Search found 303 matches

by paulp
Wed Jan 12, 2011 9:43 am
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

d5.lam wrote:When will the option to port VOIP back to PSTN be in the OCV200 forms. Is it more efficient to wait for this to be added to the ordering form from members section or do I activate the plan and email PaulP etc. As i wanted it done in one go which should be more efficient for all ends. L...
by paulp
Tue Jan 11, 2011 1:03 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

Is there any minimum usage requirements for the phone component on the OCV200 plan? Does anyone care if we ever plug in a POTS handset (not sure we have one anymore)? The reason I ask is I am struggling to see the financial benefit to Optus by offering the free reconnection to the POTS system with ...
by paulp
Tue Jan 11, 2011 9:15 am
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

just to clarify would that be dependent on Optus infrastructure being available at the new premises though?
Yes.

Also in regards to relocating services via Optus, this is at no charge, however the 12 month contract restarts at the new premises.
by paulp
Mon Jan 10, 2011 2:38 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

Hi there, Apologies in advance if this has been answered in the previous thread before this extension, I've applied for the OCV200/35 a few days ago. I have 2 VOIP numbers (one of which was my original PSTN no - I haven't been using this as I never knew how to switch from the other one I was given ...
by paulp
Mon Jan 10, 2011 12:58 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

Q1: History - PSTN with Telstra, ADSL 1 with Netspace - Ported PSTN Number to VOIP with GoTalk, - Moved house, (Same exchange) - Got Naked ADSL with Exetel. If I move to the OCV plan can I port my VOIP currently with GoTalk back to PSTN with Exetel? (I am still in the ame exchange that the VOIP was...
by paulp
Mon Jan 10, 2011 12:01 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

I should stress and perhaps clarify that we can only transfer VOIP numbers to PSTN that were ORIGINALLY PSTN.

DID/DIDLESS voip numbers generated independantly(these are through Verizon) are not portable to PSTN.
by paulp
Mon Jan 10, 2011 10:44 am
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

Thanks for ther quick response Paul. Can I confirm that the name of this plan is OCV200/19 for $70/month??

thats correct.
by paulp
Mon Jan 10, 2011 9:48 am
Forum: Products & services
Topic: New Bundled ADSL/Wire Line/Mobile Plans
Replies: 94
Views: 49468

Re: New Bundled ADSL/Wire Line/Mobile Plans

G00se,

Please PM all your details as I'd need to investigate this one.
by paulp
Mon Jan 10, 2011 9:45 am
Forum: Mobile services
Topic: Exetel to Exetel Included Call Value Question
Replies: 3
Views: 810

Re: Exetel to Exetel Included Call Value Question

Hi, The Exetel To Exetel amount when does it count? EG I know that IF I had 2 mobiles both on Exetel Cap plans that would apply, but does it also count eg Mobile (Exetel Sim) to HOME VOIP (Exetel DID) number that you have with your ADSL service(the $99 part of the plan)? No in that example it does n...
by paulp
Mon Jan 10, 2011 9:39 am
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

Postby nihonjin on Fri Jan 07, 2011 8:48 pm My only question i have now and forgive me if it has been asked but i cant recall it being answered yet. Im am on a plan using the powertel exchange so if i change over to one of the new optus naked pstn plans will i have any downtime in the changeover an...
by paulp
Mon Jan 10, 2011 9:27 am
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

I was thinking of moving to a service where it bundles the home phone line along with the $19 mobile plan. If I go for this service can I still keep my old Telstra number? And is it possible to change this service in the members section? You can keep your Telstra number. It should be available on t...
by paulp
Fri Jan 07, 2011 4:52 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

Corey is spot on there. PAYU is as it implies, and the rate is what they pay per gig. The $1 per gig is for other packaged plans on OPtus or Telstra infrastructure in regards to excess. AAPT based plans have a $2.00 per gb download cost. As all PAYG plans have no included data all downloads are char...
by paulp
Fri Jan 07, 2011 2:43 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

How do I go about getting my oringial PSTN number that was ported to VoIP, when I moved to a naked plan, ported back to the PSTN when I accept one of the new plans being offered? This will be incorporated into the change of plan form end of next week. If you've submitted a plan change already, we'l...
by paulp
Fri Jan 07, 2011 12:06 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

Can you give us any idea of time frame for when the form might be updated? I would like to get my change under way but sounds like I am best to wait for the form to update to limit confusion.

Regards,
Beau
aiming for end of next week.
by paulp
Fri Jan 07, 2011 11:25 am
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 73452

Re: Price Increase For Out Of Contract Customers - Continued

I guess this might be the answer to my earlier question as well. Can I order the new service now and assume that it will be possible one way or the other to eventually replace the "new" PSTN service with a ported number (from VoIP or other existing PSTN)? Yes. There will be a way for those that hav...