Search found 65 matches

by ronald
Sun Mar 08, 2009 8:49 pm
Forum: ADSL connections
Topic: plan change procedure for going naked
Replies: 10
Views: 765

Re: plan change procedure for going naked

I have changed from ADSL1 to ADSL2+ recently, still running on my Telstra landline. This implies you are currently on a PTL plan, is this correct? Yes. There was recently a special offer to automatically migrate people from ADSL1 to ADSL2+ (Powertel based). I am not an Exetel official (so you shoul...
by ronald
Sat Mar 07, 2009 5:40 pm
Forum: ADSL connections
Topic: plan change procedure for going naked
Replies: 10
Views: 765

Re: plan change procedure for going naked

Does that actually mean that I will have to pay the break fee, and then the setup fee, in order to go naked? And why the break fee - I just want to cancel my Telstra phone line? Why was it not clearly pointed out that I would end up on a new 12 month contract? That's all very annoying as I would hav...
by ronald
Sat Mar 07, 2009 4:04 pm
Forum: Improvement & suggestions
Topic: ADSL2+ pricing options could be more transparent
Replies: 8
Views: 1991

Re: ADSL2+ pricing options could be more transparent

Ok, fair enough.
What I really meant to say is that I didn't plan on keeping a phone line for long rather than going naked, and thus didn't bother with changing that over.

Cheers,

Ronald
by ronald
Sat Mar 07, 2009 3:47 pm
Forum: Improvement & suggestions
Topic: ADSL2+ pricing options could be more transparent
Replies: 8
Views: 1991

Re: ADSL2+ pricing options could be more transparent

the $15 per month landline offer is to keep your existing plan cost and allowances but with 2+ service, your line rental drops to $15 but your internet charge remains the same as it is now and includes the same amount of download as whatever plan you are on now, your saving over what you pay now wo...
by ronald
Sat Mar 07, 2009 3:43 pm
Forum: ADSL connections
Topic: plan change procedure for going naked
Replies: 10
Views: 765

Re: plan change procedure for going naked

It depends on whether you are in a contract period. Have a peek in the users' facilities at https://www.exetel.com.au/members/account_view_plan.php. Hm, I'm confused. This seems to have changed recently, I was not aware that with changing to ADSL2+ I would start on a new 12-month contract. The form...
by ronald
Sat Mar 07, 2009 3:14 pm
Forum: Improvement & suggestions
Topic: ADSL2+ pricing options could be more transparent
Replies: 8
Views: 1991

Re: ADSL2+ pricing options could be more transparent

It would certainly make life simple if your proposal were the case, and some companies work that way, but it requires a prerequisite, namely that all wholesale suppliers keep their offerings and prices in sync (without illegal collusion), or else the Exetel markups for costs and overheads would be ...
by ronald
Sat Mar 07, 2009 3:10 pm
Forum: Improvement & suggestions
Topic: ADSL2+ pricing options could be more transparent
Replies: 8
Views: 1991

Re: ADSL2+ pricing options could be more transparent

the $15 per month landline offer is to keep your existing plan cost and allowances but with 2+ service, your line rental drops to $15 but your internet charge remains the same as it is now and includes the same amount of download as whatever plan you are on now, your saving over what you pay now wo...
by ronald
Sat Mar 07, 2009 2:31 pm
Forum: Improvement & suggestions
Topic: ADSL2+ pricing options could be more transparent
Replies: 8
Views: 1991

ADSL2+ pricing options could be more transparent

I find it strange that the same ADSL2+ service, say 6/54GB per month, is listed with three different prices depending on whether one uses another provider's landline, Exetel's landline, or a naked line. A little while back, Exetel sent email that I could change to their landline at $15 per month, on...
by ronald
Sat Mar 07, 2009 2:10 pm
Forum: ADSL connections
Topic: plan change procedure for going naked
Replies: 10
Views: 765

plan change procedure for going naked

I have changed from ADSL1 to ADSL2+ recently, still running on my Telstra landline. Now I got VoIP to work and was wondering what the procedure for changing to a naked plan would be. Could not find anything in the FAQs, nothing in the member facilities, so I emailed support. Three times. Got three a...
by ronald
Tue Mar 03, 2009 4:56 pm
Forum: VOIP
Topic: Can't call out - Billion 6404VGP
Replies: 47
Views: 7349

Re: Can't call out - Billion 6404VGP

Ok, I get your point, thanks. I'll read up on the Billion documentation on that and see what that says. Should I have problems again in the meantime, I know what to do - would then delete the setup for the second port and see if that fixes it. Many thanks for all your help, I appreciate it. Cheers, ...
by ronald
Tue Mar 03, 2009 10:06 am
Forum: VOIP
Topic: Can't call out - Billion 6404VGP
Replies: 47
Views: 7349

Re: Can't call out - Billion 6404VGP

I still don't understand. Right now, when a call comes in, both phones ring and whichever I take up, takes the call. Is that what the registration does? With outgoing calls, whichever phone I use gets the line, the other doesn't do anything. Or is this where registration is happening? Or both? Now i...
by ronald
Tue Mar 03, 2009 9:05 am
Forum: VOIP
Topic: Can't call out - Billion 6404VGP
Replies: 47
Views: 7349

Re: Can't call out - Billion 6404VGP

Not sure I understand how to do that - not register one of the two ports and still be able to use it.
Doesn't the port only register when it's actually being used?

Cheers,

Ronald
by ronald
Mon Mar 02, 2009 11:38 pm
Forum: VOIP
Topic: Can't call out - Billion 6404VGP
Replies: 47
Views: 7349

Re: Can't call out - Billion 6404VGP

True, if I try to call from both phones at the same time, one call goes out and the other phone just goes dead. Which was to be expected.
So what do I gain, or learn, by disabling one of my two ports?
by ronald
Mon Mar 02, 2009 10:19 pm
Forum: VOIP
Topic: Can't call out - Billion 6404VGP
Replies: 47
Views: 7349

Re: Can't call out - Billion 6404VGP

You mean if it'll stop working? It's working now...
by ronald
Mon Mar 02, 2009 9:44 pm
Forum: VOIP
Topic: Can't call out - Billion 6404VGP
Replies: 47
Views: 7349

Re: Can't call out - Billion 6404VGP

Ok, I understand that calls may become garbled, or a mismatching codec would lead to the call not working, but why would it not even ring on the other side? And then, when going into bridged mode, it would again? Right now this same setting works just fine. you didn't clarify the other point, do yo...