Search found 370 matches

by WilliamC
Mon Oct 08, 2012 4:20 pm
Forum: Archived threads
Topic: Planned Network Maintenance 16 Oct 2012 1AM - 6AM AEST
Replies: 1
Views: 378

Planned Network Maintenance 16 Oct 2012 1AM - 6AM AEST

Event

Exetel will be conducting planned upgrades to switches in QLD.

Impact

QLD Corporate fibre, residential fibre and MetroEthernet services may have intermittent services in QLD when the work is conducted.

All work is expected to be completed by 5:45AM
by WilliamC
Thu Oct 04, 2012 4:40 pm
Forum: Archived threads
Topic: Planned Network Maintenance 10th Oct 2012 12AM - 2AM AEST
Replies: 0
Views: 672

Planned Network Maintenance 10th Oct 2012 12AM - 2AM AEST

Event

Maintenance work will be conducted on a carrier switch network.

Impact

During the work window there may be outages expected on the Exetel residential fibre services in NSW of up to 15 minutes.
by WilliamC
Wed Sep 19, 2012 11:41 am
Forum: Archived threads
Topic: Unplanned Outage Nationwide 19/09/2012
Replies: 2
Views: 2410

Re: Unplanned Outage Nationwide 19/09/2012

We currently have no ETR for this issue.
by WilliamC
Wed Sep 19, 2012 11:40 am
Forum: Archived threads
Topic: Unplanned Outage Nationwide 19/09/2012
Replies: 2
Views: 2410

Unplanned Outage Nationwide 19/09/2012

Event We are experiencing degradation to all services nation wide as our the main international bandwidth supplier is experiencing issues in their work. Impact ACT, WA, SA , QLD currently have no international data path. All VIC and NSW services are experiencing degradation as the backup links will...
by WilliamC
Mon Aug 27, 2012 6:21 pm
Forum: Archived threads
Topic: Planned Network Maintenance 31 AUG 2012 2AM - 6AM AEST
Replies: 0
Views: 781

Planned Network Maintenance 31 AUG 2012 2AM - 6AM AEST

Event We will be performing scheduled maintenance to upgrade a core device to ensure network stability. Impact During this maintenance window there may be a 2 x 5 minute outage to all voice / fax / sms services nationwide as the device is switched over. All work is planned to be completed by 5:45 AM
by WilliamC
Mon Aug 27, 2012 5:41 am
Forum: Archived threads
Topic: Planned Network Maintenance 27th AUG 2012 2AM - 6AM AEST
Replies: 1
Views: 329

Re: Planned Network Maintenance 27th AUG 2012 2AM - 6AM AEST

All work has been completed without issue.
by WilliamC
Thu Aug 23, 2012 3:09 pm
Forum: Archived threads
Topic: Outage WA 23th AUG 2012 2:13PM - 2:36PM AEST
Replies: 0
Views: 1005

Outage WA 23th AUG 2012 2:13PM - 2:36PM AEST

Event

We experienced a break in on our interstate link between NSW and WA.

Impact

All connectivity between NSW and WA experienced an outage during this time.

We are currently awaiting an outage report form our carriers for this incident.
by WilliamC
Thu Aug 23, 2012 11:27 am
Forum: Archived threads
Topic: Planned Network Maintenance 27th AUG 2012 2AM - 6AM AEST
Replies: 1
Views: 329

Planned Network Maintenance 27th AUG 2012 2AM - 6AM AEST

Event

Exetel will be conducting routine planned maintenance to ensure the ongoing stability of the Core network.

Impact

There may be 4 x 5 minute outages to all services nation wide as some devices are powercylced.

All work is expected to be completed 5:45AM.
by WilliamC
Sat Aug 18, 2012 4:37 am
Forum: Archived threads
Topic: Planned Maintenance WA 18th AUG 2012 12:01AM - 3:00AM WST
Replies: 2
Views: 457

Re: Planned Maintenance WA 18th AUG 2012 12:01AM - 3:00AM

We are experiencing issues ADSL services in WA after the work. We are currently investigating the issue with our suppliers.
by WilliamC
Fri Aug 10, 2012 8:03 pm
Forum: Archived threads
Topic: Planned Maintenance WA 18th AUG 2012 12:01AM - 3:00AM WST
Replies: 2
Views: 457

Planned Maintenance WA 18th AUG 2012 12:01AM - 3:00AM WST

Event Planned power maintenance will be conducted at the facility where the Exetel equipment is colocated. Impact During the maintenance window there may be intermittent connectivity issues to all services in WA while devices are migrated from one power source to another. All work is expected to be...
by WilliamC
Tue Jul 24, 2012 4:23 pm
Forum: Archived threads
Topic: Unplanned Outage Helpdesk and Support / Sales / Provisioning
Replies: 0
Views: 569

Unplanned Outage Helpdesk and Support / Sales / Provisioning

Event

We are currently experiencing technical issues with our helpdesk and support line numbers.

Impact

There will be longer than normal queues with the phone support/ sales / and provisioning lines. There is currently no ETR.
by WilliamC
Mon Jul 23, 2012 5:07 pm
Forum: Archived threads
Topic: Planned Maintenance WA 26th JULY 2012 12:01AM - 4:00AM WST
Replies: 0
Views: 576

Planned Maintenance WA 26th JULY 2012 12:01AM - 4:00AM WST

EVENT

We will be conducting planned maintenance to improve the interconnect capacity between NSW and WA.

IMPACT

During the planned maintenance window there may be 2 x 1 hour outages for connectivity between NSW and WA.

All work is expected to be completed by 3:45AM
by WilliamC
Wed Jul 04, 2012 6:09 am
Forum: Archived threads
Topic: Network Maintenance 4th JULY 2012 4AM - 6AM AEST
Replies: 3
Views: 529

Re: Network Maintenance 4th JULY 2012 4AM - 6AM AEST

ALL work has been completed without issue.
by WilliamC
Sat Jun 30, 2012 9:43 pm
Forum: Archived threads
Topic: Unplanned Outage QLD NSW and VIC 30th Jun 12:40PM
Replies: 10
Views: 1398

Re: Unplanned Outage QLD NSW and VIC 30th Jun 12:40PM

QLD services have now been restored. We are now monitoring this link as well.
by WilliamC
Sat Jun 30, 2012 8:35 pm
Forum: Archived threads
Topic: Unplanned Outage QLD NSW and VIC 30th Jun 12:40PM
Replies: 10
Views: 1398

Re: Unplanned Outage QLD NSW and VIC 30th Jun 12:40PM

QLD services are now affected, we have requested an update from our suppliers.