Search found 483 matches

by kavindip
Tue Jan 19, 2021 10:13 pm
Forum: NBN and other Fibre Services
Topic: Ropes Crossing NSW - Unable to connect to Battle.net / Activision Servers for COD
Replies: 23
Views: 458

Re: Ropes Crossing NSW - Unable to connect to Battle.net / Activision Servers for COD

Again?? How long to you fix this? Apologies for any inconvenience caused. This issue is under further investigation by our Network team. We have sent you an email under the reference Case-725326 in relation to this issue. Kindly refer the email and respond in order to assist you further with this m...
by kavindip
Tue Jan 19, 2021 1:37 pm
Forum: NBN and other Fibre Services
Topic: Ropes Crossing NSW - Unable to connect to Battle.net / Activision Servers for COD
Replies: 23
Views: 458

Re: Ropes Crossing NSW - Unable to connect to Battle.net / Activision Servers for COD

Outafocus wrote:
Tue Jan 19, 2021 12:49 am
We are having the same issues again,

We have diverted to using our Telstra phones as we can connect via them.
We have sent you an email under the reference Case-711944 in relation to this issue.

Kindly refer the email and respond in order to assist you further with this matter.
by kavindip
Mon Jan 18, 2021 9:37 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fiber Network Outage - Multiple Suburbs in NSW
Replies: 1
Views: 229

Re: Unplanned Fiber Network Outage - Multiple Suburbs in NSW

Update

Our wholesale supplier advises the outage has been restored.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Fri Jan 15, 2021 10:05 pm
Forum: Current maintenance & outage updates
Topic: Difficulty in connecting to Battle.net / Activision Servers - NSW
Replies: 3
Views: 345

Re: Difficulty in connecting to Battle.net / Activision Servers - NSW

Update

Our wholesale supplier has successfully resolved the issue with connecting to Battle.net / Activision Servers now.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Fri Jan 15, 2021 10:00 pm
Forum: Current maintenance & outage updates
Topic: Urgent Fibre Network Maintenance Outage - Jordan Springs, NSW
Replies: 1
Views: 65

Re: Urgent Fibre Network Maintenance Outage - Jordan Springs, NSW

Update

Our wholesale supplier advises the network maintenance has been successfully completed.

Kindly power restart your modem/ router and check if any issue persists.

Exetel apologizes for the inconvenience caused.
by kavindip
Fri Jan 15, 2021 9:53 pm
Forum: Current maintenance & outage updates
Topic: Planned Fibre Network Maintenance - Canning Vale, WA
Replies: 2
Views: 157

Re: Planned Fibre Network Maintenance - Canning Vale, WA

Update:

Our wholesale supplier advises the network maintenance has been successfully completed.

Kindly power restart your modem/ router and check if any issue persists.

Exetel apologizes for the inconvenience caused.
by kavindip
Thu Jan 14, 2021 9:51 pm
Forum: Current maintenance & outage updates
Topic: Planned Fibre Network Maintenance Outage - Paramatta, NSW
Replies: 2
Views: 131

Re: Planned Fibre Network Maintenance Outage - Paramatta, NSW

Update:

Our wholesale supplier advises the network maintenance has been successfully completed.

Kindly power restart your modem/ router and check if any issue persists.

Exetel apologizes for the inconvenience caused.
by kavindip
Wed Jan 13, 2021 10:21 pm
Forum: Current maintenance & outage updates
Topic: Difficulty in connecting to Battle.net / Activision Servers - NSW
Replies: 3
Views: 345

Re: Difficulty in connecting to Battle.net / Activision Servers - NSW

Update

Most services are able to connect to Battle.net / Activision Servers without any issues now.

However, we are still awaiting confirmation regarding the restoration of the issue.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Wed Jan 13, 2021 10:00 pm
Forum: Virus / spam / spyware issues
Topic: Does Exetel us Cloudflare?
Replies: 10
Views: 174

Re: Does Exetel us Cloudflare?

aussierod wrote:
Wed Jan 13, 2021 5:56 pm
New addition to the other Cloudlfare list started today ... 172.68.86.119
We will get back to you as soon as we receive any information in relation to this matter.
by kavindip
Wed Jan 13, 2021 9:58 pm
Forum: NBN and other Fibre Services
Topic: Outage 13/1/21 - Cessnock area
Replies: 3
Views: 79

Re: Outage 13/1/21 - Cessnock area

IanS wrote:
Wed Jan 13, 2021 1:24 am
Service has just been restored
Thank you for the confirmation of the service and apologies for any inconvenience caused.

If you happen to experience any further issues with the service, please let us know.
by kavindip
Wed Jan 13, 2021 2:56 pm
Forum: NBN and other Fibre Services
Topic: Ropes Crossing NSW - Unable to connect to Battle.net / Activision Servers for COD
Replies: 23
Views: 458

Re: Ropes Crossing NSW - Unable to connect to Battle.net / Activision Servers for COD

GDzilla wrote:
Wed Jan 13, 2021 1:38 pm
Looks to be fixed now.
Able to confirm Exetel?
Thank you for informing that the issue is fixed now. Changes were being done in order to rectify the issue. However, we will confirm the restoration on the following forum post.

viewtopic.php?f=296&t=46177&p=332292#p332292
by kavindip
Wed Jan 13, 2021 2:51 pm
Forum: NBN and other Fibre Services
Topic: Ropes Crossing NSW - Unable to connect to Battle.net / Activision Servers for COD
Replies: 23
Views: 458

Re: Ropes Crossing NSW - Unable to connect to Battle.net / Activision Servers for COD

It's not just Battle.net. Having the same issue with Dissidia Final Fantasy Opera Omnia and the website MEGA. With the website MEGA i can see that it stays at like 10kb and less. I live at Jordan springs. Kindly check the service now and confirm. However, if any issue persists, please respond to th...
by kavindip
Tue Jan 12, 2021 10:21 pm
Forum: NBN and other Fibre Services
Topic: NBN HFC Outage - QLD 4122
Replies: 4
Views: 82

Re: NBN HFC Outage - QLD 4122

enjoychewy wrote:
Tue Jan 12, 2021 2:16 pm
The outage appears to have resolved (1pm AEST). NBN's website had this area's status as being affected by an unplanned outage.
Thank you for the confirmation and we apologize for any inconvenience caused.
by kavindip
Tue Jan 12, 2021 10:20 pm
Forum: NBN and other Fibre Services
Topic: Ropes Crossing NSW - Unable to connect to Battle.net / Activision Servers for COD
Replies: 23
Views: 458

Re: Ropes Crossing NSW - Unable to connect to Battle.net / Activision Servers for COD

How long till this is resolved? Frustrating that I have not able to access COD and other Activision services for 3 days now. We apologize for the inconvenience this may have caused. Please refer the below forum post to check for updates regarding this matter. https://forum.exetel.com.au/viewtopic.p...
by kavindip
Tue Jan 12, 2021 10:18 pm
Forum: Current maintenance & outage updates
Topic: Difficulty in connecting to Battle.net / Activision Servers - NSW
Replies: 3
Views: 345

Re: Difficulty in connecting to Battle.net / Activision Servers - NSW

Update

Issues with connecting to Battle.net / Activision Servers are ongoing and being actively investigated by Exetel Core Networks Team.

We are unable to provide an Estimated Time of Resolution (ETR) at this stage.

Exetel apologizes for any inconvenience this may have caused.