Search found 85 matches

by Chris T
Wed Aug 13, 2014 9:52 pm
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8418

Re: Usage differences?

The detail ADSL usage page is showing usages from 14 Jul to 12 Aug today, no entry for 13 Aug (the last day of the current billing cycle) with a heading of "Usage - Data View Your Usage From 2014-07-28". So, that page is still broken. Please do not say I can choose the start and end dates. If the de...
by Chris T
Tue Jul 15, 2014 7:48 pm
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8418

Re: Usage differences?

Okay, as things stand right now. The "Monthly Progress" and "ADSL/Fibre Usage" are calculated correctly. When I checked yesterday morning, "Monthly Progress" was correctly calculated as 1/31, however, the usage was calculated from 1 July. What is wrong now is the detail breakdown of the "ADSL/Fibre ...
by Chris T
Wed Jul 02, 2014 10:09 pm
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8418

Re: Usage differences?

The billing cycle will remain as is. It's just your usage calculation that has been changed. The calculation will occur from the 14th of each month to the 13th of the next and you will be billed for it at the end of the next month with the rental charges. Example : Usage calculated between 14the Ju...
by Chris T
Mon Jun 30, 2014 5:57 pm
Forum: Invoicing & billing
Topic: Usage differences?
Replies: 29
Views: 8418

Re: Usage differences?

That make sense. However, the "Monthly Progress" is counted against a full month. I.e., for those that are currently billed on the 28th, the "Monthly Progress" is "3 / 30 (10%)" today, which makes erroneous comparison against the ADSL / Fibre data usage.
by Chris T
Fri Jun 20, 2014 9:38 pm
Forum: ADSL connections
Topic: St Leonards NSW problem early this morning
Replies: 5
Views: 1123

Re: St Leonards NSW problem early this morning

Another data point... According to my router log, my ADSL from the Epping Exchange dropped at 03:12 this morning. Due to the backoff algorithm of the router, I can only tell that the service was restored between 03:50 and 04:20. The symptom was PPP authenication failure.
by Chris T
Fri May 02, 2014 9:38 pm
Forum: Member facilities & usage meter
Topic: Usage meter showing zeo
Replies: 13
Views: 15934

Re: Usage meter showing zeo

I don't think it is fixed. My usage meter is showing zero usage on 01/05/2014 and the usages on 02/05/2014 are stuck. So unless they irrecoverably lost, I assumed, some Radius accounting data, or they are busy back processing the data; it's not fixed yet.
by Chris T
Mon Mar 10, 2014 9:30 pm
Forum: ADSL connections
Topic: Significant drop in speed
Replies: 5
Views: 39357

Re: Significant drop in speed

Well, around that time, my ADSL link was up but I couldn't get to anywhere and DNS requests timeout. Prior to that at around 17:00, I saw a bunch of DSL sync lost. After restarting the ADSL modem, the carrier came up but it was getting NO AUTH while doing PPP authenication. It usually means that the...
by Chris T
Wed Feb 26, 2014 8:42 pm
Forum: Web site
Topic: New website glitches
Replies: 142
Views: 44419

Re: New website glitches

It has been my opinions for many years that most web designers / coders are like children given with a bag of toys, they have to play with every available items. Lynx is still my favourite web browser but with increasing number of websites using graphics and flash to display text, without the ALT= t...
by Chris T
Mon Dec 02, 2013 9:13 pm
Forum: Email issues
Topic: Messages are being flagged as [...]
Replies: 42
Views: 9530

Re: Messages are being flagged as [...]

Same here. I find it annoying that Qantas Frequent Flyer mail being flagged as [Suspected Spam] using up real estate on the Subject line. While I haven't seen any mail tagged as [Marketing] while there are some I would classify as such, more so than Qantas FF mail considered as spam.

Chris.
by Chris T
Wed Nov 06, 2013 1:47 pm
Forum: Web site
Topic: Firefox error
Replies: 18
Views: 15461

Re: Firefox error

The problem I was having with the cert on Firefox happened at the main forum page before the login. I couldn't find any option on Firefox to disable the check. Therefore, I couldn't access the forum at all. So I suspect the problem was with the cert that the forum uses. It appears to have been fixed...
by Chris T
Tue Nov 05, 2013 9:04 pm
Forum: Web site
Topic: Firefox error
Replies: 18
Views: 15461

Re: Firefox error

I am getting the same error on Firefox on a XP box.

Chris.
by Chris T
Thu Aug 08, 2013 11:21 pm
Forum: Improvement & suggestions
Topic: Annoyance with the Exetel homepage
Replies: 18
Views: 19823

Re: Annoyance with the Exetel homepage

What bugs me though is the redirection. The form action is to <a style="color:#006620; background-color:#fff9ab" class="linkification-ext" href="https://www.exetel.com.au/login/redirect.php" title="Linkification: https://www.exetel.com.au/login/redirect.php">https://www.exetel.com.au/login/redirect...
by Chris T
Wed Aug 07, 2013 8:50 pm
Forum: Improvement & suggestions
Topic: Annoyance with the Exetel homepage
Replies: 18
Views: 19823

Re: Annoyance with the Exetel homepage

It's fixed on my main browser on PC. It is also working on Chrome, Firefox & the native browser on a Galaxy S4.

Thanks,
Chris.
by Chris T
Sun Aug 04, 2013 8:50 pm
Forum: Improvement & suggestions
Topic: Annoyance with the Exetel homepage
Replies: 18
Views: 19823

Re: Annoyance with the Exetel homepage

I really, really hate having forced to use a specific web browser for a website. There are enough websites tailored for IE only that I found it very annoying already. No, I haven't tried Opera but I have tried Firefox, Chrome & IE. I think that is a broad enough spectrum of web browsers that demonst...
by Chris T
Sat Aug 03, 2013 8:05 pm
Forum: Improvement & suggestions
Topic: Annoyance with the Exetel homepage
Replies: 18
Views: 19823

Re: Annoyance with the Exetel homepage

This problem is still not resolved. It is impossible to login to member facilities through http://www.exetel.com.au/ on a small screen, e.g. mobiles.

Chris.