Search found 164 matches

by machine
Thu Sep 01, 2016 9:20 am
Forum: Telephone issues
Topic: ADSL light On Modem But Unable To Authenticate
Replies: 1
Views: 1638

ADSL light On Modem But Unable To Authenticate

Hi, Noticed this Authentication problem at approx. 8.00am 1/09/2016 Have ADSL light on solid on modem but unable to Authenticate. I live in Figtree NSW 2525 connected to Wollongong exchange. Have factory reset modem. Removed filter and connected modem directly to only phone point in house, ADSL ligh...
by machine
Sun Jul 10, 2016 11:05 am
Forum: NBN and other Fibre Services
Topic: Which Exetel Plan For FTTN
Replies: 1
Views: 660

Which Exetel Plan For FTTN

Hi, From which section do I choose a plan from for FTTN? Your web page is not very descriptive regarding FTTN (that's Fibre To The Node, just in case there is any confusion) Exetel Plan Options are..... NBN.....Fast NBN Plans or Fibre.....Fast Fibre Plans or FTTB......Fibre to the basement Thanks
by machine
Thu Jun 23, 2016 4:45 pm
Forum: Telephone issues
Topic: No Dial Tone, No ADSL connection
Replies: 2
Views: 1633

No Dial Tone, No ADSL connection

Hi,

The phone has no dial tone and therefore I have no ADSL connection.

How do I raise a ticket?

Thanks
by machine
Sat Apr 23, 2016 12:34 pm
Forum: Modem issues
Topic: Instructions For Setting Up TP Link VG3631 For NBN FttP
Replies: 17
Views: 7183

Re: Instructions For Setting Up TP Link VG3631 For NBN FttP

Hi,

Was looking in My Exetel for modems, not hardware.

Have decided to get the Netcomm NB16WV modem.

Thanks
by machine
Fri Apr 22, 2016 11:44 pm
Forum: Modem issues
Topic: Instructions For Setting Up TP Link VG3631 For NBN FttP
Replies: 17
Views: 7183

Re: Instructions For Setting Up TP Link VG3631 For NBN FttP

Hi,

I've looked in My Exetel and was unable to locate any list of modems.

Do you have a link to the list of modems that Exetel supply and support?

Thanks
by machine
Fri Apr 22, 2016 6:14 pm
Forum: Modem issues
Topic: Instructions For Setting Up TP Link VG3631 For NBN FttP
Replies: 17
Views: 7183

Re: Instructions For Setting Up TP Link VG3631 For NBN FttP

Thanks for the info.

So what modems that Exetel sell are the ones to buy for FttP ?
by machine
Fri Apr 22, 2016 3:00 pm
Forum: Modem issues
Topic: Instructions For Setting Up TP Link VG3631 For NBN FttP
Replies: 17
Views: 7183

Re: Instructions For Setting Up TP Link VG3631 For NBN FttP

Hi,

Still deciding which modem to buy.

The Netcomm NF4V listed on Exetel, is that modem compatible for the FttP?

Can I plug a standard phone into that modem?

Thanking you again
by machine
Fri Apr 22, 2016 12:32 am
Forum: Modem issues
Topic: Instructions For Setting Up TP Link VG3631 For NBN FttP
Replies: 17
Views: 7183

Re: Instructions For Setting Up TP Link VG3631 For NBN FttP

Thanks again guys, much appreciated
by machine
Thu Apr 21, 2016 3:04 pm
Forum: Modem issues
Topic: Instructions For Setting Up TP Link VG3631 For NBN FttP
Replies: 17
Views: 7183

Re: Instructions For Setting Up TP Link VG3631 For NBN FttP

Hi, Just checking that the TP Link TD - VG3631 modem is one of the modems that Exetel sell. Is the modem VoIP compatible with NBN FttP ? Can I plug a standard telephone into this modem to make phone calls ? Also, can I plug a standard telephone into the NBN modem (in one of the boxes fitted inside t...
by machine
Sat Apr 16, 2016 11:16 pm
Forum: Modem issues
Topic: Instructions For Setting Up TP Link VG3631 For NBN FttP
Replies: 17
Views: 7183

Re: Instructions For Setting Up TP Link VG3631 For NBN FttP

Thanks

That's what I was looking for.
by machine
Sat Apr 16, 2016 9:15 pm
Forum: Modem issues
Topic: Instructions For Setting Up TP Link VG3631 For NBN FttP
Replies: 17
Views: 7183

Instructions For Setting Up TP Link VG3631 For NBN FttP

Are there any instructions on this website to setup the TP Link VG3631 to NBN using FttH?
Thanks
by machine
Sat Apr 16, 2016 5:54 pm
Forum: Modem issues
Topic: cordless VoIP phone with a built-in ATA
Replies: 1
Views: 1741

cordless VoIP phone with a built-in ATA

What brand of cordless VoIP phone with a built-in ATA works with Exetel fibre to the home?
by machine
Wed Sep 02, 2015 8:51 am
Forum: ADSL connections
Topic: NSW Wollongong - PPPoE dropping semi regular this last week
Replies: 108
Views: 17676

Re: NSW Wollongong - PPPoE dropping semi regular this last w

Hi,

Since the unknown problem was resolved, what actually was the cause of the problem?

Thanks
Gary
by machine
Tue Sep 01, 2015 7:46 pm
Forum: ADSL connections
Topic: NSW Wollongong - PPPoE dropping semi regular this last week
Replies: 108
Views: 17676

Re: NSW Wollongong - PPPoE dropping semi regular this last w

Service returned 7.46 pm 1/15/2015