Search found 464 matches

by Martin V
Mon Oct 08, 2007 1:55 pm
Forum: Archived threads
Topic: Loss of Otpus ADSL2 connection and Phone 11.45pm 4 October
Replies: 13
Views: 2985

Could you please go a head and log a fault via 0299271000 and we will get a staff member to assist you further or send me the number so i can look into your case.
by Martin V
Fri Oct 05, 2007 5:41 pm
Forum: Archived threads
Topic: connection problem
Replies: 4
Views: 1032

Did you check if you have input the correct username and password.
by Martin V
Fri Oct 05, 2007 8:53 am
Forum: Archived threads
Topic: Fluctuating Connection
Replies: 10
Views: 1433

Does your adsl light remain on?
by Martin V
Fri Oct 05, 2007 8:50 am
Forum: Archived threads
Topic: Optus ADSL2+ rejection -- non-portable Telstra landline
Replies: 18
Views: 2443

Please email provisioning@exetel.com.au and they will be doing further investigation.
by Martin V
Fri Sep 28, 2007 9:02 am
Forum: Archived threads
Topic: Dropouts Everyday
Replies: 10
Views: 2110

Which modem do you have? do you actually lose sync on the service?

Has another modem been tested on the line or have you done a factory reset on your modem?
by Martin V
Thu Sep 27, 2007 3:48 pm
Forum: Archived threads
Topic: ATTENTION: The ONLY ADSL 2 Speed Issue Thread
Replies: 268
Views: 33665

Further details will be posted once Optus has provide us with further information.
by Martin V
Thu Sep 27, 2007 9:24 am
Forum: Archived threads
Topic: ADSL2 Syncing at 8064/384
Replies: 8
Views: 1616

I saw a ticket regarding this i will get someone to action on it.
by Martin V
Thu Sep 27, 2007 8:51 am
Forum: Archived threads
Topic: ADSL2 Syncing at 8064/384
Replies: 8
Views: 1616

You can pm your number and i will change the profile.
by Martin V
Wed Sep 26, 2007 12:31 pm
Forum: Archived threads
Topic: Nother WoW Issue -constant dc
Replies: 232
Views: 23439

Re: same issues here.

Just thought i would put in my 2 bob's worth. Also playing WoW on the over-populated Dath'Remar forum. Exetel user on the 1500/256 ADSL1 plan. For a long time was experiencing good gameplay, but over the last 2 weeks, it has been horrid. Between 8:00pm and around 11:30pm, by ingame latency jumps to...
by Martin V
Wed Sep 26, 2007 9:46 am
Forum: Archived threads
Topic: Download Speed Problems
Replies: 18
Views: 3547

Which service are you currently on?
by Martin V
Thu Sep 20, 2007 5:19 pm
Forum: Archived threads
Topic: Slow speeds.
Replies: 26
Views: 4137

Could you please disable adsl 2+ mode in the modulation and i will raise your profile.
by Martin V
Sat Jun 30, 2007 9:23 pm
Forum: Archived threads
Topic: Which Optus ADSL2 exchanges are ok for Broadcom based Modems
Replies: 18
Views: 4474

Theres still no information however i believe it might by sometime in July. but they might need to test their firmware for the dslams first before going ahead.

Check the forums and ask in live chat support and we should provide you with more info through there when updates come through.
by Martin V
Sat Jun 30, 2007 8:42 pm
Forum: Archived threads
Topic: Which Optus ADSL2 exchanges are ok for Broadcom based Modems
Replies: 18
Views: 4474

I believe i answered your question on the support ticket you have submitted.