Search found 572 matches

by kavindip
Fri Apr 16, 2021 8:55 am
Forum: Current maintenance & outage updates
Topic: Planned Fibre Network Maintenance - Redcliffe, QLD
Replies: 1
Views: 19

Re: Planned Fibre Network Maintenance - Redcliffe, QLD

Update

Our wholesale supplier advises the network maintenance has been completed.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Mon Apr 12, 2021 10:05 pm
Forum: Current maintenance & outage updates
Topic: Emergency Network Maintenance - Multiple Suburbs, VIC
Replies: 1
Views: 187

Re: Emergency Network Maintenance - Multiple Suburbs, VIC

Update

The emergency network maintenance has been completed.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Mon Apr 12, 2021 10:02 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Multiple Suburbs, SA
Replies: 1
Views: 18

Re: Unplanned ADSL Network Outage - Multiple Suburbs, SA

Update

Our wholesale supplier advises the network outage has been restored.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Mon Apr 12, 2021 9:59 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Multiple Suburbs, WA
Replies: 2
Views: 60

Re: Unplanned ADSL Network Outage - Multiple Suburbs, WA

Update

Our wholesale supplier advises the network outage is ongoing.

The supplier is unable to provide an Estimated Time of Resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Mon Apr 12, 2021 9:54 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Highland Views, NSW
Replies: 4
Views: 136

Re: Unplanned Fibre Network Outage - Highland Views, NSW

Update

Our wholesale supplier advises the network outage has been restored.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Mon Apr 12, 2021 1:59 pm
Forum: Current maintenance & outage updates
Topic: Emergency Network Maintenance - Multiple Suburbs, VIC
Replies: 1
Views: 187

Emergency Network Maintenance - Multiple Suburbs, VIC

Event Notification Locations Affected: Multiple Suburbs, VIC Products Impacted: ADSL and Fibre Services Event Start Time: 12/04/2021, 13:00 AEST Estimated Time of Resolution (ETR): 12/04/2021, 15:00 AEST Root cause: Emergency network maintenance due to a device failure Additional Information: Servi...
by kavindip
Fri Apr 09, 2021 9:26 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Highland Views, NSW
Replies: 4
Views: 136

Unplanned Fibre Network Outage - Highland Views, NSW

Event Notification Locations Affected: Highland Views, NSW Products Impacted: Opticomm Fibre Services. Event Start Time: 09/04/2021, 14:17 AEDT Estimated Time of Resolution (ETR): No ETR Root cause: Still under Investigation. Additional Information: Our wholesale supplier advises there is currently...
by kavindip
Wed Apr 07, 2021 9:23 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Degradation - Waratah, VIC
Replies: 3
Views: 115

Re: Unplanned Fibre Network Degradation - Waratah, VIC

Update

Our wholesale supplier advises that the network outage has been successfully restored.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Wed Apr 07, 2021 9:19 pm
Forum: Archived threads
Topic: Planned Fibre Network Maintenance - Gawler, SA
Replies: 2
Views: 107

Re: Planned Fibre Network Maintenance - Gawler, SA

Update

Our wholesale supplier advises that the network maintenance has been successfully completed.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Wed Apr 07, 2021 9:18 pm
Forum: Archived threads
Topic: Planned Fibre Network Maintenance - Bethania, QLD
Replies: 1
Views: 45

Re: Planned Fibre Network Maintenance - Bethania, QLD

Update

Our wholesale supplier advises that the network maintenance has been successfully completed.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Tue Apr 06, 2021 9:26 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Degradation - Waratah, VIC
Replies: 3
Views: 115

Re: Unplanned Fibre Network Degradation - Waratah, VIC

Update

Our wholesale supplier advises that the network degradation is ongoing.

The supplier is unable to provide an Estimated Time of Resolution (ETR) at this stage.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Tue Apr 06, 2021 9:01 pm
Forum: Archived threads
Topic: Planned Fibre Network Emergency Maintenance - East Village (Zetland), NSW
Replies: 2
Views: 100

Re: Planned Fibre Network Emergency Maintenance - East Village (Zetland), NSW

Update

Our wholesale supplier advises that the network maintenance has been successfully completed.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Tue Apr 06, 2021 7:55 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Degradation - Waratah, VIC
Replies: 3
Views: 115

Unplanned Fibre Network Degradation - Waratah, VIC

Event Notification Locations Affected: Waratah, Donnybrae, Kinbrook and Platform - VIC Products Impacted: Opticomm Fibre Services Event Start Time: 05/04/2021, 09:00 AEDT Estimated Time of Resolution (ETR): No ETR Root cause: Still under Investigation. Additional Information: Our wholesale supplier...
by kavindip
Mon Apr 05, 2021 9:36 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Notting Hill, VIC
Replies: 1
Views: 81

Re: Unplanned Fibre Network Outage - Notting Hill, VIC

Update

Our wholesale supplier advises that the outage has been restored.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by kavindip
Mon Apr 05, 2021 9:16 pm
Forum: Archived threads
Topic: Planned Fibre Network Maintenance - Madora Bay, WA
Replies: 1
Views: 48

Re: Planned Fibre Network Maintenance - Madora Bay, WA

Update

Our wholesale supplier advises that the network maintenance has been successfully completed.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.