Search found 150 matches

by dragon
Wed Dec 08, 2010 3:58 pm
Forum: Invoicing & billing
Topic: extra admin charge for mobile?
Replies: 4
Views: 998

Re: extra admin charge for mobile?

yes i did. [Exetel Billing #3457679] Mobile Invoice

thankyou . this was all explained promptly
by dragon
Wed Dec 08, 2010 1:56 pm
Forum: Invoicing & billing
Topic: extra admin charge for mobile?
Replies: 4
Views: 998

Re: extra admin charge for mobile?

how long would it usually take for a response? i sent an email close to 1 week ago and haven't received a reply yet.
by dragon
Tue Dec 07, 2010 2:25 am
Forum: Mobile services
Topic: included calls in cap plan - just to be clear
Replies: 4
Views: 1002

Re: included calls in cap plan - just to be clear

any reply? the reason i ask this is because it seems sms' to other phones that use the optus network (other friends that use optus and tpg mobiles) show up as "on net". (only the sms do this though, not the calls.) and looking at the bill the calls/ sms 'on-net' start with 061(eg 061412 345 679) whe...
by dragon
Thu Dec 02, 2010 5:11 pm
Forum: Mobile services
Topic: included calls in cap plan - just to be clear
Replies: 4
Views: 1002

Re: included calls in cap plan - just to be clear

on the invoice are the "on net sms" and "on-net mobile calls" the exetel to exetel amount and "mobile calls" and "sms" from the normal cap value?
so on-net sms and on-net calls we can use up to $148 and
mobile calls and sms we can use up to $165?

if so that's great!
by dragon
Thu Dec 02, 2010 12:08 pm
Forum: Invoicing & billing
Topic: extra admin charge for mobile?
Replies: 4
Views: 998

extra admin charge for mobile?

i just got my invoice for this month and im not sure what the charges are... i have 1 MOBILE Monthly Charges $3.00 $3.00 1 Monthly Charge On Plan CAP19 For December 2010 - $19.00 $19.00 1 ADSL Discount From Mobile Cap Plan CAP19 $-10.00 $-10.00 1 Mobile Cap Plan Voice Charges For November 2010 $0.00...
by dragon
Wed Dec 01, 2010 3:00 pm
Forum: Mobile services
Topic: When will Mobile Meter work?
Replies: 14
Views: 1562

Re: When will Mobile Meter work?

i was hoping for some updates before i email exetel.
and is it possible to have a meter similar to the adsl quota usage one?
so it shows how much of the month we're through and how much of the cap we're used, how much of the free calls(to other exetel) and quota?
by dragon
Thu Nov 11, 2010 11:32 am
Forum: Mobile services
Topic: clarification on cap inclusions.
Replies: 2
Views: 590

Re: clarification on cap inclusions.

i've rang up and sending and receiving mms are both included in the cap.
it costs 50c to send and 70c to receive.
by dragon
Tue Nov 09, 2010 1:46 am
Forum: Mobile services
Topic: clarification on cap inclusions.
Replies: 2
Views: 590

clarification on cap inclusions.

Hi, recently i sent an email to support enquiring how much it costs to send and receive mms and was informed these were not included in the cap. on the website it states Capped Plan Inclusions * Standard calls to domestic landlines and mobiles * Standard Voicemail * Standard SMS to domestic and inte...
by dragon
Fri Nov 05, 2010 1:31 pm
Forum: Mobile services
Topic: New CAP (Optus) data usage page
Replies: 16
Views: 3580

Re: New CAP (Optus) data usage page

i'm having this same problem. so should i just wait 1 week and hope i dont go over my limit? and this is more a question for the programmers. how often will the usage update? i know on the exetel(vodafone) it was about once a day in the afternoon and would it be possible to make an app to check usin...
by dragon
Wed Nov 03, 2010 2:51 pm
Forum: Mobile services
Topic: mms settigns
Replies: 2
Views: 486

Re: mms settigns

thanks. that makes it easier. one other thing. on my phone i just used the 'internet' profile. but on that website there are possible settings for the gprs and wap as well. which one is the correct profile to use the internet for free? the 'internet' already on phone (settings are all set to default...
by dragon
Wed Nov 03, 2010 10:57 am
Forum: Mobile services
Topic: mms settigns
Replies: 2
Views: 486

mms settigns

hi,
i recently changed to the new cap19, and i was wondering what the profile settings were for mms messages.
previously on the exetel(vodafone) i just downloaded them off the vodafone website. but im unsure what to do this time.
any help with the settings would be great.

Thanks
by dragon
Tue Nov 02, 2010 4:34 pm
Forum: Products & services
Topic: New ADSL2 Plan - Free
Replies: 107
Views: 34063

Re: New ADSL2 Plan - Free

any chance of something similar with naked adsl2+ plans?
by dragon
Tue Oct 19, 2010 2:24 pm
Forum: Products & services
Topic: ADSL Plans/$10 - $25 Per Month Discounts
Replies: 161
Views: 46801

Re: ADSL Plans/$10 - $25 Per Month Discounts

hey, just 2 quick questions

do we just order this from user facilities and the discount is automatically applied?
and is there a way to activate so that this month i finish with my current exetel(vodafone) cap and starting from the 1st november is the new(optus) cap?
by dragon
Wed Oct 13, 2010 10:25 pm
Forum: Products & services
Topic: ADSL Plans/$10 - $25 Per Month Discounts
Replies: 161
Views: 46801

Re: ADSL Plans/$10 - $25 Per Month Discounts

But, my understanding of your answer, is that the $60 is for calls & SMS only (you'll need to clarify that though - local, international, voice, video, 13, 1800, voicemail, etc etc). Calls and SMS included value = standard domestic calls to landlines and mobiles. calls to voicemail SMS domestic and...
by dragon
Sun Aug 22, 2010 8:17 pm
Forum: Other
Topic: Peek/Offpeek time issues
Replies: 7
Views: 2004

Re: Peek/Offpeek time issues

im having the same problem.. i just checked. my last 3 days most of my offpeak has been counted as peak. im on an old 12 - 12 offpeak plan.