Search found 370 matches

by WilliamC
Wed Nov 07, 2012 4:58 am
Forum: Archived threads
Topic: Planned Network Maintenance 7th NOV 2012 3AM - 5AM AEDT
Replies: 1
Views: 405

Re: Planned Network Maintenance 7th NOV 2012 3AM - 5AM AEDT

All work has been completed without issues.
by WilliamC
Sat Nov 03, 2012 3:01 am
Forum: Archived threads
Topic: Unplanned Outage NZ 3rd NOV 2012 2:40AM AEDT
Replies: 2
Views: 384

Re: Unplanned Outage NZ 3rd NOV 2012 2:40AM AEDT

A carrier switch experienced issues. Services are restored however may experience more issues as they work on the equipment. All work is expected to be completed by 4AM AEDT.

It is reported that there may be work done 4th NOV 2012 00:01 - 06:00 AM NZDT as they are working on the switches.
by WilliamC
Sat Nov 03, 2012 2:54 am
Forum: Archived threads
Topic: Unplanned Outage NZ 3rd NOV 2012 2:40AM AEDT
Replies: 2
Views: 384

Re: Unplanned Outage NZ 3rd NOV 2012 2:40AM AEDT

Currently there is no ETR. We are investigating the issue.
by WilliamC
Sat Nov 03, 2012 2:52 am
Forum: Archived threads
Topic: Unplanned Outage NZ 3rd NOV 2012 2:40AM AEDT
Replies: 2
Views: 384

Unplanned Outage NZ 3rd NOV 2012 2:40AM AEDT

Event

We are experiencing a service break on the Exetel link to New Zealand.

Impact

Outages to all services in New Zealand.
by WilliamC
Fri Nov 02, 2012 10:40 am
Forum: Archived threads
Topic: Browsing Issue - TAS
Replies: 13
Views: 6459

Re: Browsing Issue - TAS

Update

We have just been updated - The fix did not work, our suppliers had to roll back changes and replan. We have not been updated update yet for the ETR or their next attempt to fix this issue.
by WilliamC
Thu Nov 01, 2012 9:54 am
Forum: Archived threads
Topic: Browsing Issue - TAS
Replies: 13
Views: 6459

Re: Browsing Issue - TAS

We are still awaiting action from our suppliers, currently there is no update on their plan for restoration as they are still investigating where the source of the issue is.
by WilliamC
Thu Nov 01, 2012 12:01 am
Forum: Archived threads
Topic: Browsing Issue - TAS
Replies: 13
Views: 6459

Re: Browsing Issue - TAS

Issue is with the IP NOC team, we are still awaiting an update for the MTU issue.
by WilliamC
Wed Oct 31, 2012 11:44 pm
Forum: ADSL connections
Topic: Changing DSL supplier in Tasmania...
Replies: 130
Views: 12412

Re: Changing DSL supplier in Tasmania...

Devonport user here....been 5 days now that I've been having connection speeds worse than my dial-up from 1990's :cry: :x Hi Crazyhawk, Also I believe you are suffering from the same issues. Can you please try lowering the MTU on the WAN port of your modem to 1400 this will give you some relief. Re...
by WilliamC
Wed Oct 31, 2012 11:17 pm
Forum: ADSL connections
Topic: Changing DSL supplier in Tasmania...
Replies: 130
Views: 12412

Re: Changing DSL supplier in Tasmania...

It's not only not fixed, it's actually getting worse, have started downloading a 33mb file using Flashget, it's still got 6 hours and 20mins to go! on an ADSL2 connection! Dear Tazz, We have identified issues with the suppliers again and are troubleshooting with them, however for immediate relief c...
by WilliamC
Wed Oct 31, 2012 11:06 pm
Forum: Archived threads
Topic: Browsing Issue - TAS
Replies: 13
Views: 6459

Re: Browsing Issue - TAS

We have currently identified a new issue and are working towards a resolution for it with our suppliers. However currently for those that can easily do it or with some assistance for the manual, please set the MTU to 1400 on your modem WAN link. This will assist with browsing issues. This is not a p...
by WilliamC
Wed Oct 31, 2012 3:50 pm
Forum: Archived threads
Topic: Planned Network Maintenance 7th NOV 2012 3AM - 5AM AEDT
Replies: 1
Views: 405

Planned Network Maintenance 7th NOV 2012 3AM - 5AM AEDT

Event

Exetel will perform software change to a core device in VIC. This will result in the device being reloaded.

Impact

There may be 5 - 10 minutes of degraded performance to all services in VIC and TAS while the work is performed.

All work is expected to be completed by 4:45AM.
by WilliamC
Fri Oct 26, 2012 6:12 pm
Forum: Archived threads
Topic: Browsing Issue - TAS
Replies: 13
Views: 6459

Re: Browsing Issue - TAS

Our suppliers have found the issue to be with a inter carrier link and are currently in the process of upgrading it.

There is still no ETR.
by WilliamC
Fri Oct 26, 2012 5:33 pm
Forum: Archived threads
Topic: Browsing Issue - TAS
Replies: 13
Views: 6459

Re: Browsing Issue - TAS

Our supplies have isolated the issue within their network and are currently in the in the process of finding a solution.

We are awaiting further update and have been given no ETR on this issue.
by WilliamC
Thu Oct 25, 2012 12:34 pm
Forum: Archived threads
Topic: Emergency Hazard Maintenance 26th Oct 2012 2AM - 6AM AEDT
Replies: 0
Views: 743

Emergency Hazard Maintenance 26th Oct 2012 2AM - 6AM AEDT

Event

Exetel will need to conduct hazard work to troubleshoot an internal issue causing sub optimal routing updates within the core NSW / QLD / VIC

Impact

During the work window no circuits are planned to be impacted.

All work is expected to be completed by 5:45AM.
by WilliamC
Wed Oct 17, 2012 2:45 pm
Forum: Archived threads
Topic: Planned Network Maintenance 24th OCT 2012 2AM - 6AM AEDT
Replies: 0
Views: 647

Planned Network Maintenance 24th OCT 2012 2AM - 6AM AEDT

Event

Exetel will be performing work on internal switches to increase capacity.

Impact

During the work window there may be intermittent services ~5 minutes national wide as internal circuits are migrated.

All work is expect to be completed by 5:45AM