Search found 159 matches

by JeremyP
Mon Feb 01, 2010 10:20 am
Forum: Email issues
Topic: MS Outlook Email doesn't reach recipient
Replies: 7
Views: 2279

Re: MS Outlook Email doesn't reach recipient

Are you able to give some example dates/times for when the emails are failing, and also include what outgoing mail server settings you are using so i can take a look at this for you.
by JeremyP
Mon Feb 01, 2010 10:10 am
Forum: Email issues
Topic: Exemail out Iphone again
Replies: 3
Views: 1686

Re: Exemail out Iphone again

Can't send email via our Iphones. Wifi or Telstra data. The reason you are not able to send any emails from the exemail.com.au via Telstra/Bigpond's SMTP servers is due to SPF DNS records that are in place for this domain. SPF stands for Sender Policy Framework, where it allows you to restrict what...
by JeremyP
Fri Jan 22, 2010 9:09 am
Forum: Web space, mirror & blog services
Topic: htaccess-forbidden
Replies: 3
Views: 1278

Re: htaccess-forbidden

From what i can see, at first it was just an incorrect user/pass problem, but i can see you are now logging in correctly. The reason you are seeing that error is because there is no index page. eg. index.htm/.html/.php If you place a page in there it will be fine. If you want to show the contents of...
by JeremyP
Fri Dec 18, 2009 8:39 am
Forum: Email issues
Topic: Trying to find deleted/lost email
Replies: 5
Views: 1514

Re: Trying to find deleted/lost email

Unfortunately we cannot retrieve any lost email as we do not make any backups of emails on our mail servers.
by JeremyP
Fri Dec 11, 2009 5:00 pm
Forum: Web space, mirror & blog services
Topic: Database access problem
Replies: 5
Views: 2175

Re: Database access problem

Can you please private message me your ADSL telephone number?
by JeremyP
Fri Dec 11, 2009 12:04 pm
Forum: Web space, mirror & blog services
Topic: Database access problem
Replies: 5
Views: 2175

Re: Database access problem

There is no reason this should not be working.

The database is still functioning, your database and user still exist and i myself am able to login to other accounts.

I suggest you test this again or try resetting the password.
by JeremyP
Wed Dec 02, 2009 1:43 pm
Forum: Web space, mirror & blog services
Topic: Web Space Password Protection - Is It Possible?
Replies: 14
Views: 6162

Re: Web Space Password Protection - Is It Possible?

Yes this can be done with the help of .htaccess and .htpasswd files. In order for you to do this, you will need to create a file named 'htaccess' on your computer. The contents of this file should be similar to this: AuthType Basic AuthName "Password Required" AuthUserFile /home/freeweb/web/<yourweb...
by JeremyP
Wed Dec 02, 2009 11:00 am
Forum: Web space, mirror & blog services
Topic: registering for all services in one place. . .
Replies: 11
Views: 2284

Re: registering for all services in one place. . .

To order Domain Name Registration, simply log into your current ADSL User Facilities then go to "Hosting Services" then "Order or Manage Domain", on this page then click "Order Domain Registration". You then do the same as above except choose "Order Domain Hosting" for Domain Name Hosting. Website H...
by JeremyP
Wed Nov 25, 2009 2:41 pm
Forum: Email issues
Topic: Missing email addresses
Replies: 3
Views: 951

Re: Missing email addresses

It this a hosted email service or @exemail.com.au free email address?

Please private message me your email address or email hosting@exetel.com.au.
by JeremyP
Mon Nov 23, 2009 10:03 am
Forum: Web space, mirror & blog services
Topic: 403 Forbidden on new site
Replies: 6
Views: 1820

Re: 403 Forbidden on new site

The most common reason you see this error is that you do not have a correct index page for your website. eg. index.htm/index.html/index.php As JasonM has stated, what file do you have as your index file? [EDIT] Taking a look through your files on your webspace you do not have any index file in your ...
by JeremyP
Wed Nov 18, 2009 9:17 am
Forum: Other
Topic: mysql database on hosted web space
Replies: 2
Views: 935

Re: mysql database on hosted web space

You can only have 1 database as this is all we provide.

You can very well use more tables or even a better suggestion to prefix each table to easily know whats its for.

eg. phpBB forum tables are typically prefixed, phpbb_ .
by JeremyP
Tue Nov 17, 2009 7:53 am
Forum: Web space, mirror & blog services
Topic: Blank pages
Replies: 3
Views: 1141

Re: Blank pages

This service is less secure and so it had error reporting switched on. In the end I found the cause was the line <?xml version="1.0" encoding="iso-8859-1"?> which was in my header. Once I removed this all was fine Actually you do get access to error and access logs via webstats eg. http://www.yourd...
by JeremyP
Wed Nov 11, 2009 11:40 am
Forum: Web space, mirror & blog services
Topic: Moodle
Replies: 2
Views: 1088

Re: Moodle

The Website Hosting service we offer meets the requirements as per the Moodle page with an exception of 1 or 2 small things, which can be corrected just for your site once you have ordered.

If you only have a handful of users there should be no database problems either.
by JeremyP
Fri Oct 23, 2009 10:25 am
Forum: Email issues
Topic: Unable to send an email using MS Outlook
Replies: 3
Views: 1358

Re: Unable to send an email using MS Outlook

As spoken via email, this is due to you making a connection to our mail servers using an OptusNet IP address, which is not allowed to send from our mails servers, please use an Exetel service.
by JeremyP
Wed Oct 14, 2009 5:17 pm
Forum: Email issues
Topic: exetel email on three network using email on three nokia e63
Replies: 4
Views: 1533

Re: exetel email on three network using email on three nokia e63

Can you advise what SMTP and POP3 details you are trying to use to access the exemail.com.au email accounts?