Search found 85 matches

by Chris T
Thu Feb 05, 2015 10:26 pm
Forum: Networking issues
Topic: Google Play Store wifi issue
Replies: 27
Views: 8683

Re: Google Play Store wifi issue

I am having the same problem. It started after the extended outage 3 nights ago. This is not the first time it happened. I experience the same problem a few months ago, it was only affecting the Google services then that I remembered. It came good after a few days and I assumed it was a problem with...
by Chris T
Tue Jan 20, 2015 9:23 pm
Forum: Member facilities & usage meter
Topic: ADSL Usage Meter Not Updating
Replies: 14
Views: 4650

Re: ADSL Usage Meter Not Updating

The usages for the 17th were showing 0's this morning too but they are now filled. I would say the system is still processing the backlogged accounting data.
by Chris T
Fri Jan 16, 2015 10:07 pm
Forum: Member facilities & usage meter
Topic: ADSL Usage Meter Not Updating
Replies: 14
Views: 4650

ADSL Usage Meter Not Updating

My ADSL usage meter hasn't been updated since the early hours yesterday (2015-01-15). Today's usages are showing all zeroes.
by Chris T
Mon Dec 22, 2014 9:31 pm
Forum: Web space, mirror & blog services
Topic: The forum clock is off
Replies: 0
Views: 2388

The forum clock is off

The clock for this forum is about 3 minutes in the future. It appears to be drifting further and further ahead as it was about 2 minutes ahead in the last couple of weeks.
by Chris T
Sun Dec 14, 2014 9:02 pm
Forum: Archived threads
Topic: ADSL Usage Meter Not Working
Replies: 5
Views: 450

ADSL Usage Meter Not Working

My ADSL usage meter is not working today. The dashboard doesn't even have a field for ADSL usage. The detail usage shows a blank page.
by Chris T
Sun Dec 07, 2014 12:09 am
Forum: ADSL connections
Topic: Can't connect to psn
Replies: 7
Views: 1431

Re: Can't connect to psn

I found a bunch of routes were being blackholed at SingTel early Friday evening. I couldn't figured out the pattern though.
by Chris T
Thu Nov 20, 2014 9:53 pm
Forum: Improvement & suggestions
Topic: Not very helpful Outage Notification
Replies: 0
Views: 2548

Not very helpful Outage Notification

I found notifications such as this is not very informative at all: Planned Network Maintenance - ADSL and ADSL2+ NSW postby thuthimal on Thu Nov 20, 2014 5:33 pm Event Notification Work Description : Exetel will be performing a network maintenance during this outage window Start Date & Time : 26 Nov...
by Chris T
Tue Oct 14, 2014 10:38 am
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8413

Re: Usage differences?

There are still problems with the usage meter: 1. The "Monthly Progress" is showing "21 / 29" today. Today is day 21 of the billing cycle but there are 30 days in September... Today's issue is the "Monthly Progress" is showing "2 / 32 (6%)" on day 1 of the billing cycle of 31 days month. Somebody o...
by Chris T
Mon Oct 13, 2014 8:33 pm
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8413

Re: Usage differences?

Thanks Kumudh.

Chris.
by Chris T
Mon Oct 13, 2014 3:25 pm
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8413

Re: Usage differences?

Hi Chris, By default the usage view shows the usage till the last completed day which in this particular case, 12th Oct 2014. But if you do a search by using "From" and "To" parameters, expected result can be found. Cheers, Tj :wink: That is not true. From the 14th to the 12th of the month, the det...
by Chris T
Mon Oct 13, 2014 10:37 am
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8413

Re: Usage differences?

Hi Kumudh,

The detail usage view is again not displaying the usage for today (13th of the month), the last day of the current billing cycle.
by Chris T
Sun Oct 05, 2014 9:42 pm
Forum: Improvement & suggestions
Topic: Forum double sign in
Replies: 6
Views: 3738

Re: Forum double sign in

I can't remember if any reason was given for this system but my guess was to restrict posts to Exetel customers only and reduce trolls.
by Chris T
Sun Oct 05, 2014 9:37 pm
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8413

Re: Usage differences?

Thanks Kumudh
by Chris T
Sat Oct 04, 2014 9:36 pm
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8413

Re: Usage differences?

There are still problems with the usage meter: 1. The "Monthly Progress" is showing "21 / 29" today. Today is day 21 of the billing cycle but there are 30 days in September... 2. Ever since the change of the billing cycle to starts on the 14th, the detail breakdown page of the ADSL/Fibre usage does ...
by Chris T
Thu Aug 14, 2014 9:31 pm
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8413

Re: Usage differences?

The heading of the table is still wrong. It seems to be stuck on "2014-07-28".