Search found 351 matches

by raymond
Tue Jan 04, 2011 12:50 am
Forum: Member facilities & usage meter
Topic: Off-Peak and Peak Times
Replies: 7
Views: 4519

Re: Off-Peak and Peak Times

machine wrote:hi,

The peak times listed in user facilities is different to the times listed in the new plan I changed to on the 1/01/11.

It says "option" in user facilities

http://img812.imageshack.us/img812/381/ ... peakti.jpg
The word "option" has been removed to avoid any confusion.
by raymond
Sat Jan 01, 2011 3:43 pm
Forum: Products & services
Topic: Price Increases For Out Of Contract Customers
Replies: 436
Views: 75519

Re: Price Increases For Out Of Contract Customers

After checking my current plan details I am none the wiser as to whether or not my service will be effected - Plan Type: FP-D1 Monthly Access Charge: $65.00 Peak Download Limit (Mbyte): 6000 Peak Period Option: 12:00pm - 12:00am Excess Downloads per Gbyte: $0.50 OffPeak Download Limit (Mbyte): Unli...
by raymond
Thu Dec 30, 2010 10:07 pm
Forum: Improvement & suggestions
Topic: Naked users forgotten?
Replies: 292
Views: 30151

Re: Naked users forgotten?

really happy that this deal came out. have applied for it. Just noticed that after you apply to upgrade to the bundled plan and submit the application, it says the monthly ADSL charge is $30 instead of $60. Theres no mention anywhere of where the other $30 is charged. I dont know if thats meant to ...
by raymond
Tue Dec 21, 2010 10:08 am
Forum: Fauna & flora projects
Topic: Black Cockatoo Rescue Updates
Replies: 9
Views: 8860

Re: Western Ground Parrot Upates

Western Ground Parrot Captive Management Project Progress Report – December 2010 19th December 2010 The Black Cockatoo Preservation has been extremely busy with record releases of black cockatoos to their families (inter-family release), learning more about their breeding habits, attending to over 3...
by raymond
Fri Dec 03, 2010 11:48 am
Forum: Anything else anyone wants to discuss
Topic: Change plans fee
Replies: 3
Views: 1699

Re: Change plans fee

In the latest newsletter, it says that there is a $40 fee to change plans without a new contract, or a $20 fee to change plans with a new 12 month contract. However, the web site says $0 to change plans with a new 12 month contract. Which is correct? Thanks, Peter It is $40 for change plan without ...
by raymond
Fri Dec 03, 2010 9:42 am
Forum: Products & services
Topic: Off Peak Periods
Replies: 154
Views: 43076

Re: Off Peak Periods

It would be quicker to email the error to dbadmins@exetel.com.au. We will check and correct immediately.
by raymond
Thu Dec 02, 2010 11:06 pm
Forum: Products & services
Topic: Off Peak Periods
Replies: 154
Views: 43076

Re: Off Peak Periods

T8192-U is unlimited plan. There is no excess download. We have corrected this.
by raymond
Thu Dec 02, 2010 9:34 pm
Forum: Products & services
Topic: Off Peak Periods
Replies: 154
Views: 43076

Re: Off Peak Periods

It has been corrected. Please try again.
by raymond
Tue Nov 16, 2010 10:16 pm
Forum: Archived threads
Topic: Change of plan fee
Replies: 23
Views: 3384

Re: Change of plan fee

I read above that: "The exetel user facility now allows different options for a change of plans. Option 1 - No new contract = $20 Option 2 - New six month contract =$0.00 Option 3 - New 12 month contract = $0.00 and There is a $20 fee for a plan change within the contract period" I can't display th...
by raymond
Fri Nov 12, 2010 3:32 pm
Forum: Member facilities & usage meter
Topic: Peak/Off-Peak Time Monitored Wrong
Replies: 16
Views: 3578

Re: Peak/Off-Peak Time Monitored Wrong

monkeymajik wrote:Excellent! Will myself and other effected users have their peak usage for the month so far adjusted?
Yes. It should be done. If any issue, please email raymondl@exetel.com.au
by raymond
Fri Nov 12, 2010 1:00 pm
Forum: Member facilities & usage meter
Topic: Peak/Off-Peak Time Monitored Wrong
Replies: 16
Views: 3578

Re: Peak/Off-Peak Time Monitored Wrong

Time error has been corrected.
by raymond
Tue Nov 09, 2010 12:17 pm
Forum: Invoicing & billing
Topic: OTBB Plan Line Rental Charge
Replies: 2
Views: 845

Re: OTBB Plan Line Rental Charge

The line rental cost is $30.00 per month. The display error on that page has been corrected.
by raymond
Fri Nov 05, 2010 4:30 pm
Forum: ADSL connections
Topic: Peak/Off peak period was changed without notice today
Replies: 9
Views: 733

Re: Peak/Off peak period was changed without notice today

It is correct now.

[img]downloadperiod.jpg[/img]
by raymond
Fri Nov 05, 2010 2:49 pm
Forum: ADSL connections
Topic: Peak/Off peak period was changed without notice today
Replies: 9
Views: 733

Re: Peak/Off peak period was changed without notice today

Can you please send me the link in member's facilties?
by raymond
Fri Nov 05, 2010 1:43 pm
Forum: ADSL connections
Topic: Peak/Off peak period was changed without notice today
Replies: 9
Views: 733

Re: Peak/Off peak period was changed without notice today

My plan is Z/21INCTEL, member's facilities said: Peak Period Option: 12:00pm - 12:00am It's been for years, at least up to yesterday. Checked my usage meter at 1:29pm today, the list showed: Offpeak Period: 2:00 am to 8:00 am Peak Period: 8:00 am to 2:00 am I checked your account and usage meters s...