Search found 20 matches

by kavindip
Wed Feb 13, 2019 11:15 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Maitland, NSW
Replies: 5
Views: 742

Re: Unplanned Fibre Network Outage - Maitland, NSW

Update:

Outage is still ongoing.

Root cause : Network card has to be replaced.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by kavindip
Wed Feb 13, 2019 11:09 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Lower Portland, NSW
Replies: 21
Views: 583

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Update

The outage is still ongoing.

The Wholesale Supplier is not able to provide an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Mon Feb 11, 2019 11:07 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Lower Portland, NSW
Replies: 21
Views: 583

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Update

The Wholesale Supplier advises the outage is still ongoing.

Supplier is not able to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by kavindip
Mon Feb 11, 2019 11:01 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks, WA
Replies: 1
Views: 88

Re: Unplanned Fibre Network Outage - Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks, WA

Update

The outage has been successfully Restored.

Exetel apologizes for any inconvenience caused.

Kindly power cycle your modem/ router and test the service if issues still persist.
by kavindip
Mon Feb 11, 2019 10:56 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Townsville, QLD
Replies: 10
Views: 204

Re: Unplanned Fibre Network Outage - Townsville, QLD

The outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Fri Feb 08, 2019 11:02 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Townsville, QLD
Replies: 10
Views: 204

Re: Unplanned Fibre Network Outage - Townsville, QLD

Update

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by kavindip
Fri Feb 08, 2019 10:54 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Lower Portland, NSW
Replies: 21
Views: 583

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Update

The Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 10/02/2018 before Close of Business

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Thu Feb 07, 2019 11:24 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Lower Portland, NSW
Replies: 21
Views: 583

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Update

The Wholesale Supplier advises the outage is still ongoing.

Supplier is unable to confirm an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Thu Feb 07, 2019 11:09 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Townsville, QLD
Replies: 10
Views: 204

Re: Unplanned Fibre Network Outage - Townsville, QLD

Update

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by kavindip
Mon Feb 04, 2019 10:20 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Point Cook, VIC
Replies: 14
Views: 418

Re: Unplanned ADSL Network Outage - Point Cook, VIC

Update

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by kavindip
Mon Feb 04, 2019 10:20 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Greenwell Point, NSW
Replies: 10
Views: 250

Re: Unplanned ADSL Network Outage - Greenwell Point, NSW

Update

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by kavindip
Mon Feb 04, 2019 10:20 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Lower Portland, NSW
Replies: 21
Views: 583

Re: Unplanned ADSL Network Outage - Lower Portland, NSW

Update

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by kavindip
Mon Feb 04, 2019 10:12 pm
Forum: Archived threads
Topic: Planned Network Maintenance - Fibre - NSW
Replies: 7
Views: 375

Re: Planned Network Maintenance - Fibre - NSW

Update

Outage is still ongoing.

Estimated Time of Resolution : 07/02/2019 20:00 AEST

Exetel do apologize for any inconvenience this may have caused.
by kavindip
Mon Jan 07, 2019 10:35 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN Network Outage - Casino, NSW
Replies: 18
Views: 702

Re: Unplanned ADSL & PSTN Network Outage - Casino, NSW

Update

Outage is still ongoing.

Estimated Resolution : 14/01/2019 COB

Exetel do apologize for any inconvenience this may have caused.
by kavindip
Mon Jan 07, 2019 10:32 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Eynesbury, VIC
Replies: 4
Views: 231

Re: Unplanned Fibre Network Outage - Eynesbury, VIC

Update

Outage is still ongoing.

Supplier is not able to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.