Search found 79 matches

by himarshaj
Wed Mar 20, 2019 10:52 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
Replies: 11
Views: 367

Re: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD

Update:

The outage has been successfully Restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by himarshaj
Wed Mar 20, 2019 10:48 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Network Outage - Dubbo, NSW and surrounding suburbs
Replies: 4
Views: 406

Re: Unplanned Network Outage - Dubbo, NSW and surrounding suburbs

Update:

Outage is still ongoing.

Root Cause: Cable Cut

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by himarshaj
Tue Mar 19, 2019 10:48 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
Replies: 11
Views: 367

Re: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD

Update:

Our wholesale supplier is unable to provide us with a confirmation on the restoration yet.

Exetel apologizes for the inconvenience caused.
by himarshaj
Mon Mar 18, 2019 11:05 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fiber Network Outage - Seaside Fern Bay, NSW
Replies: 8
Views: 249

Re: Unplanned Fiber Network Outage - Seaside Fern Bay, NSW

Update

The outage has been successfully Restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by himarshaj
Mon Mar 18, 2019 11:01 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
Replies: 11
Views: 367

Re: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by himarshaj
Mon Mar 18, 2019 10:58 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fiber Network Outage - Mays Hill , NSW
Replies: 6
Views: 256

Re: Unplanned Fiber Network Outage - Mays Hill , NSW

Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by himarshaj
Sun Mar 17, 2019 11:02 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fiber Network Outage - Seaside Fern Bay, NSW
Replies: 8
Views: 249

Re: Unplanned Fiber Network Outage - Seaside Fern Bay, NSW

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by himarshaj
Sun Mar 17, 2019 10:58 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD
Replies: 11
Views: 367

Re: Unplanned ADSL Network Outage - Eatons Hill and Surrounding Suburbs, QLD

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by himarshaj
Sun Mar 17, 2019 10:51 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fiber Network Outage - Mays Hill , NSW
Replies: 6
Views: 256

Re: Unplanned Fiber Network Outage - Mays Hill , NSW

Update:

Outage is still ongoing.

Estimated time of resolution: Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by himarshaj
Sun Mar 17, 2019 10:49 pm
Forum: Current maintenance & outage updates
Topic: Possible Fibre Network Outage - Heidelberg Heights and Surrounding Suburbs, VIC
Replies: 5
Views: 336

Re: Possible Fibre Network Outage - Heidelberg Heights and Surrounding Suburbs, VIC

Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by himarshaj
Sun Mar 17, 2019 10:46 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Berkeley Vale, Albury, Mosman, Richmond, Wollongong - NSW and Surrounding Suburbs
Replies: 4
Views: 1445

Re: Unplanned Fibre Network Outage - Berkeley Vale, Albury, Mosman, Richmond, Wollongong - NSW and Surrounding Suburbs

Update:

Outage is still ongoing.

Root cause : Still being investigated

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by himarshaj
Sun Mar 17, 2019 8:08 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Berkeley Vale, Albury, Mosman, Richmond, Wollongong - NSW and Surrounding Suburbs
Replies: 4
Views: 1445

Re: Unplanned Fibre Network Outage - Berkeley Vale, Albury, Mosman, Richmond, Wollongong - NSW and Surrounding Suburbs

Update:

Outage is still ongoing.

Root cause : Still being investigated.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by himarshaj
Sun Mar 17, 2019 6:30 pm
Forum: VOIP
Topic: No incoming VoIP connections
Replies: 5
Views: 79

Re: No incoming VoIP connections

Can you send me a PM by including your VOIP number and I will check this for you ?
by himarshaj
Thu Mar 14, 2019 10:55 pm
Forum: Current maintenance & outage updates
Topic: Unplanned Fibre Network Outage - Jordan Springs & Ropes Crossing, NSW
Replies: 3
Views: 160

Re: Unplanned Fibre Network Outage - Jordan Springs & Ropes Crossing, NSW

Update

The outage has been successfully Restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by himarshaj
Thu Mar 14, 2019 10:53 pm
Forum: Current maintenance & outage updates
Topic: Unplanned ADSL Network Outage - Laguna and Surrounding Suburbs, NSW
Replies: 7
Views: 202

Re: Unplanned ADSL Network Outage - Laguna and Surrounding Suburbs, NSW

Update

The outage has been successfully Restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.