Exetel customer help forum

Is the cost to update rows of data $10 when it is totally automated? Or is there some other administrative process that justifies the cost? Possibly the writing of the automated code to begin with, and maintaining it Wouldn't there still have been code to write back when it was free ? My guess is t...

Hi,
The new 8Mb plans FP-D1 and FP-D2 are listed here: http://www.exetel.com.au/a_plan_pricing_new.php but there is no sub-heading for the speed - yet?
Cheers,
Matt.

Why wasn't I notified earlier that I could be saving money and downloading more? Login to your "Members Facilities" and select "Information from Exetel". There you can choose which information is sent to you. For example, the January Newsletter contained: Many Plan Changes As we have continued to n...

Great
Thanks WiggleyWorm.
Thanks James.

I'm fairly certain this is a error; gave my a fright just now when I requested to change my HSPA plan. I was requesting a change from "HSPA C1" to "WI A", then on the final page, following confirmation I noticed that it said of the WI A plan, "For Use In Mobile Hand Set Only". Checking here: http://...

Hi, Similarly to the OP, a friend of mine (whose comms I look after) is on the TELI (1500ADSL1) plan, and the only options listed on their "Change My Plan" page are the NF/2nBYOLINE ADSL2+ plans. So it would appear that they too have already been moved to the AAPT/Powertel ADSl2. In this case, will ...

Dazzled wrote:Unfortunately for you the firmware may cause a few seconds of silence at the beginning of a call. That was fixed with firmware release 3.64y.
...

Thanks for the links, Dazzled.
That fixed the 'few seconds silence' problem for me

My new Dynalink RTA1046VW bought through Exetel last week for our new ADSL2+ service came with the 3.63z firmware. It suffered from the issue of the silent 4 or 5 seconds at the start of a VoIP call. Upgrading to 3.64y fixed it for me :-) (Upgrade, followed by 'pin-reset', and reconfiguring, of cour...

Yep. Mine's working again now too.

I've tested further: For me, "Fax To Email" is ok: When a fax is sent from a real fax machine to my "Fax To Email" number, it works. For me, "Email To Fax" is not working. (edit: but was ok when tested on 18th) When sending a fax via email to a real fax machine or to my "Fax To Email" number, the fa...

same here... (fax to email)
Tested and working on 18th.
No faxes received since.
Tested half an hour ago: no-go.

Should I open a ticket?

sven807 wrote:No change at mine either...

I thought the same.
I think you will find that your IP address will change when you restart your modem.
This worked for me.

... another method is simply to highlight the entry in the drop-down list in question using the <down arrow>, and delete it with the <delete> key. Another tip: If logging into several Exetel (SquirrelMail) email accounts regularly:... Change the theme/colour for each account so you can see at a glan...

Thanks Shady,
I can confirm that it is now working for me.
Cheers,
Matt.

Re: Email2Fax Current Month Summary We used the Email to Fax service properly for the first time yesterday arvo - sent over a hundred faxes to customers in a fraction if the time (and money) it used to take us to do it manually - excellent! Anyway... Currently, the "Email To Fax Details" page correc...