021, 06:00 AEDT Root cause: Planned network maintenance Additional Information: Our core-networks team advised that t...
- Thu Jan 21, 2021 8:54 am
- Forum: Current maintenance & outage updates
- Topic: Planned Fibre Network Maintenance - Armstrong Creek, Mount Duneed, Lara - VIC
- Replies: 1
- Views: 42
Re: Planned Fibre Network Maintenance - Armstrong Creek, Mount Duneed, Lara - VIC
Update:
Our supplier advises that the maintenance work has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the maintenance work has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
- Thu Jan 21, 2021 8:51 am
- Forum: Current maintenance & outage updates
- Topic: Planned Fibre Network Maintenance - Canning Vale, WA
- Replies: 2
- Views: 23
Re: Planned Fibre Network Maintenance - Canning Vale, WA
Update:
The planned maintenance estimated time of resolution has elapsed
We are still awaiting for the final confirmation from the wholesale provider
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
The planned maintenance estimated time of resolution has elapsed
We are still awaiting for the final confirmation from the wholesale provider
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
- Thu Jan 21, 2021 8:41 am
- Forum: Current maintenance & outage updates
- Topic: Unplanned Fibre Network Outage - Cranbourne East, VIC
- Replies: 1
- Views: 46
Re: Unplanned Fibre Network Outage - Cranbourne East, VIC
Update:
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
- Wed Jan 20, 2021 10:32 am
- Forum: Current maintenance & outage updates
- Topic: Planned Fibre Network Maintenance - Armstrong Creek, Mount Duneed, Lara - VIC
- Replies: 1
- Views: 42
Planned Fibre Network Maintenance - Armstrong Creek, Mount Duneed, Lara - VIC
Event Notification Locations Affected: Armstrong Creek, Ashbury, Warralily Grange, Grandlakes, Sanctuary, VIC Products Impacted: LBNCo Fiber Services Event Start Time: 20/01/2021, 23:59 AEDT Estimated Time of Resolution (ETR): 21/01/2021, 06:30 AEDT Root cause: Planned cable relocation works. Addit...
- Wed Jan 20, 2021 10:09 am
- Forum: Current maintenance & outage updates
- Topic: Planned Fibre Network Maintenance Outage - Rousehill, NSW
- Replies: 0
- Views: 27
Planned Fibre Network Maintenance Outage - Rousehill, NSW
Event Notification Locations Affected: 9 Terry Road, Rousehill, NSW Products Impacted: LBNCo Fiber Services Event Start Time: 20/01/2021, 12:30 AEDT Estimated Time of Resolution (ETR): 20/01/2021, 13:00 AEDT Root cause: Network maintenance to improve resiliency. Additional Information: Our wholesal...
- Fri Jan 15, 2021 10:14 am
- Forum: Current maintenance & outage updates
- Topic: Planned Fibre Network Maintenance - Canning Vale, WA
- Replies: 2
- Views: 167
Re: Planned Fibre Network Maintenance - Canning Vale, WA
Update:
The planned maintenance estimated time of resolution has elapsed
We are still awaiting for the final confirmation from the wholesale provider.
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
The planned maintenance estimated time of resolution has elapsed
We are still awaiting for the final confirmation from the wholesale provider.
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
- Fri Jan 15, 2021 9:54 am
- Forum: Current maintenance & outage updates
- Topic: Urgent Fibre Network Maintenance Outage - Jordan Springs, NSW
- Replies: 1
- Views: 73
Urgent Fibre Network Maintenance Outage - Jordan Springs, NSW
Event Notification Locations Affected: Jordan Springs, NSW Products Impacted: Opticomm Fiber Services Event Start Time: 15/01/2021, 08:05 AEDT Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation Additional Information: Our wholesale supplier advised that there is curren...
- Thu Jan 14, 2021 9:56 am
- Forum: Current maintenance & outage updates
- Topic: Planned Fibre Network Maintenance Outage - Paramatta, NSW
- Replies: 2
- Views: 138
Re: Planned Fibre Network Maintenance Outage - Paramatta, NSW
Update:
The planned maintenance estimated time of resolution has elapsed
We are still awaiting for the final confirmation from the wholesale provider
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
The planned maintenance estimated time of resolution has elapsed
We are still awaiting for the final confirmation from the wholesale provider
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for the inconvenience caused.
- Wed Jan 13, 2021 11:02 am
- Forum: Current maintenance & outage updates
- Topic: Planned Fibre Network Maintenance Outage - Paramatta, NSW
- Replies: 2
- Views: 138
Planned Fibre Network Maintenance Outage - Paramatta, NSW
Event Notification Locations Affected: Paramatta, NSW Products Impacted: Opticomm Fiber Services Event Start Time: 14/01/2021, 00:00 AEDT Estimated Time of Resolution (ETR): 14/01/2021, 06:00 AEDT Root cause: Planned network maintenance Additional Information: Our wholesale supplier wishes to advis...
- Wed Jan 13, 2021 11:00 am
- Forum: Current maintenance & outage updates
- Topic: Planned Fibre Network Maintenance Outage - Surfers Paradise, QLD
- Replies: 1
- Views: 260
Re: Planned Fibre Network Maintenance Outage - Surfers Paradise, QLD
Update:
Our supplier advises that maintenance work has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that maintenance work has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
- Wed Jan 13, 2021 10:59 am
- Forum: Archived threads
- Topic: Planned Fibre Network Maintenance Outage - Truganina VIC
- Replies: 1
- Views: 117
Re: Planned Fibre Network Maintenance Outage - Truganina VIC
Update:
Our supplier advises that the maintenance has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the maintenance has been successfully completed.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
- Tue Jan 12, 2021 9:30 am
- Forum: Current maintenance & outage updates
- Topic: Difficulty in connecting to Battle.net / Activision Servers - NSW
- Replies: 3
- Views: 363
Difficulty in connecting to Battle.net / Activision Servers - NSW
Event Notification Locations Affected: NSW Customers Products Impacted: Fibre/ADSL Services Event Start Time : 09/01/2021 00:00 AEDT Estimated Resolution: No ETR Root cause: Still under investigation. Additional Information: Some customers in the NSW may experience difficulty in connecting to Battl...
- Tue Jan 12, 2021 9:10 am
- Forum: Archived threads
- Topic: Planned Fibre Network Maintenance Outage - Truganina VIC
- Replies: 1
- Views: 117
Planned Fibre Network Maintenance Outage - Truganina VIC
Event Notification Locations Affected: Truganina VIC Products Impacted: Opticomm Fiber Services Event Start Time: 13/01/2021, 00:00 AEDT Estimated Time of Resolution (ETR): 13/01/2021, 06:00 AEDT Root cause: Planned network maintenance Additional Information: Our wholesale supplier wishes to advise...
- Mon Jan 11, 2021 12:02 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Banksia Grove, WA
- Replies: 1
- Views: 83
Unplanned Fibre Network Outage - Banksia Grove, WA
Event Notification Locations Affected: Banksia Grove, WA Products Impacted: LBNCo Fiber Services Event Start Time: 11/01/2021, 11:00 AEDT Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation Additional Information: Our wholesale supplier wishes to advise that there is an...