Update:
The Wholesale supplier advises that the outage is still ongoing.
Estimated time of resolution: 13-05-2019 19:00 AEST.
Exetel apologizes for the inconvenience caused.
Search found 82 matches
- Sun May 12, 2019 10:32 pm
- Forum: Archived threads
- Topic: Unplanned PSTN Outage - Maroubra, NSW
- Replies: 12
- Views: 577
- Sun May 12, 2019 10:27 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Blacktown, NSW
- Replies: 6
- Views: 298
Re: Unplanned Fibre Network Outage - Blacktown, NSW
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
- Sun Apr 07, 2019 10:12 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
- Replies: 23
- Views: 21866
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Update:
Repairs are still underway as per the previous updates.
However most of the service are coming online at the moment.
Our wholesale supplier estimates the restoration of all services can be completed by 10/04/2019.
Exetel do apologize for any inconvenience this may have caused.
Repairs are still underway as per the previous updates.
However most of the service are coming online at the moment.
Our wholesale supplier estimates the restoration of all services can be completed by 10/04/2019.
Exetel do apologize for any inconvenience this may have caused.
- Wed Mar 20, 2019 10:52 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
- Replies: 11
- Views: 512
Re: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
Update:
The outage has been successfully Restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
The outage has been successfully Restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
- Wed Mar 20, 2019 10:48 pm
- Forum: Archived threads
- Topic: Unplanned Network Outage - Dubbo, NSW and surrounding suburbs
- Replies: 4
- Views: 481
Re: Unplanned Network Outage - Dubbo, NSW and surrounding suburbs
Update:
Outage is still ongoing.
Root Cause: Cable Cut
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
Root Cause: Cable Cut
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
- Tue Mar 19, 2019 10:48 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
- Replies: 11
- Views: 512
Re: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
Update:
Our wholesale supplier is unable to provide us with a confirmation on the restoration yet.
Exetel apologizes for the inconvenience caused.
Our wholesale supplier is unable to provide us with a confirmation on the restoration yet.
Exetel apologizes for the inconvenience caused.
- Mon Mar 18, 2019 11:05 pm
- Forum: Archived threads
- Topic: Unplanned Fiber Network Outage - Seaside Fern Bay, NSW
- Replies: 8
- Views: 353
Re: Unplanned Fiber Network Outage - Seaside Fern Bay, NSW
Update
The outage has been successfully Restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
The outage has been successfully Restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
- Mon Mar 18, 2019 11:01 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
- Replies: 11
- Views: 512
Re: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
Update:
Outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
- Mon Mar 18, 2019 10:58 pm
- Forum: Archived threads
- Topic: Unplanned Fiber Network Outage - Mays Hill , NSW
- Replies: 6
- Views: 347
Re: Unplanned Fiber Network Outage - Mays Hill , NSW
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
- Sun Mar 17, 2019 11:02 pm
- Forum: Archived threads
- Topic: Unplanned Fiber Network Outage - Seaside Fern Bay, NSW
- Replies: 8
- Views: 353
Re: Unplanned Fiber Network Outage - Seaside Fern Bay, NSW
Update:
Outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
- Sun Mar 17, 2019 10:58 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
- Replies: 11
- Views: 512
Re: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
Update:
Outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
- Sun Mar 17, 2019 10:51 pm
- Forum: Archived threads
- Topic: Unplanned Fiber Network Outage - Mays Hill , NSW
- Replies: 6
- Views: 347
Re: Unplanned Fiber Network Outage - Mays Hill , NSW
Update:
Outage is still ongoing.
Estimated time of resolution: Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Estimated time of resolution: Our wholesale supplier is unable to provide us with an Estimated time of resolution
Exetel apologizes for any inconvenience this may have caused.
- Sun Mar 17, 2019 10:49 pm
- Forum: Archived threads
- Topic: Possible Fibre Network Outage - Heidelberg Heights and Surrounding Suburbs, VIC
- Replies: 5
- Views: 424
Re: Possible Fibre Network Outage - Heidelberg Heights and Surrounding Suburbs, VIC
Update:
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
- Sun Mar 17, 2019 10:46 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Berkeley Vale, Albury, Mosman, Richmond, Wollongong - NSW and Surrounding Suburbs
- Replies: 4
- Views: 1587
Re: Unplanned Fibre Network Outage - Berkeley Vale, Albury, Mosman, Richmond, Wollongong - NSW and Surrounding Suburbs
Update:
Outage is still ongoing.
Root cause : Still being investigated
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
Root cause : Still being investigated
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
- Sun Mar 17, 2019 8:08 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Berkeley Vale, Albury, Mosman, Richmond, Wollongong - NSW and Surrounding Suburbs
- Replies: 4
- Views: 1587
Re: Unplanned Fibre Network Outage - Berkeley Vale, Albury, Mosman, Richmond, Wollongong - NSW and Surrounding Suburbs
Update:
Outage is still ongoing.
Root cause : Still being investigated.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.
Outage is still ongoing.
Root cause : Still being investigated.
The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.
Exetel do apologize for any inconvenience this may have caused.