Search found 86 matches

by Chris T
Sat Aug 03, 2013 8:05 pm
Forum: Improvement & suggestions
Topic: Annoyance with the Exetel homepage
Replies: 18
Views: 20482

Re: Annoyance with the Exetel homepage

This problem is still not resolved. It is impossible to login to member facilities through http://www.exetel.com.au/ on a small screen, e.g. mobiles.

Chris.
by Chris T
Tue Apr 16, 2013 9:57 pm
Forum: Improvement & suggestions
Topic: Annoyance with the Exetel homepage
Replies: 18
Views: 20482

Annoyance with the Exetel homepage

I just came across an annoying aspect with the Exetel homepage http://www.exetel.com.au/. The menu at the top of the page containing the login boxes is not scrollable with the horizontal scrollbar in Firefox 20.0.1 when the browser window is narrower than the menu. It can obscure the Login button an...
by Chris T
Sat Oct 29, 2011 10:16 pm
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 117467

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

I think the question was since when there is a 32 day month? My usage meter is showing the same error.
by Chris T
Sun Jul 24, 2011 9:39 pm
Forum: Member facilities & usage meter
Topic: Off peak usage transferred to Peak usage.
Replies: 9
Views: 3154

Re: Off peak usage transferred to Peak usage.

I have similar problem with my usage meter in the past couple of days, somehow most of my off-peak usage for the previous day were transferred to the peak usage overnight.

Chris.
by Chris T
Tue Jun 21, 2011 8:41 pm
Forum: Improvement & suggestions
Topic: Usage meter up the spout for new billing cycle.
Replies: 16
Views: 8456

Re: Usage meter up the spout for new billing cycle.

Except that the totals for Offpeak Upload and Download are zeroes in the searches that I did.

Chris.
by Chris T
Tue Jun 14, 2011 8:44 pm
Forum: Archived threads
Topic: Three Months Free ADSL
Replies: 70
Views: 8795

Re: Three Months Free ADSL

Is this true?. Yes. Hmm, interesting. I would like to confirm that this latest offer will release those of us that are still under the 12 month AAPT contract. Is this correct? I see that the ADSL and telephone charges has been juggled from the last offer, though the total cost remains the same for ...
by Chris T
Wed May 25, 2011 5:15 pm
Forum: ADSL connections
Topic: Special ADSL Offer refusal
Replies: 5
Views: 733

Re: Special ADSL Offer refusal

I would be interested to know why were these e-mails sent to people that are apparently not eligible to take up this offer. I have received the same offer but when I sent a query for some clarifications, I was told that I won't be able to apply for the Optus plans as I am still under AAPT contract a...
by Chris T
Wed May 04, 2011 10:34 pm
Forum: Mobile services
Topic: Global/International Roaming
Replies: 37
Views: 3610

Re: Global/International Roaming

This is from someone who know very little the B2B side between the mobile carriers and their resellers. The logical thing for the mobile carriers to have based on their charging structures, should have the following 4 switches for their mobile services: 1. Local voice 2. Local data 3. International ...
by Chris T
Fri Apr 01, 2011 10:05 pm
Forum: Member facilities & usage meter
Topic: usagemeter_xml.php and billing date changes
Replies: 42
Views: 9545

Re: usagemeter_xml.php and billing date changes

It looks like that the detail usage page has been fixed. Thanks. Can I request we have the option to enter the year and month in the end date of the customer usage query as we need to do for the start date please? The way the usage query is configured right now, those of us with the billing period n...
by Chris T
Sun Feb 20, 2011 1:19 am
Forum: Other
Topic: Access to IPv6 board on this forum
Replies: 4
Views: 2148

Re: Access to IPv6 board on this forum

Thanks CoreyPlover & Dazzled.

Chris.
by Chris T
Sat Feb 19, 2011 1:33 am
Forum: Other
Topic: Access to IPv6 board on this forum
Replies: 4
Views: 2148

Access to IPv6 board on this forum

Is the IPv6 topic on this forum restricted as when I tried to access it, it says I don't have permission for it?

Chris.
by Chris T
Wed Dec 15, 2010 10:34 pm
Forum: ADSL connections
Topic: PPPoA on PowerTel Exchanges
Replies: 1
Views: 363

PPPoA on PowerTel Exchanges

My ADSL2+ line on a PowerTel Exchange failed on PPP authentication since shortly after midnight this morning. It took me most of the day after logging the fault with Exetel to think of changing the PPP authentication on my modem from PPPoA to PPPoE. Obviously something changed at the Exchange end wi...
by Chris T
Wed Dec 15, 2010 10:24 pm
Forum: Member facilities & usage meter
Topic: Helpdesk Tickets not showing on Cerberus Helpdesk
Replies: 1
Views: 952

Helpdesk Tickets not showing on Cerberus Helpdesk

I have a couple of faults logged (including one today) that are listed in the ADSL Fault Status in my member area. However, they don't show up in the Cerberus Helpdesk system under my login. Any idea what may have happened? Or should I log a fault on the Helpdesk system? 8)

Chris.
by Chris T
Fri Apr 02, 2010 8:10 pm
Forum: ADSL connections
Topic: Packet loss
Replies: 28
Views: 5126

Re: Packet loss

Same here. I am on a PowerTel line and this morning was very bad. My SSH session was, at times, worse than on a dialup line until about 12:30. Lost packets, tty lagged up to about 30 seconds made typing very painful.

Chris.
by Chris T
Mon Mar 23, 2009 9:04 pm
Forum: Products & services
Topic: Migration Of ADSL1 Customers To Optus ADSL2
Replies: 71
Views: 13734

Re: Migration Of ADSL1 Customers To Optus ADSL2

Will it improve if using ADSL2 modem? Is it normal where I live 4-5km from exchange? Do I suppose to get at least 1500kb with ADSL2 connection? Do I need to lodge a fault ticket? I just want to have a connection above 1500kb without rebooting modem. Thanks. Not really, you may get a little higher u...