Search found 64 matches

by KrishanK
Tue Jan 15, 2019 11:52 pm
Forum: NBN and other Fibre Services
Topic: Leave me on ADSL until the new VDSL moderm arrives!
Replies: 3
Views: 81

Re: Leave me on ADSL until the new VDSL moderm arrives!

Customer Number: 114789 I just upgraded from ADSL to NBN in my admin panel. (that oddly didn't let me chose the $10 unlimited calls option as well) An email came though saying... "Please note that your current Exetel ADSL service will be cancelled once your new nbn™ service is active." :shock: What...
by KrishanK
Thu Dec 27, 2018 10:20 pm
Forum: Web space, mirror & blog services
Topic: curl hangs
Replies: 6
Views: 177

Re: curl hangs

Hi, I’m assuming the ip:port has been fixed as I now can access the camera login page and fully control the camera. The camera will be located at a different Exetel customer ip when it’s installed full, but I will make sure it works prior. Dave Hi Dave, Yes the issue should be fixed now as we white...
by KrishanK
Wed Dec 26, 2018 8:52 pm
Forum: Web space, mirror & blog services
Topic: curl hangs
Replies: 6
Views: 177

Re: curl hangs

This is to confirm you that we received your direct message and opened a new ticket from our end, and escalated with the relevant department.

They will get in touch with you to do the needful.

Your new ticket reference no. is: 14013569
by KrishanK
Wed Dec 26, 2018 5:14 pm
Forum: Web space, mirror & blog services
Topic: curl hangs
Replies: 6
Views: 177

Re: curl hangs

Hi, Hoping someone can shed some light on what i need to do... I am setting up a new Website Camera for the local SurfClub (Hikvision), and are pretesting some control buttons on the Exetel hosted website page. I have opened the port (forwarded) and can access the external ip/port fine from outside...
by KrishanK
Mon Dec 24, 2018 11:55 pm
Forum: NBN and other Fibre Services
Topic: Various internet servers unreachable or slow to access
Replies: 3
Views: 196

Re: Various internet servers unreachable or slow to access

Edit: This was solved by power cycling the modem. http://www.liveleak.com/ (doesn't load) https://www.penny-arcade.com/comic (only text loads) http://www.zombieroomie.com/ (loads slowly and then shows a "The server has reset" error.) https://www.pathofexile.com/forum (slow to load) https://us.forum...
by KrishanK
Sun Dec 23, 2018 9:29 pm
Forum: Email issues
Topic: Blackmail scam from India
Replies: 3
Views: 206

Re: Blackmail scam from India

We opened a new ticket with the reference no: 14005654 and raised it with our System Administrators with regards to your query.

You will be notified accordingly once via an email once an update is available.
by KrishanK
Sat Dec 15, 2018 11:41 pm
Forum: Archived threads
Topic: Possible Fibre Network Outage - Mosman, NSW
Replies: 4
Views: 238

Re: Possible Fibre Network Outage - Mosman, NSW

Update:

Outage is still ongoing and the supplier technicians are currently working on it.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel do apologize for any inconvenience caused during this time.
by KrishanK
Sat Dec 15, 2018 11:25 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Replies: 7
Views: 2247

Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW

Update:

Outage is still ongoing and the supplier technicians are currently working on it.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel do apologize for any inconvenience caused during this time.
by KrishanK
Sat Dec 15, 2018 11:07 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Cairns, QLD
Replies: 11
Views: 478

Re: Unplanned Fibre Network Outage - Cairns, QLD

Update:

Outage is still ongoing and the supplier technicians are currently working on it.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel do apologize for any inconvenience caused during this time.
by KrishanK
Sat Dec 15, 2018 11:03 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Homebush West , NSW
Replies: 6
Views: 1081

Re: Unplanned Fibre Network Outage - Homebush West , NSW

Update:

Outage is still ongoing and the supplier technicians are currently working on it.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel do apologize for any inconvenience caused during this time.
by KrishanK
Wed Dec 12, 2018 10:54 pm
Forum: NBN and other Fibre Services
Topic: Multiple NBN dropouts for the last 24hrs
Replies: 4
Views: 288

Re: Multiple NBN dropouts for the last 24hrs

Kindly be advised that with regards to the dropout issue you are experiencing, we created a ticket in our end and sent you an email with the reference no: 13949337 to your nominated email address.

Go through the given instructions in the email and respond to us accordingly.
by KrishanK
Thu Nov 29, 2018 2:22 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Salt Ash, QLD
Replies: 3
Views: 187

Unplanned ADSL Network Outage - Salt Ash, QLD

Event Notification Location Affected: Salt Ash, QLD Event Start Time: 28/11/2018, 12:00 in AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connection issues. Root cause: Still being investigated by the supplier technicians. Estimated Res...
by KrishanK
Thu Nov 29, 2018 5:58 am
Forum: Archived threads
Topic: Emergency Hazard Work - Fibre & ADSL - QLD
Replies: 1
Views: 181

Emergency Hazard Work - Fibre & ADSL - QLD

Event Notification Start Date & Time: 29-11-2018 03:00:00 in QLD Time Finish Date & Time: 29-11-2018 05:00:00 in QLD Time Duration: 2 hours Work Description: Our Network Engineers will be performing a network maintenance during this outage window. Impact: Some Fibre & ADSL services in "Exhibition", ...
by KrishanK
Wed Nov 21, 2018 9:07 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Multiple Suburbs, VIC
Replies: 3
Views: 220

Unplanned ADSL Network Outage - Multiple Suburbs, VIC

Locations Impacted: Multiple Suburbs in VIC Event Start: 21-11-2018, 20:00 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience intermittent connectivity issues. Root cause: Still under Investigation Estimated Resolution: The Wholesale Suppli...
by KrishanK
Tue Nov 20, 2018 6:42 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Replies: 2
Views: 297

Unplanned Fibre Network Outage - Multiple Suburbs, VIC

Locations Impacted: Multiple Suburbs in VIC Event Start: 20-11-2018, 18:00 AEST Products Impacted: Fibre Additional Information: Most customers in the above mentioned area may experience intermittent connectivity issues. Root cause: Still under Investigation Estimated Resolution: Unable to provide a...