Search found 351 matches

by raymond
Fri Nov 30, 2007 2:12 pm
Forum: Fax via ADSL
Topic: Production Version
Replies: 70
Views: 18899

Bundy wrote:I tested the service again about half an hour ago and it didn't work (No fax or email notification received).
We are looking it now.
by raymond
Tue Nov 27, 2007 10:38 pm
Forum: Archived threads
Topic: SMS details not correct between FREE and then charged
Replies: 8
Views: 1698

Re: SMS details not correct between FREE and then charged

I am writing this only in the interests of professionalism on the part of Exetel. When you have sent 20 SMS's they are obviously free, but once you have then sent your 21st it still actually shows up as free. It is only until you have sent the 22nd one that it comes up as showing that you will be c...
by raymond
Sun Nov 25, 2007 9:57 pm
Forum: Member facilities & usage meter
Topic: Changing Plans
Replies: 3
Views: 1856

Re: Changing Plans

Hi there I wasn't too sure where to post this question but I've been trying to change my plan in the past few days but when I go into the user facilities > Change My Service, there seem to be no options to do so. I was wondering if this is because it's too late in the month or if there is some kind...
by raymond
Fri Nov 23, 2007 11:00 pm
Forum: Archived threads
Topic: Slight error - App form - 6 month check even on no contract.
Replies: 2
Views: 791

Re: Slight error - App form - 6 month check even on no contr

MCCMikey wrote:Hi :)

Just a quick note - the application form (only tested for the $35/month no contract plan) is requiring acceptance of a six month contract via a checkbox even though it is not a contract plan.

Cheers, Mike.
The contract is for TEL plan. For TNC plan, there is no contract.
by raymond
Sat Nov 17, 2007 10:25 pm
Forum: Archived threads
Topic: Not getting billed for SMSes
Replies: 8
Views: 1717

It will be in your voice invoices. Just got my mid month invoice and no 328 SMS charges. Also I did not get a special invoice just after the new month, and looking at the SMS section in User facilities it says all my SMS have been billed i.e. Total Unbilled SMS: 0 I'm happy for Exetel to write it o...
by raymond
Mon Nov 12, 2007 9:45 pm
Forum: VOIP
Topic: VoIP Outage 12/11 8:10pm
Replies: 4
Views: 1793

There is a problem with all Verizon VOIP outbound call to Australia. We will post an update when the fault is fixed by Verizon.

All Internaltional calls and inbound calls are working.
by raymond
Tue Nov 06, 2007 1:03 pm
Forum: Member facilities & usage meter
Topic: When wil the use facilities be made pretty?
Replies: 6
Views: 2917

Re: When wil the use facilities be made pretty?

kingy wrote:When wil the use facilities be made pretty like the rest of the Exetel website?
(nice work with the new pretty design btw!)
Member's facilities will be changed before the middle of this month. We are working on the design now.
by raymond
Mon Nov 05, 2007 9:48 pm
Forum: Fax via ADSL
Topic: Trial Version Available In User Facilities
Replies: 100
Views: 27835

trev wrote:Image
It has been fixed.
by raymond
Mon Oct 29, 2007 10:42 pm
Forum: Archived threads
Topic: Are you using your blog?
Replies: 21
Views: 5144

trev wrote:
The sub-menu issue was fixed, but the first two options still have HTML <titles> which read "Confirgure Web Account".
It has been fixed.
by raymond
Mon Oct 29, 2007 8:55 pm
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 153791

dsc68 wrote:The prices/quotas for PTL D and PTL E on https://www.exetel.com.au/members/chang ... ink=link04 do not match the ones on http://www.exetel.com.au/a_plan_pricing_adsl2.php
It has been fixed.
by raymond
Sun Oct 28, 2007 2:18 pm
Forum: Member facilities & usage meter
Topic: Pretty sure this is a mistake
Replies: 15
Views: 7775

Ilia wrote:26/10/2007 886.26 1475.79 39.39 348.77

Again only 348.77 mb. Pretty consistent..
There is no problem with your usage.

27/10/2007 31.17 302.15 38.36 296.55

If you have further enquries, please email me raymondl@exetel.com.au
by raymond
Mon Oct 22, 2007 10:26 am
Forum: Archived threads
Topic: PreFilled Signup Form For Referrals
Replies: 5
Views: 1408

Re: PreFilled Signup Form For Referrals

Hey I was wondering could we get a prefilled signup for for referrals. So we don't have to to enter our phone number and so we can link it on our websites EG. Customer goes to a custom URL with our phone number already filled out in the form We have this function. This is URL that you can use. http...
by raymond
Sat Oct 13, 2007 8:17 am
Forum: Improvement & suggestions
Topic: ADSL1 transfer status page
Replies: 2
Views: 1538

Re: ADSL1 transfer status page

dudemachine wrote:On the ADSL Application Status (Transfer/Churn Service) page
When you click check, the form doesn't submit, and instead returns an object required error.
It has been fixed.
by raymond
Thu Oct 11, 2007 5:16 pm
Forum: Archived threads
Topic: Please use this thread to advise of broken links etc
Replies: 143
Views: 69958

Re: Minor error on user facilities ADSL web page

On https://www.exetel.com.au/members/adsl.php?link=link04 it states: Exetel ADSL Tools You can use the links on this page to look at your ADSL usage for the current month or to look at your ADSL usage for any period specified by you. You can also move, change or cancel your ADSL1 or ADSL2 service b...
by raymond
Sun Oct 07, 2007 2:55 pm
Forum: Archived threads
Topic: SMS Via Your ADSL Connection
Replies: 34
Views: 10884

Hi, The SMS from web is a great service, i like it I'd really like to be able to delete sent SMS from the user facilities box. I don't mind having the date, time, no. of characters sent etc and the charge there to leave a record, but any chance of deleting the text please? many thanks We will imple...