Search found 303 matches

by paulp
Fri Dec 31, 2010 3:47 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

All,

Current customers within contract on naked ADSL2 can also take advantage of this special offer.
by paulp
Fri Dec 31, 2010 3:47 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

cipherstream, if this is the case it seems it would be better to just get the base adsl2 package and then the cap19/cap35 plans separately. Since this would result in the same discount to the adsl service, without having the mobiles tied to a contract. Or am I missing something here? Works out the s...
by paulp
Fri Dec 31, 2010 2:44 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

oldman,

You need to PM me your details for me to investigate further.
by paulp
Fri Dec 31, 2010 2:26 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

Wolverine, Will the voip service still be still be running once you transfer over to the new plan ie you will have two active numbers? Or will be the Voip service be disconnected? Voip service will still be running. Yes, you will have 2 numbers. dritz, So it is possible to convert the number back to...
by paulp
Fri Dec 31, 2010 12:46 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

cipherstream, I am keen to go ahead with this plan however when I go to the page to change services I can only see a way of including one mobile. Is it possible to include 2 mobile phones on the cap19/cap35 plans and get the adsl discount from both mobiles? Also on the mobile plans page it says ther...
by paulp
Fri Dec 31, 2010 12:25 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

slave1, If I change from the naked service to one with the PSTN line would I be able to have the number of the service before it went naked? I know my present account name uses this number, but I'm not sure if the number was returned to the pool of numbers when I went naked. Without going into too m...
by paulp
Fri Dec 31, 2010 12:11 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

Hi CraigJ, * If I change, do I keep the same static IP address? * What fax to email options are available with the new plan? Is there free service for receiving faxes? * Will there be any fee for paying by credit card? * I'm currently on $45/month with 10GB peak. I'm not sure I will get the same val...
by paulp
Fri Dec 31, 2010 12:07 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

Hi setup, A few questions: 1. Does the free calls to local and national landlines numbers include 13 xx xx and 1300 xxx xxx numbers. If not, what is the charge? 2. Will there be any account admin charge fee ($3.00 per monthly) and credit card charges? 3. I expect to move residence during 2011. If I ...
by paulp
Fri Dec 31, 2010 12:04 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

Hi, Re: Naked users forgotten? Postby beetletech on Fri Dec 31, 2010 11:11 am Just to confirm. If I currently have Naked + 2 x optus mobiles + 2 x vodafone mobiles with no contract. Would I just sign for the base ADSL OCV200 and leave the mobiles without the contract? Can we get the feature of calle...
by paulp
Fri Dec 31, 2010 10:33 am
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

Hi Nemaik, I'm currently on a naked plan with two vodafone mobiles and am interested in switching - does it make any difference whether i switch to "OCV - 200 for $60.00 per month" and request the mobiles be ported to the $35 cap, or switch to "OCV - 200/35 for $80.00 per month"? I want to keep the ...
by paulp
Wed Dec 29, 2010 5:18 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

Hi, Could I please ask about the relationship between contract and moving house? In the past I have been told by other internet companies that the contract is not broken when moving if the same type of of service is taken out at the new address. This month I checked with another Optus based provider...
by paulp
Wed Dec 29, 2010 2:18 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

Hi oldman, I'm currently back under contract until 1-7-2011, having taken up the offer to move to ONCW this year. Will it still be possible to take up this offer? Thanks. You sure can, it will just mean once the facility is in place to do this, your contract for 12 months will be renewed once more a...
by paulp
Wed Dec 22, 2010 12:09 pm
Forum: Products & services
Topic: New Bundled ADSL/Wire Line/Mobile Plans
Replies: 94
Views: 56209

Re: New Bundled ADSL/Wire Line/Mobile Plans

mycle,

I am looking into this now. It is unusual things have gone so awry but I am on it and will call you once I receive complete diagnosis on the problem.
by paulp
Mon Dec 20, 2010 10:20 am
Forum: NBN and other Fibre Services
Topic: my internet keeps droping out everyday
Replies: 3
Views: 3916

Re: my internet keeps droping out everyday

Hi Pyro,

Can you please PM me your details and I'll have a look at this.
by paulp
Thu Dec 02, 2010 1:41 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 40941

Re: Naked users forgotten?

is that of disconnect time or just wait time? and is that both internet and phone disconnect or just phone disconnect? That is total wait time. You will have full access to your ADSL2 service during this process. Another pair is assigned the phone number and given porting, it means waiting for inte...