Exetel customer help forum

Reading through this thread, there have been a number of good suggestions. It would take no more than 30 mins of someones time to fix up this VERY annoying 'bug' of having to log in twice.

Please !!

Does anyone know where I can obtain the locations of the Optus towers please. I have read in a number of threads that line of sight is needed for good reception. But how can one get line of sight, if one does not know where the towers are ? Also, one needs to know which towers are working, pointing ...

This is happening again. At first I thought it was the new router, see viewtopic.php?f=54&t=38224

Timeouts on 99% of websites, email is timing out, etc,etc.

By why, when I cannot get access to other sites, is the Exetel forum so fast ???????

Pete

I see this still hasn't been fixed. Any ideas of when Exetel intend to fix this logging in twice scenario ? Support should be easy to get, not hard to get.

I have been doing many router restarts, which would no doubt equate to a hard reset.

This problem now appears to be more reception related, and possibly it is pure coincidence that the speed dropped when the new router was added.

Thanks Dazzled. I had it at 1500, but speed still an issue. :( I see one Billion whiz on Whirlpool suggests this to 'debug' .. Login via consol, run the following commands & email logs, ensuring that issue is captured. - system trace enable usb_host debug - console enable - ppp event 4 - event show ...

Seems MTU of 1492 is the value shown from this Whirlpool search

I tried that, saved config, rebooted, but no difference, still dialup speed.

I don't know what the MTU should be for 3G. Can't find any docs on the settings.

Dazzled, the modem was always connected to an outside antenna, and so that factor hasn't changed. In the config for the WAN connection, the settings are: Mode: UMTS first Tel No: *99***1# APN: exetel1 Auth. Protocol: Chap (auto) LCP Echo Period: every 10 seconds MTU: 1500 Connection: Always On Keep ...

Have been using the E169 on both Ubuntu and XP okay now for a year or two. Have had the occasional speed drop, but overall , it hasn't been too bad. It was used as a dongle, directly attached to the computer. Now I have a new router, a Billion 7404VGPX and the speed is basically back to dialup. :( H...

Noticed the last few days, the speed with the HSPA has been terribly slow. Exetel speed test shows .. Your current bandwidth reading is: 107.10kbps which means you can download at 13.39 KB/sec. from our servers. and the results from speedtest.net as follows: Date IP Address Download Upload Latency S...

Dazzled, thanks for your very informative reply.

Pete

Still not fixed I see, .... sigh. :( I log in today, just to the forum (no post as yet), and get a msg "You exceeded the maximum allowed number of login attempts. In addition to your username and password you now also have to enter the confirm code from the image you see below." I only logged in onc...

I've just checked my cookies. I have 5, one expires at end-of-session, the other 4 a year from now. Can you tell me the expiry dates of any cookies for this site on your browser? 1. Login to Exetel forums phpbb3_lwl1q_sid has content expires Tue 10 Jan 2012 phpbb3_lwl1q_k no content expires Tue 10 ...

The email I got did not mention HSPA, only ADSL. Do I get a price increase, or am I forced to change plans also ? The MoIP option is good, but a bit of a joke when a speed test reveals up and download speeds of around 0.25 Mb/s . Apparently at least 1.5 download is needed for VoIP or MoIP, so it's n...