Search found 351 matches

by raymond
Mon Feb 04, 2008 3:32 pm
Forum: Member facilities & usage meter
Topic: Different plan names on different pages
Replies: 7
Views: 2275

T 10U is the previous status for chaning plan.

If you scroll down the page, you will find the status for changing plan to ADSL2.
by raymond
Tue Jan 29, 2008 12:18 pm
Forum: Invoicing & billing
Topic: Billed for Naked ADSL free VOIP calls
Replies: 3
Views: 1828

Re: Billed for Naked ADSL free VOIP calls

Hi, I am on the naked ADSL plan hence I have 100 free local/STD calls. I just got an weekly automated email from exetel which advises of the total unbilled calls for the month. This email shows a total of 3 calls to date charged @ a total of $0.50. I know for a fact 2 of these calls where local cal...
by raymond
Wed Jan 23, 2008 2:28 pm
Forum: Member facilities & usage meter
Topic: Naked ADSL form always says "yes" for cordless pho
Replies: 2
Views: 1624

It has been fixed.
by raymond
Sat Jan 19, 2008 8:50 pm
Forum: Archived threads
Topic: home.exetel.com.au is down 18 Jan 2008
Replies: 16
Views: 3442

It has been fixed.
by raymond
Sat Jan 19, 2008 10:16 am
Forum: Archived threads
Topic: Strange email from exetel
Replies: 3
Views: 855

Re: Strange email from exetel

Hi, I posted this over on whirlpool and it was suggested that I post it here on the exetel forums too. Hope I have picked the right board, it was a bit hard to decide where it fit. Anyway... I got two emails titled "Your ADSL status has been upgraded" from exetel this afternoon (timestamped 3.52pm ...
by raymond
Tue Jan 15, 2008 3:05 pm
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 153790

sh0nky wrote:Any chance the above problem can be fixed today, so i can change my plan at the start of the billing mth (16th) and avoid the pro rata charge?

cheers Scott
It has been fixed.
by raymond
Mon Jan 14, 2008 9:58 pm
Forum: VOIP
Topic: crazy voip issues again
Replies: 13
Views: 2710

thanks for that i did read that thread it is not my issue.......except that for STD calls i need to add the full prefix to get the call thro.......which has always been the case for me from the start i have rearranged the phones til i am now loosing the plot so have to stop. there is something bugg...
by raymond
Sun Jan 13, 2008 10:21 pm
Forum: Fax via ADSL
Topic: Fax NoGo
Replies: 20
Views: 5871

Affinity wrote:
Spanner_Man wrote:What about giving http://www.pdfforge.org/ a try?
I use pdfcreator [same as you are suggesting], it works fine for me normally, but the created PDFs don't seem to comply with Exetel's Email2Fax product.
What is the error message?
by raymond
Sun Jan 13, 2008 10:15 am
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 153790

The user facilities view/change IP menu it reads... Price For Changing IP First Ten Requests Charge: $0.00 Thirty-first And Subsequent Request Charge: $20.00 Then further down... Conditions For IP Change Request The first thirty change requests are not charged The thirty-first and subsequent change...
by raymond
Sun Jan 13, 2008 10:03 am
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 153790

Re: mobile plan change

Hi, I'm trying to change my mobile plan from $5 to a $20 cap plan. Firstly i believe this option is under the wrong heading of ''Hosting''. It would be better placed under the ''plan'' option. Having finally found where to change my plan, i then find there are no Cap plans offered, only the other p...
by raymond
Fri Jan 11, 2008 12:15 pm
Forum: Archived threads
Topic: New Plan
Replies: 4
Views: 844

This has been changed on the change plan page.
by raymond
Thu Jan 10, 2008 2:13 pm
Forum: HSPA connections
Topic: Change of IP
Replies: 3
Views: 2096

It has been changed to free for the first 30 times.
by raymond
Wed Jan 09, 2008 5:35 pm
Forum: Fax via ADSL
Topic: Receiving Incoming Faxes
Replies: 96
Views: 21946

The numbers include Sydney, Melbourne, Brisbane, Canberra, Perth, Adalaide.
by raymond
Tue Jan 08, 2008 9:30 pm
Forum: Fax via ADSL
Topic: Receiving Incoming Faxes
Replies: 96
Views: 21946

Do you need to be a VOIP customer to get access to this? Coz there are no DIDs there... I have an account (fax to email).... and I am not a Voip customer. It looks like the DID's just did not get loaded this afternoon. .... maybe they'll be there tomorrow? Harry. There will be around 150 numbers fo...
by raymond
Tue Jan 08, 2008 9:22 pm
Forum: Fax via ADSL
Topic: Receiving Incoming Faxes
Replies: 96
Views: 21946

JAG wrote:Do you need to be a VOIP customer to get access to this? Coz there are no DIDs there...
Email2fax and fax2email don't need to be the voip customers