Search found 150 matches

by dragon
Sun Nov 02, 2008 5:36 pm
Forum: VOIP
Topic: VOIP features usage guide.
Replies: 2
Views: 290

Re: VOIP features usage guide.

yeah i think it'd be nice to have this. for the most commonly used ones. eg wat to dial infront of number to make it a private call etc.
by dragon
Sun Nov 02, 2008 5:27 pm
Forum: VOIP
Topic: voip transfered calls
Replies: 13
Views: 1006

Re: voip transfered calls

i think it may have been my faulty voip modem.. but i dont know if its enough to send back to get fixed.. :S it sometimes doesn't lose quality sometimes it does.. normal pstn calls have so far been working just not the transfering ones. But i tried on xlite as martin suggested and it worked fine the...
by dragon
Sun Oct 26, 2008 11:52 pm
Forum: VOIP
Topic: voip transfered calls
Replies: 13
Views: 1006

Re: voip transfered calls

i've sent an email to exetel and hope this all gets sorted out :)
by dragon
Sun Oct 26, 2008 11:25 am
Forum: VOIP
Topic: voip transfered calls
Replies: 13
Views: 1006

Re: voip transfered calls

i was using a cheap DORO branded one from JB so i thought it was that at first then last week decided to get a decent one. we're currently using Uniden DSS 7955 and still have this problem. we only have 1 base and one handset. Is it possible its not the hardware but my line? im hoping exetel admin m...
by dragon
Sat Oct 25, 2008 8:48 pm
Forum: VOIP
Topic: voip transfered calls
Replies: 13
Views: 1006

Re: voip transfered calls

i just tried with 711 same problem.
i recorded the call if that helps any.

http://home.exetel.com.au/dragon/phone_recording.zip

thanks
by dragon
Fri Oct 24, 2008 10:31 am
Forum: VOIP
Topic: voip transfered calls
Replies: 13
Views: 1006

Re: voip transfered calls

its gets transfered to an actual person and then the quality goes bad and u cant hear.
im currently usng 729.

any exetel reps seem this problem before?

thanks
by dragon
Tue Oct 21, 2008 11:56 am
Forum: VOIP
Topic: voip transfered calls
Replies: 13
Views: 1006

Re: voip transfered calls

its not music.... just normal speech after its been transfered..
eg. my local medical centre and my friend's work.
by dragon
Tue Oct 21, 2008 12:07 am
Forum: VOIP
Topic: voip transfered calls
Replies: 13
Views: 1006

voip transfered calls

i seem to be having problems with transfered calls. eg if i ring up a number that says "press 1 to continue" or "1 to pay your bills" etc. once i press and it transfers the line goes bad... u can only hear parts of what they say.. is this a common problem or just me? i use the phone to pay bills and...
by dragon
Sat Oct 18, 2008 10:48 pm
Forum: Archived threads
Topic: Voip Phones
Replies: 1
Views: 421

Voip Phones

hey i was hoping someone knew there are any limitations with phones that can used with voip. i have a voip modem netgear dg834gv, so i can plug in normal phones. but we've been having troubles with the sound quality getting really bad during calls after a couple minutes so thought it might be the ph...
by dragon
Thu Oct 02, 2008 4:34 pm
Forum: Archived threads
Topic: Increased ADSL2 Plan Allowances
Replies: 57
Views: 3860

Re: Increased ADSL2 Plan Allowances

thanks exetel!! another reason why you;'re the best ;)
by dragon
Tue Aug 19, 2008 12:08 pm
Forum: VOIP
Topic: home number charged as mobile
Replies: 22
Views: 1169

Re: home number charged as mobile

will i need to submit a support ticket aswell?
i assume once it is fixed all the calls from all customers will be rectified.
by dragon
Tue Aug 19, 2008 12:00 pm
Forum: VOIP
Topic: home number charged as mobile
Replies: 22
Views: 1169

home number charged as mobile

hi im on NDSL so i have the voip service included with my plan and i just checked my usage and one of my local calls came up as a mobile call... :S 2008-08-15 19:11:01 0242xxxxxx 6142xxxxxx Australia - Mobile - Telstra 00:02:15 its odd because the 612 didn't appear at the start of the number. does a...
by dragon
Sat Jul 12, 2008 1:12 pm
Forum: VOIP
Topic: Voip Usage
Replies: 3
Views: 424

Voip Usage

Would someone be able to inform me of how long does it take for the VOIP usage to update?
I checked using "VOIP meter" in user facilities but it doesn't say i've made any.. i've made 1 call 2 days ago and one today.. neither have shown up.
by dragon
Thu Jul 10, 2008 11:29 pm
Forum: VOIP
Topic: netgear dg834gv wont register
Replies: 2
Views: 570

Re: netgear dg834gv wont register

i sort of fixed it.. complete manual set up with advanced options got it working.. dont know y it didn't work before.. but now i think it drops out the internet after a couple minutes.. going to try again tomorrow when there is someone to test it on :P (and the internet has become more unstable i th...
by dragon
Thu Jul 10, 2008 7:05 pm
Forum: VOIP
Topic: netgear dg834gv wont register
Replies: 2
Views: 570

netgear dg834gv wont register

im currently using this modem, but i cant seem to register my voip account on it. i've set it up with the correct details but still wont register. i think someone on whirlpool had the same problem but it wasn't solved. when i try to register the status stays at idle. Registration State Idle any idea...