Exetel customer help forum

I'm impressed. I've had Exetel on home and work ADSL for a few years now and have been happy with the service: minimal contact as I think I've only had one issue in all that time. I ordered a HSPA service on a WI E plan on the 9/9. Within a minute of hitting "submit", I had an SMS confirming receipt...

Try disabling the Internet Gateway (right-click, there should a Status menu item, brings up a dialog with a "Disable" button), and see if that makes any difference. Heh, heh....... Window pops up entitled "Error Disconnecting" Text: "It is not possible to disconnect at this time. The connection is ...

If you go to Control Panel, Network Connections, what do you see? There should be a Local Area Connection, which will be the ethernet connection to the router. Are there any others? Hi Klaas Here's my "Network Connections": http://sunshinevet.com.au/images/net_con.jpg As I said, the PC is connected...

Klaas wrote:"Internet Connection" is between you and a machine that is sharing its internet connection

Odd - the setup is PC -> Router -> outside world. No other PC in the building needs to be on.

Interesting. I've never seen any sort of icon like that in Windows XP: If an actual speedtest shows higher throughput (like 9Mbps, etc) then it might just be a case of a Windows driver / systray icon doing it's own (crappy) pseudo-speed test and getting it wrong. Here's where you can turn it off/on...

]I've never heard of an Internet systray icon, only a local network icon which shows the speed of your computer's connection to the modem (i.e. 100Mbps or 1Gbps) Ok. I must have the terminology wrong, sorry. I have two network icons, one says "Local Area Connection: Speed 100MBps Status: Connected....

Dazzled wrote:ADSL1 upstream caps out at 384 kbps.

Fair enough.

I had been hoping for a better download speed than ADSL1, but no matter, at least the bandwidth and price is better on ADSL2.

Today: Test run on 07/09/2010 @ 12:09 PM Your line speed is 3.69 Mbps (3689 kbps). Your download speed is 461 KB/s (0.45 MB/s). Upload Test (1MB): kbps: 893.54 KB/s: 111.69 Mbps: 0.89 EDIT: FWIW, the internet icon in the systray (lower right side of screen continues to show 4.2 Mbps as it always has).

I upgraded from TELN to TE-2D at work on 30/8, Exetel advising me on 31/8 that "speed upgrade has been completed as requested". Over the past couple of days, I've powered off the modem for 10-20 minutes, but still have line speed of 9.06 Mbps (9063 kbps) / download speed 1.11 MB/s (1133 KB/s). Given...

I can't find these links on the main page? Can you give me the link to the page that contains these links? Sorry, should've been more specific...... 1. Go to http://exetel.com.au. 2. Click on "Residential" - top left in the clouds. http://www.exetel.com.au/res_main.php opens. 3. Left side of Page u...

On the main page, the scrolling specials list proclaims "Free Wireless Broadband with every ADSL2 connection". Clicking on "More" takes you to http://www.exetel.com.au/wireless-special-100526.php, which states "No Charge Wireless Broadband Service" Clicking on "Click here to view the plan prices" = ...

When I changed plan to OTAW - I didn't get asked what if any modem I wished to purchase? Will Exetel contact me shortly about that? All OTAW plans as well as any mention of free wireless broadband has vanished from all the pricing pages. I upgraded to ADSL2 on the 30th, selected a plan, added a mod...

Just upgraded from ADSL1 to ADSL2 via Telstra on the TE-2D plan. On the https://www.exetel.com.au/members/change_service_plan.php page, it lists the various ADSL2 plans, then a heading that says "PLUS a Free Wireless Broadband service with the plans above". I applied for the TE-2D plan and selected ...

I have an ADSL1 plan because the line on which the ADSL is applied is under contract (and on a rotary line system) until next July. I'll then switch to ADSL2 with Exetel on the fax line (single line) once it's out of contract.

Ok, I'll wait......