Search found 468 matches

by kavindip
Wed Aug 19, 2020 9:39 pm
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW
Replies: 25
Views: 1054

Re: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution has extended to 24/08/2020 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Tue Aug 18, 2020 10:19 pm
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW
Replies: 25
Views: 1054

Re: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution has extended to 24/08/2020 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Tue Aug 18, 2020 10:16 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs ACT and NSW
Replies: 1
Views: 384

Re: Unplanned Fibre Network Outage - Multiple Suburbs ACT and NSW

Update

Our wholesale supplier advises the outage has been restored.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Tue Aug 18, 2020 10:10 pm
Forum: Archived threads
Topic: Planned Fibre Network Maintenance Outage - Abeckett Street, VIC
Replies: 1
Views: 196

Re: Planned Fibre Network Maintenance Outage - Abeckett Street, VIC

Update

Our wholesale supplier advises the network maintenance has been successfully completed.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Fri Aug 14, 2020 9:35 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Gladesville and Lewisham Luna, NSW
Replies: 3
Views: 213

Re: Unplanned Fibre Network Outage - Gladesville and Lewisham Luna, NSW

Update

Our wholesale supplier advises the connectivity issues during peak time is still ongoing.

Estimated Time of Resolution (ETR): 15/08/2020 08:00 AEST

Exetel apologizes for the inconvenience caused.
by kavindip
Fri Aug 14, 2020 9:20 pm
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW
Replies: 25
Views: 1054

Re: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution has extended to 17/08/2020 14:30 AEST

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Thu Aug 13, 2020 10:11 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Kallangur, Petrie and Surrounding Suburbs (Kallangur and Petrie CSA), QLD
Replies: 1
Views: 200

Re: Unplanned Fibre Network Outage - Kallangur, Petrie and Surrounding Suburbs (Kallangur and Petrie CSA), QLD

Update

Our wholesale supplier advises the outage has been restored.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Thu Aug 13, 2020 9:50 pm
Forum: Archived threads
Topic: Planned Fibre Network Maintenance Outage - Homebush West, NSW
Replies: 1
Views: 182

Re: Planned Fibre Network Maintenance Outage - Homebush West, NSW

Update

Our wholesale supplier advises the network maintenance has been successfully completed.

Kindly power restart your modem / router and test the service.

Exetel apologizes for the inconvenience caused.
by kavindip
Thu Aug 13, 2020 9:37 pm
Forum: Archived threads
Topic: Planned Fibre Network Maintenance Outage - Truganina, VIC
Replies: 2
Views: 164

Re: Planned Fibre Network Maintenance Outage - Truganina, VIC

Update

Our wholesale supplier advises the network maintenance has been successfully completed.

Kindly power cycle your modem / router and test the service.

Exetel apologizes for the inconvenience caused.
by kavindip
Thu Aug 13, 2020 9:29 pm
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW
Replies: 25
Views: 1054

Re: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution has extended to 14/08/2020 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Wed Aug 12, 2020 9:38 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Pakenham and Warragul, VIC
Replies: 20
Views: 1185

Re: Unplanned Fibre Network Outage - Pakenham and Warragul, VIC

Update

Our wholesale supplier confirms the maintenance has been successfully completed and the outage restored.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for the inconvenience caused.
by kavindip
Wed Aug 12, 2020 9:25 pm
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW
Replies: 25
Views: 1054

Re: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution has extended to: 14/08/2020 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Tue Aug 11, 2020 9:30 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Replies: 1
Views: 285

Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW

Update

Our wholesale supplier advises the outage has been restored.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Tue Aug 11, 2020 9:21 pm
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW
Replies: 25
Views: 1054

Re: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution: 12/08/2020 14:30 AEST

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Tue Aug 11, 2020 9:17 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Pakenham and Warragul, VIC
Replies: 20
Views: 1185

Re: Unplanned Fibre Network Outage - Pakenham and Warragul, VIC

Update Our wholesale supplier has advised that a temporary fix has been made to restore the services. However, they have informed us that there is maintenance scheduled for 12/08/2020 to fully restore the services. Maintenance start time: 12/08/2020 14:00 AEST Maintenance end time: 12/08/2020 15:00...