Search found 103 matches

by toast
Thu Apr 15, 2010 2:38 pm
Forum: Mobile services
Topic: What's my mobile account number?
Replies: 26
Views: 8188

Re: What's my mobile account number?

Hi, Hopefully mine is also that same 5 digit number shown in brackets in the weekly phone email. However I've also noticed that on the invoices the number does appear occasionally. In the donation to causes invoice items, the 5 digit number does appear there. Also sometimes there is a monthly charge...
by toast
Thu Apr 15, 2010 1:51 am
Forum: HSPA connections
Topic: Missing thread :(
Replies: 4
Views: 845

Missing thread :(

I used to have a thread

http://forum.exetel.com.au/viewtopic.php?f=308&t=32829

But it no longer exists. I can't find it in the archive threads either. Has it gone forever?
by toast
Thu Mar 11, 2010 5:54 pm
Forum: Products & services
Topic: Re: ADSL2 Unlimited Plans (For Exetel Users Only)
Replies: 230
Views: 31100

Re: ADSL2 Unlimited Plans (For Exetel Users Only)

Thanks for the offer Exetel. Four months ago I would have seriously thought about that offer, but since I've taken up diving and getting more into rock climbing I just can't find the time to sit in front of the computer as much as I used to to download stuff :) What I don't understand however, is gi...
by toast
Thu Feb 11, 2010 3:36 pm
Forum: VOIP
Topic: PSTN Line # Porting to VOIP after Naked ADSL2+ Activation
Replies: 1
Views: 324

Re: PSTN Line # Porting to VOIP after Naked ADSL2+ Activation

I'm a bit confused. At your new house you have Naked ADSL2+ but have a PSTN number also? If you had a Telstra number, then applied for Naked ADSL2+ but didn't do the PSTN to VoIP application during the Naked application, then there is no way Exetel can get that number back. The number has gone back ...
by toast
Thu Feb 11, 2010 3:28 pm
Forum: VOIP
Topic: Intermittent incoming calls: please help
Replies: 15
Views: 1127

Re: Intermittent incoming calls: please help

What you describe happened to me last night. I plugged in a second ATA behind an ADSL modem and calling either number resulted in the phone ringing, but then blank and finally engaged signal. I was setting up a 3102ATA last night at my parents place. They had a 2102ATA happily working behind an old-...
by toast
Thu Feb 11, 2010 3:07 pm
Forum: VOIP
Topic: Exetel VOIP to Exetel VOIP issues
Replies: 8
Views: 671

Re: Exetel VOIP to Exetel VOIP issues

I had problems with this also. Where the phones ring but as soon as you pick up the call is disconnected. I was using my E66 to multiple Cisco/Linksys ATAs behind ADSL modems. Turns out the problem was actually the E66. It insisted on using one codec whereas the others didn't I guess. When I did a f...
by toast
Wed Feb 10, 2010 6:13 pm
Forum: VOIP
Topic: NUMBER MASKING
Replies: 15
Views: 1194

Re: NUMBER MASKING

Did vk3xem get anywhere with this?
by toast
Wed Feb 03, 2010 4:39 pm
Forum: VOIP
Topic: VOIP Rate for calls to Australian mobiles
Replies: 3
Views: 356

Re: VOIP Rate for calls to Australian mobiles

I'd like clarification on this too. I've signed up a BUSMA plan with the intention to use the PSTN to VoIP functionality. On http://exetel.com.au/business-hspa-call.php it says 15c / min however on https://www.exetel.com.au/hspa/pstn_to_voip_form.php it says calls to mobiles are 22c / min. No doubt ...
by toast
Thu Jan 28, 2010 10:13 pm
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 483
Views: 61426

Re: Report Broken Links/Failed Web Functions Here

Hi, In the business mobile section, http://exetel.com.au/business-hspa-pricing.php it has $0.12 per 30 seconds (billed per 30 seconds) In the submission of the application/order https://www.exetel.com.au/hspa_order/business_wireless_mobile_submit.php it has $0.12 per minute (billed per 30 seconds) F...
by toast
Wed Jan 20, 2010 4:47 pm
Forum: VOIP
Topic: NF Plan still on wireline, not VoIP
Replies: 4
Views: 231

Re: NF Plan still on wireline, not VoIP

Thanks for all your efforts. As long as it is still a work in progress I'm happy.

Cheers,
Clive
by toast
Tue Jan 19, 2010 7:53 pm
Forum: VOIP
Topic: NF Plan still on wireline, not VoIP
Replies: 4
Views: 231

Re: NF Plan still on wireline, not VoIP

Hi Jason,

I didn't think to create a ticket. But now I have 2103225.

Thanks,
Clive
by toast
Tue Jan 19, 2010 3:01 pm
Forum: VOIP
Topic: NF Plan still on wireline, not VoIP
Replies: 4
Views: 231

NF Plan still on wireline, not VoIP

Hi, I transferred my parents to Exetel on a NF/22NOTEL plan on the 13th of Jan. However on the member facilities it still shows the Wireline Meter not the VoIP Meter. Is there somewhere we need to click in the member facilities to begin the PSTN -> VoIP process? What's funny is that they said 'we ne...
by toast
Sat Dec 26, 2009 2:58 pm
Forum: Products & services
Topic: Transfer Your Current PSTN Home Number To Exetel VoIP
Replies: 234
Views: 53810

Re: Transfer Your Current PSTN Home Number To Exetel VoIP

paulp wrote:Provided you and your folks understand the top clearly (which is stated on the form as well ), and you are an authority on the line, you are able to do this.
Cool. Sounds like the best thing to do is to have the person with authority on the line, sign up for a HSPA service.

Cheers,
Clive
by toast
Sat Dec 19, 2009 3:41 pm
Forum: ADSL connections
Topic: NF/22IncTel to NF/21NoTel while in 12 month contract
Replies: 5
Views: 613

Re: NF/22IncTel to NF/21NoTel while in 12 month contract

JasonM wrote:That's correct.
Hi Jason, I've just posted on the http://forum.exetel.com.au/viewtopic.ph ... 73#p264373 regarding HSPA's ability to move a PSTN to a VoIP service. Looks like this could really be a work around to my problem :)
by toast
Sat Dec 19, 2009 3:40 pm
Forum: Products & services
Topic: Transfer Your Current PSTN Home Number To Exetel VoIP
Replies: 234
Views: 53810

Re: Transfer Your Current PSTN Home Number To Exetel VoIP

Ladies and Gents, The PSTN to VOIP process for HSPA users is now available via the HSPA secure user member facilities. Cost is a once off $15 for the transfer. All other details are on the form, in your HSPA member facilities under VOIP->PSTN to VoIP Request Hi Paul, I made a post to http://forum.e...