Search found 370 matches

by WilliamC
Mon Dec 31, 2012 5:58 pm
Forum: Archived threads
Topic: Unplanned Outage 31st DEC 2012
Replies: 5
Views: 1764

Re: Unplanned Outage 31st DEC 2012

We have experienced some further issues in ACT, we are working through these issues.

Also we have found some issues in QLD that will require the device to be rebooted causing a 5 minute outage we will need to complete this at 6:30PM Sydney time AEDT.
by WilliamC
Mon Dec 31, 2012 1:16 am
Forum: Archived threads
Topic: Unplanned Outage 31st DEC 2012
Replies: 5
Views: 1764

Re: Unplanned Outage 31st DEC 2012

There is currently no ETR. We are investigating the issue.
by WilliamC
Mon Dec 31, 2012 1:16 am
Forum: Archived threads
Topic: Unplanned Outage 31st DEC 2012
Replies: 5
Views: 1764

Unplanned Outage 31st DEC 2012

Event

We are currently experiencing loss of connectivity on multiple device on the network.

Impact

Intermittent connectivity, service degredation will be experienced on all services on all states.
by WilliamC
Thu Dec 27, 2012 6:41 pm
Forum: Archived threads
Topic: Unplanned Outage TAS 27th DEC 2012
Replies: 2
Views: 666

Unplanned Outage TAS 27th DEC 2012

Event

We are currently experiencing loss of connectivity on all circuits to TAS.

Impact

All services in TAS are currently experiencing an outage. A fault has been logged with our suppliers. There is currently no ETR
by WilliamC
Mon Dec 24, 2012 4:28 am
Forum: Archived threads
Topic: Planned Maintenance 24th Dec 2012 2AM - 5AM AEDT
Replies: 1
Views: 378

Re: Planned Maintenance 24th Dec 2012 2AM - 5AM AEDT

All work has been completed without issue.
by WilliamC
Wed Dec 19, 2012 11:55 am
Forum: Archived threads
Topic: Planned Maintenance 24th Dec 2012 2AM - 5AM AEDT
Replies: 1
Views: 378

Planned Maintenance 24th Dec 2012 2AM - 5AM AEDT

Event

Exetel will be performing routine maintenance to a core device in NSW.

Impact

There may be 5 minutes of outages to all VOIP/FAX/SMS services while the work is performed as device powercyling may be required.

All work is expected to be completed by 4:45AM
by WilliamC
Wed Dec 05, 2012 10:25 am
Forum: Archived threads
Topic: Planned Maintenance 8th Dec 2012 2AM - 5AM AEDT
Replies: 1
Views: 350

Planned Maintenance 8th Dec 2012 2AM - 5AM AEDT

Event

Exetel will be performing routine maintenance to a core device in NSW.

Impact

There may be 5 minutes of outages to all VOIP/FAX/SMS services while the work is performed as device powercyling may be required.

All work is expected to be completed by 4:45AM
by WilliamC
Fri Nov 30, 2012 10:57 pm
Forum: Archived threads
Topic: Planned Maintenance 1st Dec 2012 2AM - 5AM AEDT
Replies: 1
Views: 359

Re: Planned Maintenance 1st Dec 2012 2AM - 5AM AEDT

Work has been postponed to a later date due to unforseen issues.
by WilliamC
Thu Nov 29, 2012 2:51 pm
Forum: Archived threads
Topic: Planned Maintenance 1st Dec 2012 2AM - 5AM AEDT
Replies: 1
Views: 359

Planned Maintenance 1st Dec 2012 2AM - 5AM AEDT

Event

Exetel will be performing routine maintenance to a core device in NSW.

Impact

There may be 5 minutes of outages to all VOIP/FAX/SMS services while the work is performed as device powercyling may be required.

All work is expected to be completed by 4:45AM
by WilliamC
Fri Nov 16, 2012 4:22 pm
Forum: Archived threads
Topic: Emergency Maintenance 17th NOV 2012 12:01AM - 5AM AEDT
Replies: 1
Views: 472

Emergency Maintenance 17th NOV 2012 12:01AM - 5AM AEDT

Event

Our supplier will be performing maintenance to increase bandwidth for ADSL and ADSL2 services in TAS.

Impact

There may be a possible outage of 10 minutes for all ADSL and ADSL2 services in TAS during the work window.

All work is expected to be completed by 4:45AM
by WilliamC
Fri Nov 09, 2012 4:23 am
Forum: Archived threads
Topic: Unplanned Outage NZ 9rd NOV 2012 3:30AM AEDT
Replies: 3
Views: 334

Re: Unplanned Outage NZ 9rd NOV 2012 3:30AM AEDT

Services have been restored.
by WilliamC
Fri Nov 09, 2012 4:06 am
Forum: Archived threads
Topic: Unplanned Outage NZ 9rd NOV 2012 3:30AM AEDT
Replies: 3
Views: 334

Re: Unplanned Outage NZ 9rd NOV 2012 3:30AM AEDT

Our carriers believe the issue is with the SCCN cable landing. However no ETR has been given.
by WilliamC
Fri Nov 09, 2012 3:50 am
Forum: Archived threads
Topic: Unplanned Outage NZ 9rd NOV 2012 3:30AM AEDT
Replies: 3
Views: 334

Re: Unplanned Outage NZ 9rd NOV 2012 3:30AM AEDT

We have performed troubleshooting and believe the issue is with the upstream carrier. A fault has been logged.

No current ETR is available.
by WilliamC
Fri Nov 09, 2012 3:49 am
Forum: Archived threads
Topic: Unplanned Outage NZ 9rd NOV 2012 3:30AM AEDT
Replies: 3
Views: 334

Unplanned Outage NZ 9rd NOV 2012 3:30AM AEDT

Event

We have lost connectivity to all services in New Zealand.

Impact

Loss off services to all circuits in New Zealand
by WilliamC
Thu Nov 08, 2012 2:51 pm
Forum: Archived threads
Topic: Planned Network Maintenance 15th NOV 2012 2AM - 6AM AEDT
Replies: 1
Views: 449

Planned Network Maintenance 15th NOV 2012 2AM - 6AM AEDT

Event

Exetel will be conducting upgrades to switching capacity on core devices.

Impact

There may be ~10 minutes of degraded performance experience for NZ and NSW services as circuits are migrated.
All work is expected to be completed by 5:45AM