Search found 196 matches

by stevebow
Fri Sep 02, 2016 10:10 am
Forum: ADSL connections
Topic: sync but no Radius auth?
Replies: 14
Views: 3707

Re: sync but no Radius auth?

Whilst I can authenticate now, I can only access what feels like a very small portion of the internet: I had exactly the same issue, and after a few hours of this I thought I'd swap over to my backup router - at least I could definitely eliminate the router in the support ticket. And, that fixed it...
by stevebow
Thu Sep 01, 2016 11:44 am
Forum: ADSL connections
Topic: sync but no Radius auth?
Replies: 14
Views: 3707

Re: sync but no Radius auth?

While I have been back online since 10:16, I find I can only get adequate service within the Exetel infrastructure e.g. Exetel websites, speedtests. Almost everything outside is either very slow or non-responsive.
by stevebow
Thu Sep 01, 2016 11:39 am
Forum: ADSL connections
Topic: Cannot Authenticate Wollongong
Replies: 2
Views: 1095

Re: Cannot Authenticate Wollongong

I think your issue is the same as this: https://forum.exetel.com.au/viewtopic.php?f=284&t=42949
by stevebow
Thu Sep 01, 2016 9:26 am
Forum: ADSL connections
Topic: sync but no Radius auth?
Replies: 14
Views: 3707

Re: sync but no Radius auth?

Same here, Hornsby. Lost PPP at 02:12 this morning, but ADSL sync still ok.
by stevebow
Sat Aug 13, 2016 5:55 pm
Forum: ADSL connections
Topic: Exetel DNS servers not resolving www.nasa.gov
Replies: 12
Views: 5405

Re: Exetel DNS servers not resolving www.nasa.gov

Thanks for the update. I've also been experiencing sporadic issues as described above (and Whirlpool) over the last week or so and had put it down to extra server loading due to the Olympics. I changed my DNS server settings from Exetel's over to Google's 8.8.8.8 though, and that seemed to have impr...
by stevebow
Sun Aug 07, 2016 4:00 pm
Forum: ADSL connections
Topic: Exetel DNS servers not resolving www.nasa.gov
Replies: 12
Views: 5405

Re: Exetel DNS servers not resolving www.nasa.gov

Thanks for the update.
by stevebow
Sun Jul 31, 2016 9:06 am
Forum: ADSL connections
Topic: Exetel DNS servers not resolving www.nasa.gov
Replies: 12
Views: 5405

Re: Exetel DNS servers not resolving www.nasa.gov

We will check on this further. In the meantime, please continue with google DNS. Seems to be fixed now: C:\Users\Steve>nslookup www.nasa.gov Server: kolanut2-dns.exetel.com.au Address: 220.233.0.4 Non-authoritative answer: Name: iznasa.hs.llnwd.net Addresses: 2402:6800:712:a000::8003 111.119.8.38 A...
by stevebow
Sat Jul 30, 2016 6:27 pm
Forum: ADSL connections
Topic: Exetel DNS servers not resolving www.nasa.gov
Replies: 12
Views: 5405

Exetel DNS servers not resolving www.nasa.gov

For some reason the Exetel DNS servers 220.233.0.4 and 220.233.0.3 are not resolving www.nasa.gov: C:\Users\Steve>nslookup www.nasa.gov Server: kolanut2-dns.exetel.com.au Address: 220.233.0.4 *** kolanut2-dns.exetel.com.au can't find www.nasa.gov: Server failed If I change the DNS server setting in ...
by stevebow
Sat Apr 16, 2016 1:40 pm
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 83464

Re: Report Broken Links/Failed Web Functions Here

In MyExetel, the menu Support->ADSL takes you to https://www.exetel.com.au/myexetel/support/view_adsl_support . On this page in the section "What Happens After You Submit Your Application", there is a link to the status of your application: http://www.exetel.com.au/a_application_status.php (link is ...
by stevebow
Thu Oct 29, 2015 7:59 pm
Forum: Email issues
Topic: Setup exemail for new ipad outlook app
Replies: 1
Views: 3088

Re: Setup exemail for new ipad outlook app

No. The problem is that the iOS Outlook App requires SMTP authorization to be entered during account setup or the account will not be created in the app. I have been around and around with the MS OL app support people, explaining that my ISP's SMTP requires no authorization at all, but they will not...
by stevebow
Thu Feb 05, 2015 4:10 pm
Forum: Improvement & suggestions
Topic: ADSL2+ ANNEX M
Replies: 16
Views: 15557

Re: ADSL2+ ANNEX M

KavindaS wrote:
an Sealgair wrote:Is there any update on Annex M availability in 2013?
Unfortunately No :( . Will update the thread if we have any update or planned date.
Two years on... Any further news of Annex M? Not holding out any hope for NBN in my area for a long while. :?
by stevebow
Tue Feb 03, 2015 8:49 am
Forum: ADSL connections
Topic: Unable to connect - ppp authentication fail
Replies: 39
Views: 8204

Re: Unable to connect - ppp authentication fail

Unfortunately the problem has returned, 4 days later and at around the same time, 8.30pm-ish. A little frustrating that this hardware problem has returned again! PPPoE authtication back up now, at around 1.30am this morning (3/2/15). Was the problem actually fixed this time or is it an intermittent...
by stevebow
Mon Feb 02, 2015 11:46 pm
Forum: ADSL connections
Topic: Unable to connect - ppp authentication fail
Replies: 39
Views: 8204

Re: Unable to connect - ppp authentication fail

stevebow wrote:
stevebow wrote:Same here, Hornsby ADSL2+ via Optus. ADSL is synced but no PPPoE or PPPoA authentication.
Back online again, as of around 9.30am.
Unfortunately the problem has returned, 4 days later and at around the same time, 8.30pm-ish. A little frustrating that this hardware problem has returned again!
by stevebow
Sun Feb 01, 2015 11:51 am
Forum: Web site
Topic: Where are the network graphs?
Replies: 19
Views: 8831

Re: Where are the network graphs?

I'd suggest bringing them back, so users can see for themselves if a speed issue is worthy of escalating to a supplier or not. I agree. If I was experiencing speed issues, the graphs were my first port of call. If the relevant graph was maxing out (or nearing max) then I would accept that as the re...
by stevebow
Thu Jan 29, 2015 10:07 am
Forum: ADSL connections
Topic: Unable to connect - ppp authentication fail
Replies: 39
Views: 8204

Re: Unable to connect - ppp authentication fail

stevebow wrote:Same here, Hornsby ADSL2+ via Optus. ADSL is synced but no PPPoE or PPPoA authentication.
Back online again, as of around 9.30am.