Search found 3 matches

by Lowga
Tue Apr 30, 2019 9:16 pm
Forum: NBN and other Fibre Services
Topic: NBN Connected but awaiting VOIP porting
Replies: 3
Views: 257

Re: NBN Connected but awaiting VOIP porting

Hi,

Thank you for your response. My VOIP number has now been ported and is working. I will now wait to see if I get a refund from billing for ADSL & landline services I haven't used.
It's just a pity that this has taken so long to resolve.

Thanks again for sorting this issue out.

Regards,
Graham.
by Lowga
Mon Apr 29, 2019 7:29 pm
Forum: NBN and other Fibre Services
Topic: NBN Connected but awaiting VOIP porting
Replies: 3
Views: 257

NBN Connected but awaiting VOIP porting

Hi There, I am currently being charged for both ADSL & NBN accounts. My NBN has been active since late March 2019 but I have been waiting for almost 5 weeks to have my phone ported to my NBN account. Landline phone is currently provided by Exetel. I have been promised on 2 occasions that this would ...
by Lowga
Mon Apr 29, 2019 6:22 pm
Forum: NBN and other Fibre Services
Topic: Have NBN but still paying for ADSL
Replies: 17
Views: 837

Re: Have NBN but still paying for ADSL

Hi There, I am also in the same position as Richard where I am being charged for both ADSL & NBN. I have been waiting for almost 5 weeks to have my phone ported to my NBN account. Phone is provided by Exetel. I have been promised on 2 occassions that this would be completed within 24hours. I have em...