Search found 162 matches
- Sun Dec 01, 2019 4:25 pm
- Forum: Email issues
- Topic: Outlook 2019
- Replies: 52
- Views: 995
Re: Outlook 2019
No that doesn't work either. It gives an encryption method error. It appears as though you are just getting me to try random options. Do you actually know whether exemail is compatible with any Outlook version later than 2010? Exemail SMTP SSL-TLS Encryption Selected 20191130.jpgExemail SMTP Encryp...
- Sun Dec 01, 2019 3:28 pm
- Forum: NBN and other Fibre Services
- Topic: HFC down Northshore East Killara after power restored
- Replies: 5
- Views: 79
Re: HFC down Northshore East Killara after power restored
Hi, I have PMed you the account number and service description id. Thanks Reported issue is escalated with our wholesale supplier. Once we receive an update we will notify you via text message to your nominated mobile number. Sorry for the inconvenience caused and much appreciated with your patienc...
- Sun Dec 01, 2019 10:15 am
- Forum: Modem issues
- Topic: Modem compatibility
- Replies: 6
- Views: 82
Re: Modem compatibility
Based on the service type modem compatibility vary. Kindly provide us your customer ID or the service number to assist you further. Please keep a note we don't recommend any 3rd party modems and we don't provide technical support as well.
- Sun Dec 01, 2019 10:10 am
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Park Orchards, VIC
- Replies: 6
- Views: 85
Re: Unplanned ADSL Network Outage - Park Orchards, VIC
Update:
Outage is ongoing.
Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT
Exetel apologizes for any inconvenience this may have caused
Outage is ongoing.
Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT
Exetel apologizes for any inconvenience this may have caused
- Sun Dec 01, 2019 10:09 am
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Biggera Waters, QLD
- Replies: 7
- Views: 122
Re: Unplanned ADSL Network Outage - Biggera Waters, QLD
Update:
Outage is ongoing.
Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT
Exetel apologizes for any inconvenience this may have caused
Outage is ongoing.
Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT
Exetel apologizes for any inconvenience this may have caused
- Sun Dec 01, 2019 10:00 am
- Forum: Current maintenance & outage updates
- Topic: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS
- Replies: 64
- Views: 1142
Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS
Update: The Wholesale Supplier advises that the Performance Degradation during peak times are still ongoing. Estimated Time of Resolution (ETR) : Estimated Time of Resolution has elapsed. We are still awaiting an update from the wholesale provider. However, interim solutions are being explored to mi...
- Sun Dec 01, 2019 9:59 am
- Forum: Archived threads
- Topic: Unplanned Fibre Speed Degradation - Werribee, VIC
- Replies: 8
- Views: 204
Re: Unplanned Fibre Speed Degradation - Werribee, VIC
Update : The degradation of speeds on the services is still ongoing. The wholesale supplier has informed that a Link upgrade will take place on 3rd December 2019, between 00:00 - 07:00 to resolve the degradation issues impacting this estate. Exetel sincerely apologized for any inconvenience this mig...
- Sun Dec 01, 2019 9:55 am
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Park Orchards, VIC
- Replies: 6
- Views: 85
Re: Unplanned ADSL Network Outage - Park Orchards, VIC
Update:
Outage is ongoing.
Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT
Exetel apologizes for any inconvenience this may have caused
Outage is ongoing.
Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT
Exetel apologizes for any inconvenience this may have caused
- Sat Nov 30, 2019 1:48 pm
- Forum: NBN and other Fibre Services
- Topic: HFC down Northshore East Killara after power restored
- Replies: 5
- Views: 79
Re: HFC down Northshore East Killara after power restored
Kindly PM us your customer ID or the service number to assist you further.
- Tue Nov 19, 2019 9:51 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Stirling, WA
- Replies: 2
- Views: 100
Re: Unplanned Fibre Network Outage - Stirling, WA
Update :
The issue is still being investigated.
Unfortunately, there is no estimated time of resolution at the moment.
Exetel apologizes for any inconvenience this may have caused.
The issue is still being investigated.
Unfortunately, there is no estimated time of resolution at the moment.
Exetel apologizes for any inconvenience this may have caused.
- Tue Nov 19, 2019 9:50 pm
- Forum: Current maintenance & outage updates
- Topic: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS
- Replies: 64
- Views: 1142
Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS
Update:
The Wholesale Supplier advises that the Performance Degradation during peak times are still ongoing.
Estimated Time of Resolution (ETR) : 20/11/2019
However, interim solutions are being explored to minimize the impact.
Exetel apologizes for the inconvenience caused.
The Wholesale Supplier advises that the Performance Degradation during peak times are still ongoing.
Estimated Time of Resolution (ETR) : 20/11/2019
However, interim solutions are being explored to minimize the impact.
Exetel apologizes for the inconvenience caused.
- Tue Nov 19, 2019 9:49 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Lilli Pilli, NSW
- Replies: 9
- Views: 304
Re: Unplanned ADSL Network Outage - Lilli Pilli, NSW
Update :
Our wholesale supplier has confirmed that the Outage is Restored.
Please restart your modem / router and check if any issues persist.
Exetel apologizes for any inconvenience this may have caused
Our wholesale supplier has confirmed that the Outage is Restored.
Please restart your modem / router and check if any issues persist.
Exetel apologizes for any inconvenience this may have caused
- Tue Nov 19, 2019 5:32 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Stirling, WA
- Replies: 2
- Views: 100
Unplanned Fibre Network Outage - Stirling, WA
Event Notification Locations Affected : Stirling, WA Products Impacted : Fibre Supplier : LBNCo Event Start Time : 19/11/2019, 13:00 AEDT Estimated Time of Resolution (ETR): No ETR yet Root cause : Still under investigation Additional Information : Most customers in the above mentioned area may expe...
- Sun Nov 17, 2019 1:13 pm
- Forum: NBN and other Fibre Services
- Topic: Why am I not getting the speeds of nbn100 even though I am paying for it
- Replies: 5
- Views: 137
- Sun Nov 17, 2019 9:57 am
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Lilli Pilli, NSW
- Replies: 9
- Views: 304
Re: Unplanned ADSL Network Outage - Lilli Pilli, NSW
Update:
Outage is ongoing.
Estimated Time of Resolution : 19/11/2019, 23:00 AEST
Exetel apologizes for any inconvenience this may have caused
Outage is ongoing.
Estimated Time of Resolution : 19/11/2019, 23:00 AEST
Exetel apologizes for any inconvenience this may have caused