Search found 210 matches

by KasunW
Tue Sep 08, 2020 2:58 pm
Forum: Email issues
Topic: Corrupted? email account password
Replies: 3
Views: 117

Re: Corrupted? email account password

I have several email accounts and today I was unable] to log in either by Thunderbird or directly to the email server to only one of those accounts. It is what I call my top account, not the service account, but the one that seems to only get spam, hence it has a spam filter attached. I re establis...
by KasunW
Mon Aug 31, 2020 10:37 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Homebush West, NSW
Replies: 3
Views: 771

Unplanned Fibre Network Outage - Homebush West, NSW

Event Notification Locations Affected: Homebush West, NSW Products Impacted: Fibre Wholesale Supplier: Open Networks Event Start Time : 31/08/2020 10:00AM AEST Estimated Resolution: No ETR Root cause: Still under investigation Additional Information: Most customers in the above mentioned area may ex...
by KasunW
Mon Aug 31, 2020 8:49 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Replies: 1
Views: 1917

Unplanned Fibre Network Outage - Multiple Suburbs, VIC

Locations Affected: Multiple Suburbs, VIC Products Impacted: Fiber Supplier: Optus NBN Event Start Time: 31/08/2020 08:30 AEST Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation Additional Information: Most customers in the above mentioned area may experience no connect...
by KasunW
Fri Aug 21, 2020 9:34 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Redtrain - Cranbourne East, VIC
Replies: 1
Views: 192

Unplanned Fibre Network Outage - Redtrain - Cranbourne East, VIC

Locations Affected: Cranbourne East, VIC Products Impacted: Fiber Supplier: RedTrain Event Start Time: 21/08/2020 09:15 AEST Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation Additional Information: Most customers in the above mentioned area may experience no connectiv...
by KasunW
Thu Aug 13, 2020 11:26 am
Forum: Archived threads
Topic: Planned Fibre Network Maintenance Outage - Homebush West, NSW
Replies: 1
Views: 171

Planned Fibre Network Maintenance Outage - Homebush West, NSW

Locations Affected: Homebush West, NSW Products Impacted: Fiber Supplier: Open networks Event Start Time: 13/08/2020 11:00 AEST Estimated Time of Resolution (ETR): 13/08/2020 12:00 AEST Root cause: Planned network maintenance Additional Information: Our wholesale supplier advises that there will be ...
by KasunW
Wed Aug 12, 2020 3:48 pm
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW
Replies: 25
Views: 944

Re: Unplanned ADSL and PSTN Network Outage - BOWEN MOUNTAIN, NSW

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution has extended to: 14/08/2020 19:00 AEST

Exetel apologizes for any inconvenience this may have caused.
by KasunW
Tue Aug 11, 2020 10:19 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Replies: 1
Views: 274

Unplanned Fibre Network Outage - Multiple Suburbs, NSW

Event Notification Locations Affected: Multiple Suburbs, NSW Products Impacted: Fiber Supplier: LBNCo Event Start Time: 11/08/2020 10:10 AEST Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation Additional Information: Most customers in the above mentioned area may experi...
by KasunW
Fri Aug 07, 2020 9:37 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Melton South and Surrounding Areas, VIC
Replies: 1
Views: 291

Unplanned Fibre Network Outage - Melton South and Surrounding Areas, VIC

Event Notification Locations Affected: Melton South and Surrounding Areas, VIC Products Impacted: Fibre Suppliers: Opticomm Event Start Time: 07/08/2020 09:00 AEST Estimated Time of Resolution (ETR): 07/08/2020 17:00 AEST Root cause: Still under investigation. Additional Information: Most customers ...
by KasunW
Mon Aug 03, 2020 9:13 am
Forum: Archived threads
Topic: Planned Fibre Network Maintenance Outage - Tannum Sands, Queensland
Replies: 1
Views: 134

Re: Planned Fibre Network Maintenance Outage - Tannum Sands, Queensland

Update

The planned network maintenance time frame has elapsed.

Please power restart your modem/router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused
by KasunW
Mon Aug 03, 2020 9:02 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Pakenham and Warragul, VIC
Replies: 20
Views: 1128

Re: Unplanned Fibre Network Outage - Pakenham and Warragul, VIC

Update Please be advised that our wholesale supplier has advised that a temporary fix had been made to restore the services. However, they have informed us that there will be maintenance this week to fully restore the services. We will further update when new updates available in this regard. Exetel...
by KasunW
Wed Jul 29, 2020 8:50 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage (Performance Issues) - Multiple Suburbs, NSW
Replies: 9
Views: 2154

Unplanned Fibre Network Outage (Performance Issues) - Multiple Suburbs, NSW

Update

The outage is ongoing.

Estimated Time of Resolution: Our wholesale supplier is unable to provide an Estimated Time of Restoration at this stage.

Exetel apologizes for any inconvenience this may have caused.
by KasunW
Tue Jul 28, 2020 9:30 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - FISHERMANS PARADISE, NSW
Replies: 2
Views: 179

Re: Unplanned ADSL Network Outage - FISHERMANS PARADISE, NSW

Update

Our wholesale supplier advises the outage has been restored.

Kindly power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by KasunW
Tue Jul 28, 2020 9:17 am
Forum: Archived threads
Topic: Planned Fibre Network Maintenance Outage - Multiple Suburbs, VIC
Replies: 1
Views: 255

Re: Planned Fibre Network Maintenance Outage - Multiple Suburbs, VIC

Update

Our wholesale supplier advises the outage has been restored.

Kindly power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by KasunW
Tue Jul 28, 2020 9:04 am
Forum: Archived threads
Topic: Planned Fibre Network Maintenance Outage - Ultimo, NSW
Replies: 1
Views: 158

Re: Planned Fibre Network Maintenance Outage - Ultimo, NSW

Update

Our wholesale supplier advises the outage has been restored.

Kindly power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.
by KasunW
Tue Jul 28, 2020 9:03 am
Forum: Archived threads
Topic: Planned Fibre Network Maintenance Outage - Macarthur Gardens, NSW
Replies: 1
Views: 134

Re: Planned Fibre Network Maintenance Outage - Macarthur Gardens, NSW

Update

Our wholesale supplier advises the outage has been restored.

Kindly power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.