Search found 217 matches

by Dhilshan
Wed Jan 16, 2019 9:23 am
Forum: Current maintenance & outage updates
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 17
Views: 540

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update

Outage is still ongoing.

Estimated Resolution : 25/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dhilshan
Tue Jan 15, 2019 9:19 am
Forum: Current maintenance & outage updates
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 17
Views: 540

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update:

Outage is still ongoing.

Estimated Resolution : 26/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dhilshan
Tue Jan 15, 2019 9:18 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Arcadia Group Hidden Valley, VIC
Replies: 4
Views: 140

Re: Unplanned Fibre Network Outage - Arcadia Group Hidden Valley, VIC

Update

The Outage has been restored by the Wholesale Supplier.

Kindly Power cycle your modem/router and check if issues persist.

Exetel apologizes for any inconvenience caused.
by Dhilshan
Tue Jan 15, 2019 9:13 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage -Ripley , QLD
Replies: 3
Views: 135

Re: Unplanned Fibre Network Outage -Ripley , QLD

Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by Dhilshan
Mon Jan 14, 2019 8:59 am
Forum: Current maintenance & outage updates
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 17
Views: 540

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update:

Outage is still ongoing.

Estimated Resolution : 26/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dhilshan
Mon Jan 14, 2019 8:58 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Arcadia Group Hidden Valley, VIC
Replies: 4
Views: 140

Re: Unplanned Fibre Network Outage - Arcadia Group Hidden Valley, VIC

Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by Dhilshan
Sun Jan 13, 2019 11:25 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Arcadia Group Hidden Valley, VIC
Replies: 4
Views: 140

Unplanned Fibre Network Outage - Arcadia Group Hidden Valley, VIC

Event Notification Location Affected: Arcadia Group Hidden Valley, VIC Start time of event: 13. January 2019 05.24 Products Impacted: Fibre Additional Information: Most customers in the above mentioned area may experience connectivity issues. ETR : The supplier is unable to provide us with an ETR at...
by Dhilshan
Sun Jan 13, 2019 8:45 am
Forum: Current maintenance & outage updates
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 17
Views: 540

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update:

Outage is still ongoing.

Estimated Resolution : 26/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dhilshan
Sat Jan 12, 2019 4:53 pm
Forum: NBN and other Fibre Services
Topic: FTTN down in Orange NSW?
Replies: 2
Views: 81

Re: FTTN down in Orange NSW?

Thank you for your confirmation.For any query or consultation, please do not hesitate to contact us in future.
by Dhilshan
Sat Jan 12, 2019 8:42 am
Forum: Current maintenance & outage updates
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 17
Views: 540

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update:

Outage is still ongoing.

Estimated Resolution : 26/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dhilshan
Sun Jan 06, 2019 8:39 am
Forum: Archived threads
Topic: Unplanned ADSL & PSTN Network Outage - Casino, NSW
Replies: 18
Views: 578

Re: Unplanned ADSL & PSTN Network Outage - Casino, NSW

Update

Outage is still ongoing

The Wholesale Supplier is unable to provide an Estimated Time for Resolution at this stage

Exetel apologizes for any inconvenience this may have caused.
by Dhilshan
Sat Jan 05, 2019 8:36 am
Forum: Archived threads
Topic: Unplanned ADSL & PSTN Network Outage - Casino, NSW
Replies: 18
Views: 578

Re: Unplanned ADSL & PSTN Network Outage - Casino, NSW

Update
----------

Outage is still ongoing.

Supplier is not able to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by Dhilshan
Fri Jan 04, 2019 9:27 am
Forum: Archived threads
Topic: Unplanned ADSL & PSTN Network Outage - Casino, NSW
Replies: 18
Views: 578

Re: Unplanned ADSL & PSTN Network Outage - Casino, NSW

Outage is still ongoing.

Supplier is not able to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by Dhilshan
Sat Dec 29, 2018 1:16 pm
Forum: Telephone issues
Topic: No Dial Tone (Again) ADSL Fine.
Replies: 3
Views: 554

Re: No Dial Tone (Again) ADSL Fine.

Please accept our sincere apologies, We would like to help you resolve this matter permanently. Therefore, could you please PM the number in question so we can assist you better.
by Dhilshan
Sat Dec 29, 2018 10:58 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - ESK, QLD
Replies: 18
Views: 569

Re: Unplanned ADSL Network Outage - ESK, QLD

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.