Search found 149 matches

by oldman
Mon Jun 07, 2010 4:00 pm
Forum: Products & services
Topic: Wireless Internet Included In ADSL Plan Prices
Replies: 137
Views: 40896

Re: Wireless Internet Included In ADSL Plan Prices

melanieb wrote:Are you still having problems?

We can't see any issues.
Still not working. Are you looking at the change page for naked ADSL?
by oldman
Fri Jun 04, 2010 3:55 pm
Forum: Products & services
Topic: Wireless Internet Included In ADSL Plan Prices
Replies: 137
Views: 40896

Re: Wireless Internet Included In ADSL Plan Prices

There is still a problem with changing to one of the new 'W' plans. On the Change Service Plan page the 'W' plans are listed (Naked ADSL2 for me). However, once I click 'Apply' the next page (https://www.exetel.com.au/members/service_change_plan_naked_adsl2.php) does not have the 'W" plans... only t...
by oldman
Fri Jun 04, 2010 3:42 pm
Forum: Products & services
Topic: Wireless Internet Included In ADSL Plan Prices
Replies: 137
Views: 40896

Re: Wireless Internet Included In ADSL Plan Prices

I see the new 'W' plans are now available in the User Facilities area. Just one point of clarification regarding the price of the modems... from previous comments in the forum I believe the price per month is only for the duration of the contract term and that the modem is owned outright after that...
by oldman
Fri Jun 04, 2010 8:49 am
Forum: Products & services
Topic: Wireless Internet Included In ADSL Plan Prices
Replies: 137
Views: 40896

Re: Wireless Internet Included In ADSL Plan Prices

I see the new 'W' plans are now available in the User Facilities area. Just one point of clarification regarding the price of the modems... from previous comments in the forum I believe the price per month is only for the duration of the contract term and that the modem is owned outright after that,...
by oldman
Thu Jun 03, 2010 8:00 am
Forum: Anything else anyone wants to discuss
Topic: June Newsletter
Replies: 7
Views: 1853

Re: June Newsletter

As you have been advised - no customer has to change any plan they may be on. Was this in answer to my post several above yours? I have been attempting to get a definitive answer for several weeks but have had conflicting answers from both official and unofficial channels. As you can see, CoreyPlov...
by oldman
Wed Jun 02, 2010 8:45 am
Forum: Anything else anyone wants to discuss
Topic: June Newsletter
Replies: 7
Views: 1853

Re: June Newsletter

The June newsletter has me confused, again, about whether I still have to change plans by June 30 (I previously received an email saying I had to). The paragraph in the newsletter which has me confused reads: Statistically over 99% of our customers download very realistic amounts of data and we are ...
by oldman
Sun May 23, 2010 11:25 am
Forum: ADSL connections
Topic: cease of plan/there will be no change emails
Replies: 19
Views: 1278

Re: cease of plan/there will be no change emails

I would say "yes". Your plan is still being cancelled so you will need to switch. I assume you are on a NF/ or earlier (INC2DSL, INCPHONE, etc) plan? If so, you have until the end of the month to change to the Z/ plans (which offer the unchanged off-peak; the second email relates to Z/ plans) or yo...
by oldman
Wed May 19, 2010 3:38 pm
Forum: Products & services
Topic: Rationale Behind Change Of Plan 'Direction'
Replies: 89
Views: 37104

Re: Rationale Behind Change Of Plan 'Direction'

Is it possible to get the Z plans re-instated please at least until the end of the month? I have asked for that to be done. Is this still going to happen or has it been ditched with the addition of the 6 hours free off-peak on the new OT plans? He strikes me as a man of his word so I would expect i...
by oldman
Wed May 19, 2010 8:29 am
Forum: Products & services
Topic: Rationale Behind Change Of Plan 'Direction'
Replies: 89
Views: 37104

Re: Rationale Behind Change Of Plan 'Direction'

ForumAdmin wrote:
thomashouseman wrote:Is it possible to get the Z plans re-instated please at least until the end of the month?
I have asked for that to be done.
Any indication when they will return?

Thank you.
by oldman
Mon May 17, 2010 12:57 pm
Forum: Products & services
Topic: Rationale Behind Change Of Plan 'Direction'
Replies: 89
Views: 37104

Re: Rationale Behind Change Of Plan 'Direction'

ForumAdmin wrote:What is it you find unsuitable?
The significant decrease in value.
by oldman
Mon May 17, 2010 10:44 am
Forum: Products & services
Topic: Rationale Behind Change Of Plan 'Direction'
Replies: 89
Views: 37104

Re: Rationale Behind Change Of Plan 'Direction'

Is it possible to get the Z plans re-instated please at least until the end of the month? I have asked for that to be done. Thank you. Hopefully they will be available shortly to those of us who have supported Exetel for a number of years and do not find the new ONx plans to be appropriate for our ...
by oldman
Wed May 12, 2010 8:21 am
Forum: Products & services
Topic: Rationale Behind Change Of Plan 'Direction'
Replies: 89
Views: 37104

Re: Rationale Behind Change Of Plan 'Direction'

No plans available to current users have peak/off peak periods. I thought it was 'No plans available to NEW users have peak/ off peak periods.' I am on the NF/23NOTEL plan. When I click on 'Change My Service' the only options presented to me are 4 'Z' plans which have Peak and Off Peak downloads. M...
by oldman
Wed May 12, 2010 8:13 am
Forum: Products & services
Topic: Rationale Behind Change Of Plan 'Direction'
Replies: 89
Views: 37104

Re: Rationale Behind Change Of Plan 'Direction'

I appreciate the 'There Will Be No Change To Exetel Plan Peak/Off Peak Times' email I received yesterday, however, I am unsure now as to whether I have to change plans by June 30 as per the 'Cease Plan Of Your Current ADSL Plan' I received on 7/5. As that particular email didn't mention the peak/off...
by oldman
Fri May 07, 2010 8:53 pm
Forum: Archived threads
Topic: ADSL2 Plan Changes
Replies: 255
Views: 23044

Re: ADSL2 Plan Changes

Are these "new" OT plans available to existing customers? Or perhaps the better question, when will these be available to existing customers? Currently on NF/20INCTEL which is $50 with no included downloads ($1/Gb peak & $0.5/Gb offpeak). If I'm not mistaken OTA plan is $50 and includes 10 Gb. This...
by oldman
Mon May 03, 2010 11:50 am
Forum: ADSL connections
Topic: Why is my Naked ADSL2+ like dial-up?
Replies: 33
Views: 2572

Re: Why is my Naked ADSL2+ like dial-up?

Another 'me too' from Brisbane.

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