Search found 140 matches

by judep
Mon Mar 25, 2019 5:46 pm
Forum: Modem issues
Topic: ZTE H268A - WIFI CALLING router setting
Replies: 8
Views: 78

Re: ZTE H268A - WIFI CALLING router setting

Optus required setting: DNS PORT 53 UDP/TCP IKEv2 PORT 500 AND PORT 4500 UDP IPSEC-ESP PORT 50 UDP Optus advised that Exetel might have put the block for Wifi Calling on their system. Therefore, Wifi Calling is not activated. Hi, Your'e PM was received and we have sent you an important email on to ...
by judep
Mon Mar 25, 2019 9:11 am
Forum: Current maintenance & outage updates
Topic: Planned Network Maintenance - Fibre - Jordan Springs, NSW
Replies: 1
Views: 42

Planned Network Maintenance - Fibre - Jordan Springs, NSW

Event Notification Locations Affected: Jordan Springs, NSW Products Impacted : Fibre Event Start Time: 26/03/2019 00:00 AM AEDT Estimated Resolution : 26/03/2019 06:00 AM AEDT Root cause: Urgent maintenance carried out by backhaul providers in Jordan Springs, NSW Additional Information: Most custome...
by judep
Mon Mar 25, 2019 9:02 am
Forum: Current maintenance & outage updates
Topic: Planned Network Maintenance - Fibre - Ropes Crossing, NSW
Replies: 1
Views: 50

Planned Network Maintenance - Fibre - Ropes Crossing, NSW

Event Notification Locations Affected: Ropes Crossing, NSW Products Impacted : Fibre Event Start Time: 26/03/2019 00:00 AM AEDT Estimated Resolution : 26/03/2019 06:00 AM AEDT Root cause: Urgent maintenance carried out by backhaul providers in Ropes Crossing, NSW Additional Information: Most custome...
by judep
Mon Mar 25, 2019 8:52 am
Forum: Modem issues
Topic: ZTE H268A - WIFI CALLING router setting
Replies: 8
Views: 78

Re: ZTE H268A - WIFI CALLING router setting

Hi, I already PM my details. I have tried Wifi Calling at my brothers' house and it works perfectly fine. He's using Netgear Modem connecting to Optus NBN. I can only assume that ZTE modem settings are incorrect and need to be modified to work with Wifi Calling. Hi It appears that we have not recei...
by judep
Sat Mar 23, 2019 5:44 pm
Forum: Modem issues
Topic: Configuration for Huwaei HG630
Replies: 1
Views: 21

Re: Configuration for Huwaei HG630

Hi My NV4F appears to have died so while I'm trying to sort that out, I have a spare modem (HG630) that I am trying to temporarily set up on my Exetel FTTN service. I have been able to establish the DSL connection, but the internet light wont come on. I guess its a configuration issue, so wondering ...
by judep
Sat Mar 23, 2019 5:15 pm
Forum: Modem issues
Topic: ZTE H268A - WIFI CALLING router setting
Replies: 8
Views: 78

Re: ZTE H268A - WIFI CALLING router setting

Hi everyone, I just moved in this area with no phone reception in my apartment. Wifi calling seems to be the only option i have now. I tried to contact Optus multiple times to investigate this area but no success. Exetel NBN sent me ZTE H268A router. However, i cannot get Wifi Calling through this ...
by judep
Sat Mar 23, 2019 4:54 pm
Forum: Web space, mirror & blog services
Topic: Paid Hosting Site Unable to write or transfer data
Replies: 4
Views: 45

Re: Paid Hosting Site Unable to write or transfer data

Hi, Rang helpdesk again as I haven't received any update. Apparently we are over our limit of 100mb (no one was able to email or call us with the detail?). Our actual Website data is at 90mb, and its the Exetel Webstat folder at 80+mb which we have no control over the accumulation or cleanup of (Pe...
by judep
Fri Mar 22, 2019 9:04 am
Forum: Current maintenance & outage updates
Topic: Planned Fibre Network Outage - Cairnlea, VIC
Replies: 0
Views: 90

Planned Fibre Network Outage - Cairnlea, VIC

Event Notification Locations Affected: Havenlea Apartments - 93 Furlong Road Cairnlea, VIC Products Impacted : Fibre Event Start Time: 26/03/2019 08:00 AM AEDT Estimated Resolution : 26/03/2019 06:00 PM AEDT Root cause: This outage is necessary to perform a substantial relocation and upgrade of the ...
by judep
Fri Mar 22, 2019 8:57 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Caboolture South, QLD
Replies: 1
Views: 74

Unplanned Fibre Network Outage - Caboolture South, QLD

Event Notification Locations Affected: Caboolture South, QLD Products Impacted : Fibre Event Start Time: 22/03/2019 07:40 AM AEDT Estimated Resolution : No Estimated Time of Resolution has been provided at this stage Additional Information: Most customers in the above mentioned area may experience n...
by judep
Fri Mar 22, 2019 8:50 am
Forum: Archived threads
Topic: Planned Fibre Network Outage - Zeally Sands, VIC
Replies: 1
Views: 87

Re: Planned Fibre Network Outage - Zeally Sands, VIC

Update:

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by judep
Thu Mar 21, 2019 9:27 am
Forum: Archived threads
Topic: Unplanned Network Outage - Dubbo, NSW and surrounding suburbs
Replies: 4
Views: 415

Re: Unplanned Network Outage - Dubbo, NSW and surrounding suburbs

Update:

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by judep
Thu Mar 21, 2019 9:18 am
Forum: Archived threads
Topic: Planned Fibre Network Outage - Zeally Sands, VIC
Replies: 1
Views: 87

Planned Fibre Network Outage - Zeally Sands, VIC

Event Notification Locations Affected: Lowtide Drive, Cosy Avenue, Wax Avenue in Zeally Sands, VIC Products Impacted : Fibre Event Start Time: 21/03/2019 10:00 AM AEDT Estimated Resolution : 21/03/2019 12:00 PM AEDT Additional Information: Most customers in the above mentioned area may experience no...
by judep
Tue Mar 19, 2019 9:17 am
Forum: Archived threads
Topic: Unplanned Fiber Network Outage - Mays Hill , NSW
Replies: 6
Views: 261

Re: Unplanned Fiber Network Outage - Mays Hill , NSW

Update:

Our supplier advises that the power outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by judep
Tue Mar 19, 2019 9:10 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
Replies: 11
Views: 376

Re: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD

Update:

The Wholesale supplier advises that the outage is still ongoing.

Estimated Time of Restoration: 19/03/2019 Close of Business

Exetel apologizes for the inconvenience caused.
by judep
Mon Mar 18, 2019 10:23 am
Forum: Archived threads
Topic: Possible Fibre Network Outage - Heidelberg Heights and Surrounding Suburbs, VIC
Replies: 5
Views: 342

Re: Possible Fibre Network Outage - Heidelberg Heights and Surrounding Suburbs, VIC

Update:

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.